[Skip to main content](#vessel-content) # Can't Get Cron To Work ## - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 9 months ago - 9 years 9 months ago [\#261021](#261021) by [mduda](/forum/user/33655-mduda "View mduda's Profile") *[Can't Get Cron To Work](/forum/52-hikaauction/888608-cant-get-cron-to-work#261021 "-- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.28 Hi Again Hika Auction Team! I'm at a loss. I've tried to setup the cron job on our host (GoDaddy). Here is the setup on HA - Setup on GoDaddy - I've also tried using - wget -O /dev/null wcjhpta.com/index.php?option=com_hikashop&ctrl=cron > /dev/null In either instance, I can click on the cron url in the backend and this manually triggers the cron. However, I still do not get any emails (no admin and no auction user emails). What am I missing?")* was created by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* -- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.28 Hi Again Hika Auction Team! I'm at a loss. I've tried to setup the cron job on our host (GoDaddy). Here is the setup on HA - [ ![ha_cron_not_working.png](/forum/attachment/35984) ](/forum/attachment/35984 "...ot_working.png") Setup on GoDaddy - [ ![godaddy_cron.png](/forum/attachment/35985) ](/forum/attachment/35985 "godaddy_cron.png") I've also tried using - wget -O /dev/null [ wcjhpta.com/index.php?option=com\_hikashop&ctrl=cron](http://wcjhpta.com/index.php?option=com_hikashop&ctrl=cron)> /dev/null In either instance, I can click on the cron url in the backend and this manually triggers the cron. However, I still do not get any emails (no admin and no auction user emails). What am I missing? - [ ![ha_cron_not_working.png](/forum/attachment/35984) ](/forum/attachment/35984 "...ot_working.png") [ ](/forum/attachment/35984?download=1 "...ot_working.png") - [ ![godaddy_cron.png](/forum/attachment/35985) ](/forum/attachment/35985 "godaddy_cron.png") [ ](/forum/attachment/35985?download=1 "godaddy_cron.png") Last edit: 9 years 9 months ago by [mduda](/forum/user/33655-mduda "View mduda's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODYwOC1jYW50LWdldC1jcm9uLXRvLXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 9 months ago [\#261046](#261046) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Can't Get Cron To Work](/forum/52-hikaauction/888608-cant-get-cron-to-work#261046 "-- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.28 Hi Again Hika Auction Team! I'm at a loss. I've tried to setup the cron job on our host (GoDaddy). Here is the setup on HA - Setup on GoDaddy - I've also tried using - wget -O /dev/null wcjhpta.com/index.php?option=com_hikashop&ctrl=cron > /dev/null In either instance, I can click on the cron url in the backend and this manually triggers the cron. However, I still do not get any emails (no admin and no auction user emails). What am I missing?")* Hello, If you launch it manually and you don't receive any email, it can be coming from 3 things : - You don't have any item in your HikaAuction Queue (no Emails to send) => To add an item in the queue you can for example bid on an Auction, and then user another account to outbid the first bid. - HikaAuction emails are unpublished via "Hikashop->System->Emails" => So you should check it via "Hikashop->System->Emails" - The cron didn't launched properly => So you should check how you configured it via "Hikashop->System->Configuration->Cron" and on your GoDaddy server. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODYwOC1jYW50LWdldC1jcm9uLXRvLXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 9 months ago [\#261199](#261199) by [mduda](/forum/user/33655-mduda "View mduda's Profile") Replied by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* on topic *[Can't Get Cron To Work](/forum/52-hikaauction/888608-cant-get-cron-to-work#261199 "-- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.28 Hi Again Hika Auction Team! I'm at a loss. I've tried to setup the cron job on our host (GoDaddy). Here is the setup on HA - Setup on GoDaddy - I've also tried using - wget -O /dev/null wcjhpta.com/index.php?option=com_hikashop&ctrl=cron > /dev/null In either instance, I can click on the cron url in the backend and this manually triggers the cron. However, I still do not get any emails (no admin and no auction user emails). What am I missing?")* Hi Mohamed, I used two accounts to bid against each other, so that is not the issue. The emails are published. So that leaves the cron. I had tried both of the cron lines as you have in your documentation (while substituting our URL of course). But, it is not connecting. Any advice? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODYwOC1jYW50LWdldC1jcm9uLXRvLXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 9 months ago [\#261205](#261205) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Can't Get Cron To Work](/forum/52-hikaauction/888608-cant-get-cron-to-work#261205 "-- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.28 Hi Again Hika Auction Team! I'm at a loss. I've tried to setup the cron job on our host (GoDaddy). Here is the setup on HA - Setup on GoDaddy - I've also tried using - wget -O /dev/null wcjhpta.com/index.php?option=com_hikashop&ctrl=cron > /dev/null In either instance, I can click on the cron url in the backend and this manually triggers the cron. However, I still do not get any emails (no admin and no auction user emails). What am I missing?")* Hello, It's actually weird that no emails are sent even if you manually trigger the cron, so can you download the last HikaAuction version through our website, install it and test it again ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODYwOC1jYW50LWdldC1jcm9uLXRvLXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 9 months ago [\#261315](#261315) by [mduda](/forum/user/33655-mduda "View mduda's Profile") Replied by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* on topic *[Can't Get Cron To Work](/forum/52-hikaauction/888608-cant-get-cron-to-work#261315 "-- HikaShop version -- : 2.6.4 -- HikaAuction version -- : 1.2 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.28 Hi Again Hika Auction Team! I'm at a loss. I've tried to setup the cron job on our host (GoDaddy). Here is the setup on HA - Setup on GoDaddy - I've also tried using - wget -O /dev/null wcjhpta.com/index.php?option=com_hikashop&ctrl=cron > /dev/null In either instance, I can click on the cron url in the backend and this manually triggers the cron. However, I still do not get any emails (no admin and no auction user emails). What am I missing?")* I believe emails are now coming through. We had no emails coming through for Hikashop either. So, I removed the bounce address, and now they seem to be coming through. Thanks for helping me troubleshoot ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg4ODYwOC1jYW50LWdldC1jcm9uLXRvLXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? Moderators: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.053 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)