[Skip to main content](#vessel-content) # Coupon usage limit per user ## - **[sadaf3d](/forum/user/46256-sadaf3d "View sadaf3d's Profile")** - [![sadaf3d's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46256-sadaf3d "View sadaf3d's Profile") Topic Author - [ Offline](/forum/user/46256-sadaf3d) Less More - Posts: 221 - Thank you received: 8 - 1 year 8 months ago - 1 year 8 months ago [\#365557](#365557) by [sadaf3d](/forum/user/46256-sadaf3d "View sadaf3d's Profile") *[Coupon usage limit per user](/forum/46-discount-coupon/909114-coupon-usage-limit-per-user#365557 "Hi. I have an unbelievable problem. I set the number of coupons that can be used to 5, but the number of times the coupon has been used is 6. That means I have 6 orders with that coupon. I tried to buy with that user's account for the 7th time with the same coupon, but it didn't work. I also checked if other users can buy more than their number, but that didn't work either. Can you guess what the problem was? note: i don't change "Number of times used" or "Quota" .")* was created by *[sadaf3d](/forum/user/46256-sadaf3d "View sadaf3d's Profile")* Hi. I have an unbelievable problem. I set the number of coupons that can be used to 5, but the number of times the coupon has been used is 6. That means I have 6 orders with that coupon. I tried to buy with that user's account for the 7th time with the same coupon, but it didn't work. I also checked if other users can buy more than their number, but that didn't work either. Can you guess what the problem was? note: i don't change "Number of times used" or "Quota" . [ ![orders_2025-02-06.png](/forum/attachment/60205) ](/forum/attachment/60205 "...2025-02-06.png") [ ![couponsetting.png](/forum/attachment/60203) ](/forum/attachment/60203 "couponsetting.png") - [ ![couponsetting.png](/forum/attachment/60203) ](/forum/attachment/60203 "couponsetting.png") [ ](/forum/attachment/60203?download=1 "couponsetting.png") - [ ![orders_2025-02-06.png](/forum/attachment/60205) ](/forum/attachment/60205 "...2025-02-06.png") [ ](/forum/attachment/60205?download=1 "...2025-02-06.png") Last edit: 1 year 8 months ago by [sadaf3d](/forum/user/46256-sadaf3d "View sadaf3d's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDkxMTQtY291cG9uLXVzYWdlLWxpbWl0LXBlci11c2VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 1 year 8 months ago [\#365558](#365558) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon usage limit per user](/forum/46-discount-coupon/909114-coupon-usage-limit-per-user#365558 "Hi. I have an unbelievable problem. I set the number of coupons that can be used to 5, but the number of times the coupon has been used is 6. That means I have 6 orders with that coupon. I tried to buy with that user's account for the 7th time with the same coupon, but it didn't work. I also checked if other users can buy more than their number, but that didn't work either. Can you guess what the problem was? note: i don't change "Number of times used" or "Quota" .")* Hi, Well, the quota bases itself on the "number of times used". So if you change the "number of times used" in the coupon in the middle, you'll potentially be able to use it more. For example, if I create aa coupon with a quota of 5, and there are 3 clients purchasing with it. The "number of times used" goes from 0 to 3. If I edit the coupon and change its value to 2, 3 more clients will be able to use it, for a total of 6 orders, instead of 5. This could happen if you edit a coupon and someone places an order while you're editing the coupon. When you save the coupon, you might have saved it with the value from before the purchase, negating the increment which was done to the "number of times used" in the background. The following user(s) said Thank You: [sadaf3d](/forum/user/46256-sadaf3d "View sadaf3d's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQ2LWRpc2NvdW50LWNvdXBvbi85MDkxMTQtY291cG9uLXVzYWdlLWxpbWl0LXBlci11c2VyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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