[Skip to main content](#vessel-content) # link to product in notification emails fails ## - **[seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile")** - [![seitenspieler's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48087-seitenspieler "View seitenspieler's Profile") Topic Author - [ Offline](/forum/user/48087-seitenspieler) Less More - Posts: 64 - Thank you received: 3 - - 7 years 7 months ago [\#305166](#305166) by [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") *[link to product in notification emails fails](/forum/52-hikaauction/897197-link-to-product-in-notification-emails-fails#305166 "-- url of the page with the problem -- : picton.place -- HikaShop version -- : 4.0.3 -- HikaAuction version -- : 3.0.0 -- Joomla version -- : 3.9.4 Hi there, I have created a product for the auction and made a few test bids. The product has an authorized URL. Everything works very well, but the link to the product in the confirmation email leads to my 404 page. Here are the settings and some other screenshots: You see the URL here. The link in the email is: www.picton.place/index.php?option=com_hi...B%5D=324&Itemid=1025 leads to: Beside that: When auction is finished, there is a link to checkout in the confirmation email. It works well, when the user is logged in, but it is not in his/her cart. Is it possible to put the auction-product in the winner's cart ? The reason, why i'd liked that is: When a user is not logged in, he is redirected to my login-page and he don't come back to the checkout page unless he click the link in the email again. greetings Peter")* was created by *[seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile")* -- url of the page with the problem -- : [ picton.place](https://picton.place) -- HikaShop version -- : 4.0.3 -- HikaAuction version -- : 3.0.0 -- Joomla version -- : 3.9.4 Hi there, I have created a product for the auction and made a few test bids. The product has an authorized URL. Everything works very well, but the link to the product in the confirmation email leads to my 404 page. Here are the settings and some other screenshots: [ ![Bildschirmfoto2019-03-27um12.18.39.png](/forum/attachment/46455) ](/forum/attachment/46455 "...um12.18.39.png") You see the URL here. The link in the email is: [ www.picton.place/index.php?option=com\_hi...B%5D=324&Itemid=1025](https://www.picton.place/index.php?option=com_hikashop&ctrl=product&task=show&cid%5B%5D=324&Itemid=1025) [ ![Bildschirmfoto2019-03-27um12.23.33.png](/forum/attachment/46457) ](/forum/attachment/46457 "...um12.23.33.png") leads to: [ ![Bildschirmfoto2019-03-27um12.21.33.png](/forum/attachment/46456) ](/forum/attachment/46456 "...um12.21.33.png") Beside that: When auction is finished, there is a link to checkout in the confirmation email. It works well, when the user is logged in, but it is not in his/her cart. Is it possible to put the auction-product in the winner's cart ? The reason, why i'd liked that is: When a user is not logged in, he is redirected to my login-page and he don't come back to the checkout page unless he click the link in the email again. greetings Peter - [ ![Bildschirmfoto2019-03-27um12.18.39.png](/forum/attachment/46455) ](/forum/attachment/46455 "...um12.18.39.png") [ ](/forum/attachment/46455?download=1 "...um12.18.39.png") - [ ![Bildschirmfoto2019-03-27um12.21.33.png](/forum/attachment/46456) ](/forum/attachment/46456 "...um12.21.33.png") [ ](/forum/attachment/46456?download=1 "...um12.21.33.png") - [ ![Bildschirmfoto2019-03-27um12.23.33.png](/forum/attachment/46457) ](/forum/attachment/46457 "...um12.23.33.png") [ ](/forum/attachment/46457?download=1 "...um12.23.33.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5NzE5Ny1saW5rLXRvLXByb2R1Y3QtaW4tbm90aWZpY2F0aW9uLWVtYWlscy1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 7 months ago [\#305180](#305180) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[link to product in notification emails fails](/forum/52-hikaauction/897197-link-to-product-in-notification-emails-fails#305180 "-- url of the page with the problem -- : picton.place -- HikaShop version -- : 4.0.3 -- HikaAuction version -- : 3.0.0 -- Joomla version -- : 3.9.4 Hi there, I have created a product for the auction and made a few test bids. The product has an authorized URL. Everything works very well, but the link to the product in the confirmation email leads to my 404 page. Here are the settings and some other screenshots: You see the URL here. The link in the email is: www.picton.place/index.php?option=com_hi...B%5D=324&Itemid=1025 leads to: Beside that: When auction is finished, there is a link to checkout in the confirmation email. It works well, when the user is logged in, but it is not in his/her cart. Is it possible to put the auction-product in the winner's cart ? The reason, why i'd liked that is: When a user is not logged in, he is redirected to my login-page and he don't come back to the checkout page unless he click the link in the email again. greetings Peter")* Hello Peter, Thank you for your feedback, we'll reproduce it on our end and improve it as soon as possible ! Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5NzE5Ny1saW5rLXRvLXByb2R1Y3QtaW4tbm90aWZpY2F0aW9uLWVtYWlscy1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 7 months ago [\#305281](#305281) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[link to product in notification emails fails](/forum/52-hikaauction/897197-link-to-product-in-notification-emails-fails#305281 "-- url of the page with the problem -- : picton.place -- HikaShop version -- : 4.0.3 -- HikaAuction version -- : 3.0.0 -- Joomla version -- : 3.9.4 Hi there, I have created a product for the auction and made a few test bids. The product has an authorized URL. Everything works very well, but the link to the product in the confirmation email leads to my 404 page. Here are the settings and some other screenshots: You see the URL here. The link in the email is: www.picton.place/index.php?option=com_hi...B%5D=324&Itemid=1025 leads to: Beside that: When auction is finished, there is a link to checkout in the confirmation email. It works well, when the user is logged in, but it is not in his/her cart. Is it possible to put the auction-product in the winner's cart ? The reason, why i'd liked that is: When a user is not logged in, he is redirected to my login-page and he don't come back to the checkout page unless he click the link in the email again. greetings Peter")* Hello, We just added a patch through the last HikaAuction version, can you download it through our website, install it and test it again ? Thank you. Kind regards, Mohamed Thelji. The following user(s) said Thank You: [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5NzE5Ny1saW5rLXRvLXByb2R1Y3QtaW4tbm90aWZpY2F0aW9uLWVtYWlscy1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile")** - [![seitenspieler's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48087-seitenspieler "View seitenspieler's Profile") Topic Author - [ Offline](/forum/user/48087-seitenspieler) Less More - Posts: 64 - Thank you received: 3 - - 7 years 7 months ago [\#305356](#305356) by [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") Replied by *[seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile")* on topic *[link to product in notification emails fails](/forum/52-hikaauction/897197-link-to-product-in-notification-emails-fails#305356 "-- url of the page with the problem -- : picton.place -- HikaShop version -- : 4.0.3 -- HikaAuction version -- : 3.0.0 -- Joomla version -- : 3.9.4 Hi there, I have created a product for the auction and made a few test bids. The product has an authorized URL. Everything works very well, but the link to the product in the confirmation email leads to my 404 page. Here are the settings and some other screenshots: You see the URL here. The link in the email is: www.picton.place/index.php?option=com_hi...B%5D=324&Itemid=1025 leads to: Beside that: When auction is finished, there is a link to checkout in the confirmation email. It works well, when the user is logged in, but it is not in his/her cart. Is it possible to put the auction-product in the winner's cart ? The reason, why i'd liked that is: When a user is not logged in, he is redirected to my login-page and he don't come back to the checkout page unless he click the link in the email again. greetings Peter")* Thanks Mohamed, great job, works perfect! a 2nd ask: Is there an easy way to change the username into the real name (in the first line of message)? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5NzE5Ny1saW5rLXRvLXByb2R1Y3QtaW4tbm90aWZpY2F0aW9uLWVtYWlscy1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 7 years 6 months ago [\#305451](#305451) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[link to product in notification emails fails](/forum/52-hikaauction/897197-link-to-product-in-notification-emails-fails#305451 "-- url of the page with the problem -- : picton.place -- HikaShop version -- : 4.0.3 -- HikaAuction version -- : 3.0.0 -- Joomla version -- : 3.9.4 Hi there, I have created a product for the auction and made a few test bids. The product has an authorized URL. Everything works very well, but the link to the product in the confirmation email leads to my 404 page. Here are the settings and some other screenshots: You see the URL here. The link in the email is: www.picton.place/index.php?option=com_hi...B%5D=324&Itemid=1025 leads to: Beside that: When auction is finished, there is a link to checkout in the confirmation email. It works well, when the user is logged in, but it is not in his/her cart. Is it possible to put the auction-product in the winner's cart ? The reason, why i'd liked that is: When a user is not logged in, he is redirected to my login-page and he don't come back to the checkout page unless he click the link in the email again. greetings Peter")* Hi, If you edit the email via the menu System>Emails of HikaShop, you can see in the preload section of the email the code: 'HI_USER' => JText::sprintf('HI_CUSTOMER',@$data->user->username), So you can potentially change that code to use other fields of the customer account. For example, instead of "username" you can use "name" which is the name of the Joomla user account. However, if you want to use the firstname and the lastname of the customer in his default billing address, that's more complex as you need to first load the address data from the database with a MySQL query before you can use it. It would require a bit of coding. The following user(s) said Thank You: [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5NzE5Ny1saW5rLXRvLXByb2R1Y3QtaW4tbm90aWZpY2F0aW9uLWVtYWlscy1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile")** - [![seitenspieler's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/48087-seitenspieler "View seitenspieler's Profile") Topic Author - [ Offline](/forum/user/48087-seitenspieler) Less More - Posts: 64 - Thank you received: 3 - - 7 years 6 months ago [\#305524](#305524) by [seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile") Replied by *[seitenspieler](/forum/user/48087-seitenspieler "View seitenspieler's Profile")* on topic *[link to product in notification emails fails](/forum/52-hikaauction/897197-link-to-product-in-notification-emails-fails#305524 "-- url of the page with the problem -- : picton.place -- HikaShop version -- : 4.0.3 -- HikaAuction version -- : 3.0.0 -- Joomla version -- : 3.9.4 Hi there, I have created a product for the auction and made a few test bids. The product has an authorized URL. Everything works very well, but the link to the product in the confirmation email leads to my 404 page. Here are the settings and some other screenshots: You see the URL here. The link in the email is: www.picton.place/index.php?option=com_hi...B%5D=324&Itemid=1025 leads to: Beside that: When auction is finished, there is a link to checkout in the confirmation email. It works well, when the user is logged in, but it is not in his/her cart. Is it possible to put the auction-product in the winner's cart ? The reason, why i'd liked that is: When a user is not logged in, he is redirected to my login-page and he don't come back to the checkout page unless he click the link in the email again. greetings Peter")* Hi Nicolas, i made the modification in the preload section and it works perfect for me ![:)](/media/kunena/emoticons/3.png ":)") Thanks for your support. Peter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzg5NzE5Ny1saW5rLXRvLXByb2R1Y3QtaW4tbm90aWZpY2F0aW9uLWVtYWlscy1mYWlscz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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