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#   After Sales Survey

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- **[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")**
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11 years 11 months ago -  11 years 11 months ago [\#182301](#182301) by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")  *[After Sales Survey](/forum/50-feature-request/873461-after-sales-survey#182301 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.29  Hi  Is there a way that I could get Hikashop send a questionnaire in the form of an email to the customer a few days after the goods have been dispatched?  Thanks Trevor")* was created by *[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")*

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.29

Hi

Is there a way that I could get Hikashop send a questionnaire in the form of an email to the customer a few days after the goods have been dispatched?

Thanks
Trevor

Last edit: 11 years 11 months ago by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile").

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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11 years 11 months ago [\#182382](#182382) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[After Sales Survey](/forum/50-feature-request/873461-after-sales-survey#182382 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.29  Hi  Is there a way that I could get Hikashop send a questionnaire in the form of an email to the customer a few days after the goods have been dispatched?  Thanks Trevor")*

Hi,

There is no options like that by default in HikaShop, But I think that it can be done thanks to a third extension, it will maybe require a little plugin to get the desired data in HikaShop database.

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11 years 11 months ago [\#182384](#182384) by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")  Replied by *[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")* on topic *[After Sales Survey](/forum/50-feature-request/873461-after-sales-survey#182384 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.29  Hi  Is there a way that I could get Hikashop send a questionnaire in the form of an email to the customer a few days after the goods have been dispatched?  Thanks Trevor")*

Thanks Xavier.

I might have a go at it myself when I can find some time!

Trevor

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