[Skip to main content](#vessel-content) # payment screen ## - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 3 months ago - 9 years 3 months ago [\#275593](#275593) by [mduda](/forum/user/33655-mduda "View mduda's Profile") *[payment screen](/forum/52-hikaauction/891452-payment-screen#275593 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* was created by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: [ ![ha_winner_step1.png](/forum/attachment/39619) ](/forum/attachment/39619 "...nner_step1.png") Step 2: [ ![ha_winner_step2.png](/forum/attachment/39620) ](/forum/attachment/39620 "...nner_step2.png") I then have to click on "action" and then "pay now". Then [ ![ha_winner_step3.png](/forum/attachment/39621) ](/forum/attachment/39621 "...nner_step3.png") Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing? - [ ![ha_winner_step1.png](/forum/attachment/39619) ](/forum/attachment/39619 "...nner_step1.png") [ ](/forum/attachment/39619?download=1 "...nner_step1.png") - [ ![ha_winner_step2.png](/forum/attachment/39620) ](/forum/attachment/39620 "...nner_step2.png") [ ](/forum/attachment/39620?download=1 "...nner_step2.png") - [ ![ha_winner_step3.png](/forum/attachment/39621) ](/forum/attachment/39621 "...nner_step3.png") [ ](/forum/attachment/39621?download=1 "...nner_step3.png") Last edit: 9 years 3 months ago by [mduda](/forum/user/33655-mduda "View mduda's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 3 months ago [\#275626](#275626) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275626 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* Hello, The fact that you are directly redirected to the payment page or not will also depends on if you have enabled more than one Hikashop payment methods via "Hikashop->System->Payment Methods". So can you firstly tell me if you have enabled more than one Hikashop payment methods ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 3 months ago - 9 years 3 months ago [\#275658](#275658) by [mduda](/forum/user/33655-mduda "View mduda's Profile") Replied by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275658 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* Yes, the person has the option of either paypal or cash/credit payment. But I do not want the user to have to go to the orders screen. Last edit: 9 years 3 months ago by [mduda](/forum/user/33655-mduda "View mduda's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 2 months ago [\#275687](#275687) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275687 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* Hello, Your issue is coming from the fact that if you have more than 1 payment method available, you'll be redirected to your order listing to properly select which payment method you'll want to use. To be directly redirected to the payment page you can : - Only use one payment method or - directly edit the code of the file "components\com_hikaauction\controllers\auction.php" but some development skills will be required. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 2 months ago [\#275719](#275719) by [mduda](/forum/user/33655-mduda "View mduda's Profile") Replied by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275719 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* Hi Mohamed, I don't remember being forced to go to the created orders screen before I updated. And, in the Hika Auction configuration, the payment process does not seem to be affected if I select "use Hikashop checkout" or not. Shouldn't this change something? Either way, I go thru the exact same steps. step 1 - choose address step 2 - taken to the create orders screen, where I then have to find my order, and select the action step 3 - select payment method step 4 - abruptly taken to paypal Am I doing something wrong? It doesn't matter what I change in the checkout workflow...nothing changes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 2 months ago [\#275735](#275735) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275735 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* Hello, > I don't remember being forced to go to the created orders screen before I updated. As it's said on the HikaAuction [ documentation](https://www.hikashop.com/support/documentation/307-your-first-auction.html) : A starter edition of Hikashop, your customer will directly be redirected through the payment platform of your first payment method. A commercial edition of Hikashop, your customer will directly be redirected to the payment platform if you only have one available payment method. Else, he will be redirected to his order listing to correctly select his payment method and proceed to checkout. > And, in the Hika Auction configuration, the payment process does not seem to be affected if I select "use Hikashop checkout" or not. Shouldn't this change something? Either way, I go thru the exact same steps. If you have enabled the "use Hikashop checkout" option, then you should make sure that your Hikashop "Checkout legacy" option is disabled via "HikaShop->System->Configuration->Advanced". By using that option, you will enable your customers to directly pay the auction they won though the Hikashop Checkout (Not available with the checkout legacy mode). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 2 months ago [\#275759](#275759) by [mduda](/forum/user/33655-mduda "View mduda's Profile") Replied by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275759 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* I have legacy checkout disabled in hikashop. I'm still not able to see any changes when I adjust the checkout flow in Hika Auction. Am I missing something Mohamed? Thanks for your awesome support! The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 9 years 2 months ago [\#275772](#275772) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275772 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* Hello, If you have enabled the "Use Hikashop checkout" option and disabled the Hikashop "Checkout legacy" option, then when your Auction will be finished, the winner of your Auction will receive a different link which will redirect him directly to the Hikashop checkout instead of the HikaAuction custom payment page. Best regards, Mohamed Thelji. The following user(s) said Thank You: [mduda](/forum/user/33655-mduda "View mduda's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mduda](/forum/user/33655-mduda "View mduda's Profile")** - [![mduda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33655-mduda "View mduda's Profile") Topic Author - [ Offline](/forum/user/33655-mduda) Less More - Posts: 105 - Thank you received: 9 - - 9 years 2 months ago [\#275834](#275834) by [mduda](/forum/user/33655-mduda "View mduda's Profile") Replied by *[mduda](/forum/user/33655-mduda "View mduda's Profile")* on topic *[payment screen](/forum/52-hikaauction/891452-payment-screen#275834 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 Not sure what happened...but after I updated, I am no longer taken directly to payment. I have use hikashop checkout enabled. Step 1: Step 2: I then have to click on "action" and then "pay now". Then Then I'm redirected to paypal. What settings do I need to adjust...or what am I missing?")* Aha! Figured it out based on your last response. I had a customization in html, and was not getting the new url for checkout! Thanks Mohamed! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5MTQ1Mi1wYXltZW50LXNjcmVlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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