[Skip to main content](#vessel-content) # Error <0> ## - **[bstars](/forum/user/61203-bstars "View bstars's Profile")** - [![bstars's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61203-bstars "View bstars's Profile") Topic Author - [ Offline](/forum/user/61203-bstars) Less More - Posts: 14 - Thank you received: 0 - - 5 years 6 months ago [\#332205](#332205) by [bstars](/forum/user/61203-bstars "View bstars's Profile") *[Error <0>](/forum/52-hikaauction/902491-error-0#332205 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* was created by *[bstars](/forum/user/61203-bstars "View bstars's Profile")* -- url of the page with the problem -- : [ dreamforfan.com](https://dreamforfan.com) -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. [ prntscr.com/12axjxe](http://prntscr.com/12axjxe) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 6 months ago [\#332209](#332209) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332209 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hello, We were not able to reproduce that issue on our end, so can you send us a temporary back-end access to your website so that we can directly test and debug it ? Thank you! You can send it using our contact form and by specifying a link to that thread in your message : [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bstars](/forum/user/61203-bstars "View bstars's Profile")** - [![bstars's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61203-bstars "View bstars's Profile") Topic Author - [ Offline](/forum/user/61203-bstars) Less More - Posts: 14 - Thank you received: 0 - - 5 years 6 months ago [\#332237](#332237) by [bstars](/forum/user/61203-bstars "View bstars's Profile") Replied by *[bstars](/forum/user/61203-bstars "View bstars's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332237 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hi! We have sent you the data to access the administrative panel of the site. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 6 months ago [\#332241](#332241) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332241 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hello, I think your issue was coming from the fact that you didn't configured any checkout workflow through your HikaAuction configuration page. We just configured it for you so can you test your payment link again ? Thank you. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bstars](/forum/user/61203-bstars "View bstars's Profile")** - [![bstars's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61203-bstars "View bstars's Profile") Topic Author - [ Offline](/forum/user/61203-bstars) Less More - Posts: 14 - Thank you received: 0 - - 5 years 6 months ago [\#332253](#332253) by [bstars](/forum/user/61203-bstars "View bstars's Profile") Replied by *[bstars](/forum/user/61203-bstars "View bstars's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332253 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hey! Thanks, it worked. There are two more questions about auctions. 1- we have set the auction duration to 60 days, but when the seller creates an auction, the duration is set to one day. How can this be changed? 2- When placing an order, the address fields are duplicated. Screenshot in the attachment. [ ![Screenshot_2.jpg](/forum/attachment/52616) ](/forum/attachment/52616 "Screenshot_2.jpg") - [ ![Screenshot_2.jpg](/forum/attachment/52616) ](/forum/attachment/52616 "Screenshot_2.jpg") [ ](/forum/attachment/52616?download=1 "Screenshot_2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 6 months ago [\#332289](#332289) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332289 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hello, 1. Do you mean that after setting availability end dates of his auction product to 60 after the start date and saving, the date where not properly saved ? 2. We'll need a back-end access to properly test it, can you activate the previous back-end access again ? Thank you. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bstars](/forum/user/61203-bstars "View bstars's Profile")** - [![bstars's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61203-bstars "View bstars's Profile") Topic Author - [ Offline](/forum/user/61203-bstars) Less More - Posts: 14 - Thank you received: 0 - - 5 years 6 months ago [\#332303](#332303) by [bstars](/forum/user/61203-bstars "View bstars's Profile") Replied by *[bstars](/forum/user/61203-bstars "View bstars's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332303 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hey! 1. I mean, is it possible in the default Hika Auction to make the duration of the auction more than one day? For example, 10, 20 or 30 days. 2. The previous back-end access is open. Kind regards, Aleksandr Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 6 months ago - 5 years 6 months ago [\#332336](#332336) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332336 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hello Aleksandr, 1. Sure, you'll be able to do it by defining your auction availability dates through its configuration page (cf. screenshot). 2. We just tested it, and placed an order with the account your gave us, and the addresses weren't duplicated when we tested it. Can you please give us step by step instructions on how to reproduce it ? Thank you Kind regards, Mohamed. - [ ![DreamforFan-Checkout-GoogleChrome2021-05-0517.50.38.png](/forum/attachment/52647) ](/forum/attachment/52647 "...0517.50.38.png") [ ](/forum/attachment/52647?download=1 "...0517.50.38.png") - [ ![DreamforFan-Administration-Products-GoogleChrome2021-05-0517.48.57.png](/forum/attachment/52648) ](/forum/attachment/52648 "...0517.48.57.png") [ ](/forum/attachment/52648?download=1 "...0517.48.57.png") Last edit: 5 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bstars](/forum/user/61203-bstars "View bstars's Profile")** - [![bstars's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61203-bstars "View bstars's Profile") Topic Author - [ Offline](/forum/user/61203-bstars) Less More - Posts: 14 - Thank you received: 0 - - 5 years 6 months ago [\#332357](#332357) by [bstars](/forum/user/61203-bstars "View bstars's Profile") Replied by *[bstars](/forum/user/61203-bstars "View bstars's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332357 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hey! 1- The winner of the auction receives an email with a link : "Complete your order" - [ www.tobuyandsell.eu/index.php?option=com...ckout&product\_id=611](https://www.tobuyandsell.eu/index.php?option=com_hikaauction&ctrl=checkout&task=checkout&product_id=611) 2- follows the link 3- login login: test1 pss: 123456 4- [ ![Screenshot_1_2021-05-06.jpg](/forum/attachment/52641) ](/forum/attachment/52641 "...2021-05-06.jpg") - [ ![Screenshot_1_2021-05-06.jpg](/forum/attachment/52641) ](/forum/attachment/52641 "...2021-05-06.jpg") [ ](/forum/attachment/52641?download=1 "...2021-05-06.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 6 months ago [\#332365](#332365) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Error <0>](/forum/52-hikaauction/902491-error-0#332365 "-- url of the page with the problem -- : dreamforfan.com -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4 -- Browser(s) name and version -- : firefox 88 -- Error-message(debug-mod must be tuned on) -- : Call to undefined method hikashopCheckoutHelper::haveEmptyContent() After the auction ended, a letter was sent to the winner with a link. After clicking on this link, we see an error. prntscr.com/12axjxe")* Hello, I just tested it and found the 2 same adresses. However, when I removed them and created another address, that address wasn't duplicated like when I tried it with my account. How did you create your address, and when was it duplicated ? Kind regards, Mohamed. The following user(s) said Thank You: [bstars](/forum/user/61203-bstars "View bstars's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzUyLWhpa2FhdWN0aW9uLzkwMjQ5MS1lcnJvci0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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