[Skip to main content](#vessel-content) # No error message for contact page email validation ## - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 3 years 10 months ago [\#347719](#347719) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") *[No error message for contact page email validation](/forum/50-feature-request/905576-no-error-message-for-contact-page-email-validation#347719 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.34 -- Browser(s) name and version -- : chrome Hi, as you can see in the attachment file, if the email format is incorrect, the form will check and won't allow user to submit the form, but now it is lack of the error message that cannot alert the user when the email address is wrong format, can you show me where can add the error message when the email format enter by user is incorrect after click the submit button.")* was created by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.34 -- Browser(s) name and version -- : chrome Hi, as you can see in the attachment file, if the email format is incorrect, the form will check and won't allow user to submit the form, but now it is lack of the error message that cannot alert the user when the email address is wrong format, can you show me where can add the error message when the email format enter by user is incorrect after click the submit button. - [ ![WhatsAppImage2022-12-22at13.20.42.jpeg](/forum/attachment/56205) ](/forum/attachment/56205 "...t13.20.42.jpeg") [ ](/forum/attachment/56205?download=1 "...t13.20.42.jpeg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUwLWZlYXR1cmUtcmVxdWVzdC85MDU1NzYtbm8tZXJyb3ItbWVzc2FnZS1mb3ItY29udGFjdC1wYWdlLWVtYWlsLXZhbGlkYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 3 years 10 months ago [\#347726](#347726) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No error message for contact page email validation](/forum/50-feature-request/905576-no-error-message-for-contact-page-email-validation#347726 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.34 -- Browser(s) name and version -- : chrome Hi, as you can see in the attachment file, if the email format is incorrect, the form will check and won't allow user to submit the form, but now it is lack of the error message that cannot alert the user when the email address is wrong format, can you show me where can add the error message when the email format enter by user is incorrect after click the submit button.")* Hi, I see two potential issues on your page: - There is a javascript error when the page is loaded: [ i.imgur.com/fctOEbf.png](https://i.imgur.com/fctOEbf.png) This could prevent the javascript code of the contact form from working properly because it couldn't be initialized properly. - You have a really old version of HikaShop with old code to handle the contact form with an old view override. Since then, we've modified the contact form quite a lot to make it work better. Updating HikaShop / redoing the view override should help, even with the javascript error still there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUwLWZlYXR1cmUtcmVxdWVzdC85MDU1NzYtbm8tZXJyb3ItbWVzc2FnZS1mb3ItY29udGFjdC1wYWdlLWVtYWlsLXZhbGlkYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 3 years 10 months ago [\#347759](#347759) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Replied by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* on topic *[No error message for contact page email validation](/forum/50-feature-request/905576-no-error-message-for-contact-page-email-validation#347759 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.34 -- Browser(s) name and version -- : chrome Hi, as you can see in the attachment file, if the email format is incorrect, the form will check and won't allow user to submit the form, but now it is lack of the error message that cannot alert the user when the email address is wrong format, can you show me where can add the error message when the email format enter by user is incorrect after click the submit button.")* Even I have overwrite the file and remove the jquery conflict, there is still now error message for email Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUwLWZlYXR1cmUtcmVxdWVzdC85MDU1NzYtbm8tZXJyb3ItbWVzc2FnZS1mb3ItY29udGFjdC1wYWdlLWVtYWlsLXZhbGlkYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 3 years 10 months ago [\#347760](#347760) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No error message for contact page email validation](/forum/50-feature-request/905576-no-error-message-for-contact-page-email-validation#347760 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.34 -- Browser(s) name and version -- : chrome Hi, as you can see in the attachment file, if the email format is incorrect, the form will check and won't allow user to submit the form, but now it is lack of the error message that cannot alert the user when the email address is wrong format, can you show me where can add the error message when the email format enter by user is incorrect after click the submit button.")* Could you also update your HikaShop ? That should help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUwLWZlYXR1cmUtcmVxdWVzdC85MDU1NzYtbm8tZXJyb3ItbWVzc2FnZS1mb3ItY29udGFjdC1wYWdlLWVtYWlsLXZhbGlkYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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