[Skip to main content](#vessel-content) # the coupon code doesn't work ## - **[CindyDP](/forum/user/40441-cindydp "View CindyDP's Profile")** - [![CindyDP's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40441-cindydp "View CindyDP's Profile") Topic Author - [ Offline](/forum/user/40441-cindydp) Less More - Posts: 22 - Thank you received: 0 - - 4 years 5 months ago [\#341916](#341916) by [CindyDP](/forum/user/40441-cindydp "View CindyDP's Profile") *[the coupon code doesn't work](/forum/46-discount-coupon/904466-the-coupon-code-doesnt-work#341916 "-- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.3. -- PHP version -- : 8.0 -- Browser(s) name and version -- : Google Chrome Strange ... When I fill in my coupon code in the form, it doesn't to anything to the price in the checkout workflow? I hope it is not because of the changes I made in the price of the subtotal (I changed it to the price without vat). Can you please take a look?")* was created by *[CindyDP](/forum/user/40441-cindydp "View CindyDP's Profile")* -- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.3. -- PHP version -- : 8.0 -- Browser(s) name and version -- : Google Chrome Strange ... When I fill in my coupon code in the form, it doesn't to anything to the price in the checkout workflow? I hope it is not because of the changes I made in the price of the subtotal (I changed it to the price without vat). Can you please take a look? [ ![Schermafbeelding2022-05-24om19.31.03_2022-05-24.png](/forum/attachment/54882) ](/forum/attachment/54882 "...2022-05-24.png") [ ![Schermafbeelding2022-05-24om19.32.05.png](/forum/attachment/54883) ](/forum/attachment/54883 "...om19.32.05.png") [ ![Schermafbeelding2022-05-24om19.31.03_2022-05-24.png](/forum/attachment/54882) ](/forum/attachment/54882 "...2022-05-24.png") This message contains confidential information - [ ![Schermafbeelding2022-05-24om19.31.03_2022-05-24.png](/forum/attachment/54882) ](/forum/attachment/54882 "...2022-05-24.png") [ ](/forum/attachment/54882?download=1 "...2022-05-24.png") - [ ![Schermafbeelding2022-05-24om19.32.05.png](/forum/attachment/54883) ](/forum/attachment/54883 "...om19.32.05.png") [ ](/forum/attachment/54883?download=1 "...om19.32.05.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDQ0NjYtdGhlLWNvdXBvbi1jb2RlLWRvZXNudC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 4 years 5 months ago [\#341932](#341932) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[the coupon code doesn't work](/forum/46-discount-coupon/904466-the-coupon-code-doesnt-work#341932 "-- HikaShop version -- : 4.5.1 -- Joomla version -- : 4.1.3. -- PHP version -- : 8.0 -- Browser(s) name and version -- : Google Chrome Strange ... When I fill in my coupon code in the form, it doesn't to anything to the price in the checkout workflow? I hope it is not because of the changes I made in the price of the subtotal (I changed it to the price without vat). Can you please take a look?")* Hi, In the HikaShop configuration page, under the "Checkout" tab, you have your checkout workflow. In there you have settings for each view, including the "cart" view. And among them, you have one called "Show coupon price". This setting must be turned off right now. So please check on this and if that's the case, please turn it on. The following user(s) said Thank You: [CindyDP](/forum/user/40441-cindydp "View CindyDP's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDQ0NjYtdGhlLWNvdXBvbi1jb2RlLWRvZXNudC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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