[Skip to main content](#vessel-content) # commande et paiement ## - **[firebird](/forum/user/12115-firebird "View firebird's Profile")** - [![firebird's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12115-firebird "View firebird's Profile") Topic Author - [ Offline](/forum/user/12115-firebird) Less More - Posts: 8 - Thank you received: 0 - - 13 years 10 months ago [\#81917](#81917) by [firebird](/forum/user/12115-firebird "View firebird's Profile") *[commande et paiement](/forum/5-support-en-francais-french-support-/76725-commande-et-paiement#81917 "Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué.")* was created by *[firebird](/forum/user/12115-firebird "View firebird's Profile")* Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUtc3VwcG9ydC1lbi1mcmFuY2Fpcy1mcmVuY2gtc3VwcG9ydC0vNzY3MjUtY29tbWFuZGUtZXQtcGFpZW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#81998](#81998) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[commande et paiement](/forum/5-support-en-francais-french-support-/76725-commande-et-paiement#81998 "Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué.")* Bonjour, Les commandes seront toujours crées, c'est comme cela que HikaShop gère les retours pour les paiements, en se basant sur l'order. Une solution peut être d'utiliser un plugin qui permet de supprimer les commandes ayant un certains status après une tel période. Il me semble que le plugin en question est: "Hikashop Orders Automatic Cancel Plugin" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUtc3VwcG9ydC1lbi1mcmFuY2Fpcy1mcmVuY2gtc3VwcG9ydC0vNzY3MjUtY29tbWFuZGUtZXQtcGFpZW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[firebird](/forum/user/12115-firebird "View firebird's Profile")** - [![firebird's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12115-firebird "View firebird's Profile") Topic Author - [ Offline](/forum/user/12115-firebird) Less More - Posts: 8 - Thank you received: 0 - - 13 years 10 months ago [\#82017](#82017) by [firebird](/forum/user/12115-firebird "View firebird's Profile") Replied by *[firebird](/forum/user/12115-firebird "View firebird's Profile")* on topic *[commande et paiement](/forum/5-support-en-francais-french-support-/76725-commande-et-paiement#82017 "Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué.")* Bonjour, Merci pour votre réponse. Je n'ai pas trouvé ce plugin dans la liste des plugins Hikashop installés. Il se télécharge séparément ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUtc3VwcG9ydC1lbi1mcmFuY2Fpcy1mcmVuY2gtc3VwcG9ydC0vNzY3MjUtY29tbWFuZGUtZXQtcGFpZW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#82071](#82071) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[commande et paiement](/forum/5-support-en-francais-french-support-/76725-commande-et-paiement#82071 "Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué.")* Bonjour, Normalement il est dans la liste, peut etre seulement dans les versions commerciales d'HikaShop. Merci d'eesayer celui-ci: [ www.hikashop.com/fr/forum/3-bug-report/1...el-plugin-error.html](http://www.hikashop.com/fr/forum/3-bug-report/18565-hikashop-orders-automatic-cancel-plugin-error.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUtc3VwcG9ydC1lbi1mcmFuY2Fpcy1mcmVuY2gtc3VwcG9ydC0vNzY3MjUtY29tbWFuZGUtZXQtcGFpZW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[firebird](/forum/user/12115-firebird "View firebird's Profile")** - [![firebird's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12115-firebird "View firebird's Profile") Topic Author - [ Offline](/forum/user/12115-firebird) Less More - Posts: 8 - Thank you received: 0 - - 13 years 10 months ago [\#82089](#82089) by [firebird](/forum/user/12115-firebird "View firebird's Profile") Replied by *[firebird](/forum/user/12115-firebird "View firebird's Profile")* on topic *[commande et paiement](/forum/5-support-en-francais-french-support-/76725-commande-et-paiement#82089 "Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué.")* Merci. Je vais installer le plugin et voir si ça fonctionne. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUtc3VwcG9ydC1lbi1mcmFuY2Fpcy1mcmVuY2gtc3VwcG9ydC0vNzY3MjUtY29tbWFuZGUtZXQtcGFpZW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[firebird](/forum/user/12115-firebird "View firebird's Profile")** - [![firebird's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12115-firebird "View firebird's Profile") Topic Author - [ Offline](/forum/user/12115-firebird) Less More - Posts: 8 - Thank you received: 0 - - 13 years 10 months ago [\#82102](#82102) by [firebird](/forum/user/12115-firebird "View firebird's Profile") Replied by *[firebird](/forum/user/12115-firebird "View firebird's Profile")* on topic *[commande et paiement](/forum/5-support-en-francais-french-support-/76725-commande-et-paiement#82102 "Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué.")* > firebird wrote: Merci. > Je vais installer le plugin et voir si ça fonctionne. J'ai installé le plugin, mais ça ne fonctionne pas. Je pense qu'il necessite parallèlement l'utilisation du plugin cron task fourni uniquement avec les versions payantes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUtc3VwcG9ydC1lbi1mcmFuY2Fpcy1mcmVuY2gtc3VwcG9ydC0vNzY3MjUtY29tbWFuZGUtZXQtcGFpZW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 10 months ago [\#82297](#82297) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[commande et paiement](/forum/5-support-en-francais-french-support-/76725-commande-et-paiement#82297 "Bonjour, Comment ne pas générer de commande si le paiement n'a pas été effectué.")* En effet, il faut configurer une tache cron comme expliqué dans la documentation pour que le plugin fonctionne. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUtc3VwcG9ydC1lbi1mcmFuY2Fpcy1mcmVuY2gtc3VwcG9ydC0vNzY3MjUtY29tbWFuZGUtZXQtcGFpZW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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