[Skip to main content](#vessel-content) # Auction Button shows nothing when i´m click on it ## - **[pixelschupser](/forum/user/32843-pixelschupser "View pixelschupser's Profile")** - [![pixelschupser's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/penguin.jpg)](/forum/user/32843-pixelschupser "View pixelschupser's Profile") Topic Author - [ Offline](/forum/user/32843-pixelschupser) Less More - Posts: 20 - Thank you received: 1 - - - - [](http://www.stick-fabrik.com) - 9 years 9 months ago [\#259227](#259227) by [pixelschupser](/forum/user/32843-pixelschupser "View pixelschupser's Profile") *[Auction Button shows nothing when i´m click on it](/forum/52-hikaauction/888258-auction-button-shows-nothing-when-im-click-on-it#259227 "-- url of the page with the problem -- : www.b-em.de -- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0 -- Browser(s) name and version -- : firefox50.1.0 Safari 10.0.2 -- Error-message(debug-mod must be tuned on) -- : Auction button shows nothing only a blanc page comes up good morning support I have the following problem with the template "auction" . I have done the written document configuration from "auction" and then the document "your first auction". I have printed out the documentation in german version. But i had also a look to the english version. I had done all the changes where described. I can see the "auction" button on my webside. i had done all the changes you have ordered in your documents. But nothing shows in the template wIndows "(Auction bid)" You can have a look to the homepage www.b-em.de . there is on the left side the onlineshop and the auction button. Please have a look to my page. I´m waiting for your answer. If you want a direct connection to the system please give me a feedback. I will give you an username and a password on the way you want to have it. kind regards Hansjörg Lauble")* was created by *[pixelschupser](/forum/user/32843-pixelschupser "View pixelschupser's Profile")* -- url of the page with the problem -- : [ www.b-em.de](https://www.b-em.de) -- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0 -- Browser(s) name and version -- : firefox50.1.0 Safari 10.0.2 -- Error-message(debug-mod must be tuned on) -- : Auction button shows nothing only a blanc page comes up good morning support I have the following problem with the template "auction" . I have done the written document configuration from "auction" and then the document "your first auction". I have printed out the documentation in german version. But i had also a look to the english version. I had done all the changes where described. I can see the "auction" button on my webside. i had done all the changes you have ordered in your documents. But nothing shows in the template wIndows "(Auction bid)" You can have a look to the homepage [ www.b-em.de](http://www.b-em.de). there is on the left side the onlineshop and the auction button. Please have a look to my page. I´m waiting for your answer. If you want a direct connection to the system please give me a feedback. I will give you an username and a password on the way you want to have it. kind regards Hansjörg Lauble - [ ![screenshot_909.png](/forum/attachment/35515) ](/forum/attachment/35515 "...enshot_909.png") [ ](/forum/attachment/35515?download=1 "...enshot_909.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODI1OC1hdWN0aW9uLWJ1dHRvbi1zaG93cy1ub3RoaW5nLXdoZW4taW0tY2xpY2stb24taXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 9 months ago [\#259234](#259234) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Auction Button shows nothing when i´m click on it](/forum/52-hikaauction/888258-auction-button-shows-nothing-when-im-click-on-it#259234 "-- url of the page with the problem -- : www.b-em.de -- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0 -- Browser(s) name and version -- : firefox50.1.0 Safari 10.0.2 -- Error-message(debug-mod must be tuned on) -- : Auction button shows nothing only a blanc page comes up good morning support I have the following problem with the template "auction" . I have done the written document configuration from "auction" and then the document "your first auction". I have printed out the documentation in german version. But i had also a look to the english version. I had done all the changes where described. I can see the "auction" button on my webside. i had done all the changes you have ordered in your documents. But nothing shows in the template wIndows "(Auction bid)" You can have a look to the homepage www.b-em.de . there is on the left side the onlineshop and the auction button. Please have a look to my page. I´m waiting for your answer. If you want a direct connection to the system please give me a feedback. I will give you an username and a password on the way you want to have it. kind regards Hansjörg Lauble")* Hello, You're right, it will probably be easier for us to directly test it using a temporary back-end access to your website. You can send it using our contact form via : [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please don't forget to add a link to that thread in your message. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODI1OC1hdWN0aW9uLWJ1dHRvbi1zaG93cy1ub3RoaW5nLXdoZW4taW0tY2xpY2stb24taXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 9 months ago [\#259359](#259359) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Auction Button shows nothing when i´m click on it](/forum/52-hikaauction/888258-auction-button-shows-nothing-when-im-click-on-it#259359 "-- url of the page with the problem -- : www.b-em.de -- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0 -- Browser(s) name and version -- : firefox50.1.0 Safari 10.0.2 -- Error-message(debug-mod must be tuned on) -- : Auction button shows nothing only a blanc page comes up good morning support I have the following problem with the template "auction" . I have done the written document configuration from "auction" and then the document "your first auction". I have printed out the documentation in german version. But i had also a look to the english version. I had done all the changes where described. I can see the "auction" button on my webside. i had done all the changes you have ordered in your documents. But nothing shows in the template wIndows "(Auction bid)" You can have a look to the homepage www.b-em.de . there is on the left side the onlineshop and the auction button. Please have a look to my page. I´m waiting for your answer. If you want a direct connection to the system please give me a feedback. I will give you an username and a password on the way you want to have it. kind regards Hansjörg Lauble")* Hello, I think the issue is coming from the front-end template you are using on your website, so can you test it on other front-end template like default Joomla templates ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODI1OC1hdWN0aW9uLWJ1dHRvbi1zaG93cy1ub3RoaW5nLXdoZW4taW0tY2xpY2stb24taXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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