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#   Coupon de réduction

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15 years 10 months ago [\#3726](#3726) by [thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")  *[Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3726 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")* was created by *[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")*

Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien.
J'ai du oublier quelque chose ...

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15 years 10 months ago [\#3727](#3727) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3727 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

Pourriez vous faire une capture d'écran des options de votre coupon ?

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- **[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")**
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15 years 10 months ago [\#3728](#3728) by [thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")  Replied by *[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3728 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

je vous l'ai transmise par mail, je n'arrive tjs pas à les transférer sur le forum

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15 years 10 months ago [\#3730](#3730) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3730 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

Pourriez-vous supprimer la date de début du coupon et réessayer ?

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- **[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")**
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15 years 10 months ago [\#3731](#3731) by [thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")  Replied by *[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3731 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

oui je tente et je vous tiens au courant

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- **[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")**
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15 years 10 months ago [\#3732](#3732) by [thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")  Replied by *[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3732 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

j'ai fait un test en enlevant la date de début, ça ne fonctionne pas.
j'ai fait aussi un autre test en enlevant aussi la date de fin et ça ne fonctionne pas non plus.

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 10 months ago [\#3733](#3733) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3733 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

Quand vous dites que ça ne fonctionne pas, que se passe-t-il ? Vous avez un message d'erreur ?

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- **[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")**
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15 years 10 months ago [\#3734](#3734) by [thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")  Replied by *[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3734 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

non non pas de message d'erreur, juste que la réduction n'apparait nulle part

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15 years 10 months ago [\#3735](#3735) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3735 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

Premièrement, si vous n'utilisez pas la dernière version d'HikaShop je vous conseille de mettre à jour car je me rappelle de problèmes avec les coupons sur certains sites dans certains cas avec d'anciennes versions.
Ensuite, vous devriez avoir un message d'erreur si le coupon n'est pas utilisable. Vu que vous n'avez pas de message, pouvez vous vous assurez d'avoir votre template compatible avec le système de messages de joomla: [ www.hikashop.com/en/support/documentatio...tibility-issues.html](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html)

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15 years 10 months ago [\#3736](#3736) by [thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")  Replied by *[thamaloux](/forum/user/340-thamaloux "View thamaloux's Profile")* on topic *[Re: Coupon de réduction](/forum/5-support-en-francais-french-support-/3726-coupon-de-reduction#3736 "Je viens de paramétrer mon coupon de réductions mais lorsque je passe une commande quand je rentre mon code, il ne se passe rien. J'ai du oublier quelque chose ...")*

super j'ai mis à jour, ça fonctionne !! merci beaucoup

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