[Skip to main content](#vessel-content) Board Categories HikaSubscription ## # [HikaSubscription](/forum/58-hikasubscription "View Category 'HikaSubscription'") 111 topics ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date) | [Subscription status not changing after end date.](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date "-- HikaShop version -- : 6.5.2 -- HikaSerial version -- : 6.1.1 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Edge151.0.4129.93 -- Error-message(debug-mod must be tuned on) -- : None The title says it all. Our subscriptions don't end after their end date. Including a screen shot. No changes in the configuration since setup 2 years ago. Was notified only recently, but apparently happening since about 2 months.") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 2 months 2 weeks ago, by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") [Last Post](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373130 "No need for intervention. Found out myself. Cron back up-and-running. Greets,") 2 months 2 weeks ago by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") | Replies:3 Views:385 | [Last Post](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373130 "No need for intervention. Found out myself. Cron back up-and-running. Greets,") by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") 2 months 2 weeks ago | | [](/forum/58-hikasubscription/910526-renew-subscription-plan-with-discount) | [Renew subscription plan with discount](/forum/58-hikasubscription/910526-renew-subscription-plan-with-discount "-- Joomla version -- : 6.1 Hello, Its possible renew subscription plan with discount 20%? Buyer is subscribed in subscription plan for 60Eur and renew subscription will be 48 Eur. Thaks for help") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 5 months 2 weeks ago, by [jokysax](/forum/user/46775-jokysax "View jokysax's Profile") [Last Post](/forum/58-hikasubscription/910526-renew-subscription-plan-with-discount#371959 "Hello, It requires to create 2 HikaShop products. The first one with the "default price" and link to the plan to "create" the subscription. The other product, with the "discount price" and a link to the plan to "renew" the subscription. The second product should not be visible in your shop (not in a visible category) but should be published so it can be bought. The renewal is done via the "subscription listing" panel ; so the user doesn't need to browse your shop. The final price will be display to the user. You can choose to let the "default price" and create a discount for the renewal product, it would be the same result. Regards,") 5 months 2 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:326 | [Last Post](/forum/58-hikasubscription/910526-renew-subscription-plan-with-discount#371959 "Hello, It requires to create 2 HikaShop products. The first one with the "default price" and link to the plan to "create" the subscription. The other product, with the "discount price" and a link to the plan to "renew" the subscription. The second product should not be visible in your shop (not in a visible category) but should be published so it can be bought. The renewal is done via the "subscription listing" panel ; so the user doesn't need to browse your shop. The final price will be display to the user. You can choose to let the "default price" and create a discount for the renewal product, it would be the same result. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 months 2 weeks ago | | [](/forum/58-hikasubscription/901035-stripe-integration) | [Stripe Integration](/forum/58-hikasubscription/901035-stripe-integration "Hi, I have Query regarding the Hika Subscription. as i want to use the stripe payment method not PayPal for recurring Subscription can i use that. If Yes can you please let me know how to setup stripe payment method for recurring Subscription. Thanks") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 6 years 1 week ago, by [remofit](/forum/user/60077-remofit "View remofit's Profile") [Last Post](/forum/58-hikasubscription/901035-stripe-integration#371449 "Hi, For anyone reading this, note that we've just released a new version of our Stripe Checkout payment plugin which adds recurring payments support for Stripe: www.hikashop.com/marketplace/product/296-stripe-checkout.html") 6 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10 Views:1779 | [Last Post](/forum/58-hikasubscription/901035-stripe-integration#371449 "Hi, For anyone reading this, note that we've just released a new version of our Stripe Checkout payment plugin which adds recurring payments support for Stripe: www.hikashop.com/marketplace/product/296-stripe-checkout.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 3 weeks ago | | [](/forum/58-hikasubscription/903052-hikasubscription-which-payment-gateways-are-supported) | [HikaSubscription - which payment gateways are supported?](/forum/58-hikasubscription/903052-hikasubscription-which-payment-gateways-are-supported "-- HikaShop version -- : 4.2.1 -- HikaSerial version -- : n/a -- Joomla version -- : 3.9.28 -- PHP version -- : 7.3.29 -- Browser(s) name and version -- : Safari 14.1.2 Hi guys, Which Payment Gateways are supported for HikaSubscription ? Quelles passerelles de paiement sont supportées par HikaSubscription ? I saw PayPal Recurring... but what about other payment gateways like Stripe or others are supported for recurring payment? J'ai vu PayPal Recurring... mais qu'en est-il des autres passerelles de paiement, comme Stripe ou d'autres, qui sont prises en charge pour les paiements récurrents ? PayPal is not very merchant friendly and very consumer friendly. PayPal n'est pas très pro-commerçants mais beaucoup plus/trop pro-consommateurs. Merci, Sincèrement, Thank you, Sincerely, M.") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 5 years 2 months ago, by [itsyogakids](/forum/user/57469-itsyogakids "View itsyogakids's Profile") [Last Post](/forum/58-hikasubscription/903052-hikasubscription-which-payment-gateways-are-supported#371448 "Hi, For anyone reading this, note that we've just released a new version of our Stripe Checkout payment plugin which adds recurring payments support for Stripe: www.hikashop.com/marketplace/product/296-stripe-checkout.html We'll also be adding recurring payments support to PayPal Checkout in HikaShop 6.4.1.") 6 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:1657 | [Last Post](/forum/58-hikasubscription/903052-hikasubscription-which-payment-gateways-are-supported#371448 "Hi, For anyone reading this, note that we've just released a new version of our Stripe Checkout payment plugin which adds recurring payments support for Stripe: www.hikashop.com/marketplace/product/296-stripe-checkout.html We'll also be adding recurring payments support to PayPal Checkout in HikaShop 6.4.1.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 3 weeks ago | | [](/forum/58-hikasubscription/903687-hikasubscription-payment-plugins-available) | [Hikasubscription payment plugins available](/forum/58-hikasubscription/903687-hikasubscription-payment-plugins-available "Hello, We want to add to our Hikashop online store the Subscription feature. In the past on another website, I already have setuped this with Paypal recurring but I would like to know id there are some other options for monthly recurring payments. We really don,t like Paypal for different reasons. The best choice for us would be Stripe ou Square. Do you know if the automatic recurring payments is available with one of those two company? The goal is to make people choose a product to subscribe to and being billed automattically each month. So they will receive their Invoice and the payment will be processed automaticaly on their credit card. Thank you very much for your precious help.") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 4 years 10 months ago, by [patoushka](/forum/user/6145-patoushka "View patoushka's Profile") [Last Post](/forum/58-hikasubscription/903687-hikasubscription-payment-plugins-available#371447 "Hi, For anyone reading this, note that we've just released a new version of our Stripe Checkout payment plugin which adds recurring payments support for Stripe: www.hikashop.com/marketplace/product/296-stripe-checkout.html") 6 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:1435 | [Last Post](/forum/58-hikasubscription/903687-hikasubscription-payment-plugins-available#371447 "Hi, For anyone reading this, note that we've just released a new version of our Stripe Checkout payment plugin which adds recurring payments support for Stripe: www.hikashop.com/marketplace/product/296-stripe-checkout.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 3 weeks ago | | [](/forum/58-hikasubscription/909961-e-mail-template) | [E-mail template](/forum/58-hikasubscription/909961-e-mail-template "-- url of the page with the problem -- : www.scramble.nl -- HikaShop version -- : 6.1.1 -- HikaSerial version -- : 6.0.0 -- Joomla version -- : 5.4.1 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Edge 143.0.3650.66 I want to alter the content of the subscription expiration notice. This message is generated in the e-mail template 'Subscription expiration notice' with the code {TXT:SUBSCRIPTION_EXPIRATION_CONTENT}. I tried to alter this content with creating a language override with the constant SUBSCRIPTION_EXPIRATION_CONTENT. But this seems to alter nothing. So the simple question is, how can I change the content of the {TXT:SUBSCRIPTION_EXPIRATION_CONTENT} field in the e-mail template?") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 10 months 3 weeks ago, by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") [Last Post](/forum/58-hikasubscription/909961-e-mail-template#369695 "Hello, Yes, that was the right move but the translation is made in the "preload" part, not in the email. Because translation can have parameters, these can't be within the HTML email template. So, if you need to change another translation in an email, please look at the preload for more detail :) Regards,") 10 months 3 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:646 | [Last Post](/forum/58-hikasubscription/909961-e-mail-template#369695 "Hello, Yes, that was the right move but the translation is made in the "preload" part, not in the email. Because translation can have parameters, these can't be within the HTML email template. So, if you need to change another translation in an email, please look at the preload for more detail :) Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 months 3 weeks ago | | [](/forum/58-hikasubscription/909706-private-content-tag-not-workig-with-subscription) | [Private content tag not workig with subscription?](/forum/58-hikasubscription/909706-private-content-tag-not-workig-with-subscription "-- HikaShop version -- : 6.1.0 -- HikaSerial version -- : 6.0.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.3.25 -- Browser(s) name and version -- : Google chrome Hi, When I use the Private Content button in the editor and select a subscription plan to restrict the content, and to make it visible only for that subscription, the content does not display for users who actually purchased the product and have an active subscription. The order is confirmed and the subscription is active, but the restricted content is still not visible. You can see the attached gif. This option "Private content", it only works with serials? Thank you!") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 1 month ago, by [oxido](/forum/user/29793-oxido "View oxido's Profile") [Last Post](/forum/58-hikasubscription/909706-private-content-tag-not-workig-with-subscription#368609 "Hello, That's a great news! The SQL fix is already pushed on my side, but I should see to publish an hotfix for it. Regards,") 1 year 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:7 Views:1499 | [Last Post](/forum/58-hikasubscription/909706-private-content-tag-not-workig-with-subscription#368609 "Hello, That's a great news! The SQL fix is already pushed on my side, but I should see to publish an hotfix for it. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 1 month ago | | [](/forum/58-hikasubscription/909579-issue-with-subscriptions-link-in-the-hikashop-user-control-panel) | [Issue with "Subscriptions" link in the HikaShop user control panel](/forum/58-hikasubscription/909579-issue-with-subscriptions-link-in-the-hikashop-user-control-panel "-- HikaShop version -- : 6.0.0 -- HikaSerial version -- : 5.1.0 -- Joomla version -- : 5.3.0 -- PHP version -- : 8.1.32 -- Browser(s) name and version -- : Google chrome Hello, The problem is the same whether SEF is enabled in the global settings or not. I've encountered an issue with the link to the Subscriptions section in the HikaShop user control panel. As shown in the attached screenshot, all the links in the user dashboard follow a consistent structure that includes: For example, the Orders link is correctly generated as: Same for each menu option from control panel. However, the link for the Subscriptions section is currently generated as: This breaks the navigation and layout of the user control panel. I tested manually, and if I change the link to: ... everything works as expected, and the user remains within the styled and structured account panel. The same thing is happening with the renew link for a subscription. Best regards,") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 3 months ago, by [oxido](/forum/user/29793-oxido "View oxido's Profile") [Last Post](/forum/58-hikasubscription/909579-issue-with-subscriptions-link-in-the-hikashop-user-control-panel?start=20#368453 "Hello Jerome, But if you revert the patch, is not gonna work with the "User control panel" neither. I prefer that it works at least like this for now, and maybe in the near future you can have time to make it work with custom menu, like when we create a menu of type "HikaSerial > Subscription listing". Thank you for the hotfix, I appreciate your help ;) You said that you made this fix in "HikaShop / Serials" plugin", here should I take a look if I want to try to help or in another place?") 1 year 1 month ago by [oxido](/forum/user/29793-oxido "View oxido's Profile") - [1](/forum/58-hikasubscription/909579-issue-with-subscriptions-link-in-the-hikashop-user-control-panel?start=0 "Page:1") - [2](/forum/58-hikasubscription/909579-issue-with-subscriptions-link-in-the-hikashop-user-control-panel?start=20 "Page:2") | Replies:22 Views:2662 | [Last Post](/forum/58-hikasubscription/909579-issue-with-subscriptions-link-in-the-hikashop-user-control-panel?start=20#368453 "Hello Jerome, But if you revert the patch, is not gonna work with the "User control panel" neither. I prefer that it works at least like this for now, and maybe in the near future you can have time to make it work with custom menu, like when we create a menu of type "HikaSerial > Subscription listing". Thank you for the hotfix, I appreciate your help ;) You said that you made this fix in "HikaShop / Serials" plugin", here should I take a look if I want to try to help or in another place?") by [oxido](/forum/user/29793-oxido "View oxido's Profile") 1 year 1 month ago | | [](/forum/58-hikasubscription/909410-sync-coupon-date-with-subscription---hikashop-hikaserial) | [Sync coupon date with subscription – HikaShop + HikaSerial](/forum/58-hikasubscription/909410-sync-coupon-date-with-subscription---hikashop-hikaserial "-- url of the page with the problem -- : www.app-easy.it/ -- HikaShop version -- : 4.7.5 -- HikaSerial version -- : 4.0.2 -- Joomla version -- : 4 -- PHP version -- : 8.2.28 Dear HikaShop team, we are using HikaShop 4.7.5 and HikaSerial 4.0.2 on Joomla 4 (PHP 8.2.28) and we would like to automatically assign the discount_start and discount_end dates of a coupon to the subscription generated by HikaSerial. Our product (AE-TRAINING) is linked to a subscription pack, and we sometimes use 100% discount coupons to activate it. These coupons have start and end dates configured, and we would like the subscription to reflect that duration exactly. We are trying to develop a custom plugin inside /plugins/hikashop/, but we are not sure which event is the right one. We initially tried onAfterOrderConfirm, but the subscription seems to be created by HikaSerial right after the order confirmation, and at that point we haven’t found a way to pass the custom dates. We also checked onAfterSerialCreate, but at that stage the subscription is already created with the default 12-month period, and overwriting it feels like a workaround, not a clean solution. Is there a proper way to intercept the process and inject those dates into the subscription before or during its creation? Should we use subscription_extradata or pass values through $element->extraData or similar? We’d really appreciate any guidance or suggestions on how to handle this correctly within a HikaShop plugin. Best regards, Giorgio Antrone") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 5 months ago, by [giorgio73](/forum/user/27939-giorgio73 "View giorgio73's Profile") [Last Post](/forum/58-hikasubscription/909410-sync-coupon-date-with-subscription---hikashop-hikaserial#367104 "Update: We’ve solved the issue by creating a custom HikaShop plugin using the onBeforeSubscriptionCreate trigger from HikaSerial. It now automatically assigns the coupon start/end dates to the subscription. Thanks!") 1 year 5 months ago by [giorgio73](/forum/user/27939-giorgio73 "View giorgio73's Profile") | Replies:1 Views:1283 | [Last Post](/forum/58-hikasubscription/909410-sync-coupon-date-with-subscription---hikashop-hikaserial#367104 "Update: We’ve solved the issue by creating a custom HikaShop plugin using the onBeforeSubscriptionCreate trigger from HikaSerial. It now automatically assigns the coupon start/end dates to the subscription. Thanks!") by [giorgio73](/forum/user/27939-giorgio73 "View giorgio73's Profile") 1 year 5 months ago | | [](/forum/58-hikasubscription/909373-fixed-expiration-date-with-hikasubscription) | [Fixed expiration date with HikaSubscription](/forum/58-hikasubscription/909373-fixed-expiration-date-with-hikasubscription "Hello HikaShop team, I have two questions regarding your subscription system (HikaSerial or HikaSubscription): Do you have a Fixed Expiration Date feature (e.g. subscriptions expire on 31-10-YYYY regardless of start date? Can this Fixed Expiration logic also be combined with recurring subscriptions (e.g. yearly billing, but still expiring on a fixed date)? Or are recurring plans always based strictly on subscription duration (e.g. 1 year from signup)? Thanks in advance for clarifying this! Best regards,") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 6 months ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/58-hikasubscription/909373-fixed-expiration-date-with-hikasubscription#366928 "Hello, There is no built-in "fixed expiration date" feature in HikaSubscription. But the logic can be added via a custom plugin ; HikaSubscription provides all needed triggers to allow a plugin to change the expiration date of a subscription. The main issue I have with "fixed expiration date", is all the specific behavior which can be related. Such as "does the product price can change depending the remaining time?" or "What happen or do we authorize to buy a product the day before the fixed expiration date?". Because of these questions, we can't add the feature directly in HikaSubscription but we provide the needed elements to allow you add your custom rules. Regarding the recurring, the Paypal recurring allows the usage of 2 periods and 3 prices; so it would be possible to have directly recurring with fixed expiration date. But it would need to update the Paypal recurring plugin to add new parameters for such kind of multiple periods. It is clearly something that we can add in the plugin ; but it would also need to add a new marker to make the difference between recurring plugins with can handle multiple periods, and the other recurring plugins. Regards,") 1 year 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1284 | [Last Post](/forum/58-hikasubscription/909373-fixed-expiration-date-with-hikasubscription#366928 "Hello, There is no built-in "fixed expiration date" feature in HikaSubscription. But the logic can be added via a custom plugin ; HikaSubscription provides all needed triggers to allow a plugin to change the expiration date of a subscription. The main issue I have with "fixed expiration date", is all the specific behavior which can be related. Such as "does the product price can change depending the remaining time?" or "What happen or do we authorize to buy a product the day before the fixed expiration date?". Because of these questions, we can't add the feature directly in HikaSubscription but we provide the needed elements to allow you add your custom rules. Regarding the recurring, the Paypal recurring allows the usage of 2 periods and 3 prices; so it would be possible to have directly recurring with fixed expiration date. But it would need to update the Paypal recurring plugin to add new parameters for such kind of multiple periods. It is clearly something that we can add in the plugin ; but it would also need to add a new marker to make the difference between recurring plugins with can handle multiple periods, and the other recurring plugins. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 6 months ago | | [](/forum/58-hikasubscription/909272-product-variants-and-recurring-payment) | [Product Variants and Recurring Payment](/forum/58-hikasubscription/909272-product-variants-and-recurring-payment "-- url of the page with the problem -- : taichionline.it -- HikaShop version -- : 5.1.5 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 4.4.11 -- PHP version -- : 8.2.27 Hi, given that I have single subscription products that can be purchased via recurring payment with PayPal. Is it possible to create a product with 3 variants with 3 different subscriptions? One monthly, with recurring payment and the other two annual, without recurring payment? Thanks. Francesco") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 7 months ago, by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") [Last Post](/forum/58-hikasubscription/909272-product-variants-and-recurring-payment#366363 "Thank you, best regards! Francesco") 1 year 7 months ago by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") | Replies:4 Views:1268 | [Last Post](/forum/58-hikasubscription/909272-product-variants-and-recurring-payment#366363 "Thank you, best regards! Francesco") by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") 1 year 7 months ago | | [](/forum/58-hikasubscription/909239-illegal-mix-of-collations) | [Illegal mix of collations](/forum/58-hikasubscription/909239-illegal-mix-of-collations "-- HikaShop version -- : 5.1.5 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 5.2.4 -- PHP version -- : 8.2.27 -- Browser(s) name and version -- : Brave Bonjour, j'utilise HikaSubscription et j'ai cette erreur: Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8mb4_general_ci,COERCIBLE) for operation 'like' j'ai fait une recherche sur un n° de série de mon produit. Cordialement, Nicolas") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 7 months ago, by [sl1200mk2](/forum/user/44915-sl1200mk2 "View sl1200mk2's Profile") [Last Post](/forum/58-hikasubscription/909239-illegal-mix-of-collations#366192 "Bonjour, Merci de votre message. Le script d'installation d'HikaSubscription créant les tables en UTF8, il doit y avoir un manquement de spécification de la collation dans un processus de mise à jour. Je vais investiguer là dessus. Vous pouvez modifier dans PhpMyAdmin sans risque, surtout sur une migration vers UTF8. Cordialement,") 1 year 7 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:1338 | [Last Post](/forum/58-hikasubscription/909239-illegal-mix-of-collations#366192 "Bonjour, Merci de votre message. Le script d'installation d'HikaSubscription créant les tables en UTF8, il doit y avoir un manquement de spécification de la collation dans un processus de mise à jour. Je vais investiguer là dessus. Vous pouvez modifier dans PhpMyAdmin sans risque, surtout sur une migration vers UTF8. Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 7 months ago | | [](/forum/58-hikasubscription/909082-membership-subscriptions-with-fixed-renewal-dates) | [Membership subscriptions with fixed renewal dates](/forum/58-hikasubscription/909082-membership-subscriptions-with-fixed-renewal-dates "Hi, I have a client that sells annual membership subscriptions that run from the beginning of February each year to the end of January the following year. If a member joins mid-year, their membership...") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 9 months ago, by [cliveg](/forum/user/73487-cliveg "View cliveg's Profile") [Last Post](/forum/58-hikasubscription/909082-membership-subscriptions-with-fixed-renewal-dates#365452 "Hello, HikaSubscription does not provide such kind of feature out of the box. But the plugin system allows you to implement your custom needs via the available triggers. When a subscritpion is created, a (custom) plugin can modify values, such as the end date : www.hikashop.com/support/documentation/1...#subscription_plugin Regards,") 1 year 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1318 | [Last Post](/forum/58-hikasubscription/909082-membership-subscriptions-with-fixed-renewal-dates#365452 "Hello, HikaSubscription does not provide such kind of feature out of the box. But the plugin system allows you to implement your custom needs via the available triggers. When a subscritpion is created, a (custom) plugin can modify values, such as the end date : www.hikashop.com/support/documentation/1...#subscription_plugin Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 9 months ago | | [](/forum/58-hikasubscription/909018-informations-sur-la-recurrence) | [Informations sur la récurrence](/forum/58-hikasubscription/909018-informations-sur-la-recurrence "Bonjour, Je suis en train de finaliser un plugin de paiements récurrents par prélèvements SEPA via la nouvelle version de l'API du fournisseur GoCardLess. Malgré l'exemple de celui de paypal_recurring et l'aide de Claude (IA ! ;) ), ce n'est pas un petit morceau ! Le plugin paypal affiche les informations sur la récurrence issues du produit lui même. Panier : . Cela correspond à la définition de la relation entre le produit et le plan de souscription : Dans notre plugin, on n'affiche ce mode de paiement que si le panier ne contient qu'un seul produit et s'il a l'information "recurring". Donc ce n'est pas un problème mais je me demande comment on passe d'une information liée au produit (relation avec le plan) à une information liée à la commande ? En effet l'objet "order" disponible sur l'évènement onPaymentNotification contient ces informations de récurrences (cf. fichier objet_order) alors qu'il se pourrait que la commande contienne un autre produit non lié à un plan ? non récurrent. Quel est le raisonnement ? Cela n'est pas lié aux paramètres du plugin de paiement dont les valeurs de récurrences sont différentes (et stockées dans payment_params). J'uitilise cette info mais je ne comprends pas bien pourquoi elle est là. Normalement, je devrais aller la chercher dans le produit identifié dans l'objet "order", non ? Est-ce la bonne méthode ou bien faut-il systématiquement aller chercher l'info dans le produit ? D'autre part, nous gérons des abonnements sans limite de durée et d'autres avec une limite. J'ai prévu ce champ dans les paramètres de plugin. Il est donc possible d'avoir plusieurs instances du plugin avec des paramètres différents pour couvrir ces différents cas. Néanmoins, il serait plus logique et confortable d'associer cette information au produit lui-même. Puisqu'on peut exprimer la durée de souscription lorsqu'on créé une association entre un produit et un plan, pourquoi n'est-il pas prévu un champ "nb d'instances" ? sans limite si vide. Dans l'objet "product" il semble y avoir une variable "terms" mais elle n'est pas initialisée. Quelle est la bonne méthode pour avoir la possibilité d'acheter un abonnement sans limite (renouvellement auto sans limite dans le temps) ou un abonnement (autre produit) avec un abonnement limité à un nombre de paiements ? Lorsqu'on créé l'abonnement dans GoCardLess on a la possibilité de préciser le nb de paiements (ou pas). L'API permet donc d'avoir ce choix. Merci pour votre éclairage. Laurent") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 9 months ago, by [gvitry](/forum/user/39972-gvitry "View gvitry's Profile") [Last Post](/forum/58-hikasubscription/909018-informations-sur-la-recurrence#365366 "Bonjour, Merci pour cet échange de qualité. Je comprends vraiment les raisons de la réticence à faire évoluer un schéma qui fonctionne et, effectivement, je vous rejoins sur le statut des commandes et l'importance de ne plus modifier un service effectué, confirmé et facturé. Je n'ai pas exploré la possibilité d'ajouter des champs dans extra_data. Je suppose qu'il faut ensuite overrider la vue qui affiche la liste des souscriptions pour faire apparaître l'info. C'est une bonne solution. Nous avons les 3 schémas en oeuvre. * La souscription annuelle (membre) qui prévient l'utilisateur quand elle arrive à expiration. Charge à lui de renouveller ou pas. Cela marche impec. Rien à changer. * La souscription mensuelle avec factures mensuelles sans terme. On l'utilise pour un abonnement à un service d'IA sur un site s'adressant à des professionnels. La solution du recurring_payment avec le auto_renew (dans notre cas via Gocardless), là aussi, est parfaitement adaptée. Si le client souhaite cesser son abonnement, il passe en close (on notifie l'admin quand même). Pas nécessaire de rajouter quoi que ce soit. * La souscription mensuelle avec factures mensuelles "calée" sur une période. En l'occurence pour nous la durée d'une formation (12, 24 ou 36 mois). Il est important de savoir si l'étudiant suspend son abonnement (cancel auto_renew depuis son espace ou demande à arrêter) car il n'a plus accès à certaines informations et cet abonnement fait partie des conditions de sa formation. Dans ce cas, dans la liste des souscriptions, on ne peut pas distinguer le fait qu'une souscription soit "closed" parce qu'arrivée à son terme d'une souscription "avortée" par le client. Ce mécanisme (prévoir le nb d'échéances à la souscription intiale) est inclus tant chez PayPal que chez GoCardLess. J'ai l'impression qu'avoir 3 états pour le "auto_renew" (inactif, actif, annulé) avec 1 symbole supplémentaire dans le listing perrmettrait d'afficher cette information. En l'absence, je vais essayer d'afficher le nb de renouvellements d'une souscription donnée (nb de commandes confirmées associées à cette souscription) avec éventuellement le nb total prévu (6/12). Le fait qu'une souscription soit "closed" avec un chiffre du genre (6/12) indiquerait une situation anormale. Alors que "closed" plus "12/12" indiquerait un abonnement arrivé à son terme. Je pense que tôt ou tard des clients utilisant le triptyque HikaShop+hikaSub+PaypalRecurring auront la demande de dissocier le cas de la fin "normale" de la fin "avortée". Quoi qu'il en soit, notre plugin fonctionne bien et je vous remercie pour votre aide. Je démarrerai un nouveau post pour une autre question pas vraiment liée à la récurrence pour ne pas "polluer" celui-ci. Bien cordialement, Laurent") 1 year 9 months ago by [gvitry](/forum/user/39972-gvitry "View gvitry's Profile") | Replies:16 Views:1614 | [Last Post](/forum/58-hikasubscription/909018-informations-sur-la-recurrence#365366 "Bonjour, Merci pour cet échange de qualité. Je comprends vraiment les raisons de la réticence à faire évoluer un schéma qui fonctionne et, effectivement, je vous rejoins sur le statut des commandes et l'importance de ne plus modifier un service effectué, confirmé et facturé. Je n'ai pas exploré la possibilité d'ajouter des champs dans extra_data. Je suppose qu'il faut ensuite overrider la vue qui affiche la liste des souscriptions pour faire apparaître l'info. C'est une bonne solution. Nous avons les 3 schémas en oeuvre. * La souscription annuelle (membre) qui prévient l'utilisateur quand elle arrive à expiration. Charge à lui de renouveller ou pas. Cela marche impec. Rien à changer. * La souscription mensuelle avec factures mensuelles sans terme. On l'utilise pour un abonnement à un service d'IA sur un site s'adressant à des professionnels. La solution du recurring_payment avec le auto_renew (dans notre cas via Gocardless), là aussi, est parfaitement adaptée. Si le client souhaite cesser son abonnement, il passe en close (on notifie l'admin quand même). Pas nécessaire de rajouter quoi que ce soit. * La souscription mensuelle avec factures mensuelles "calée" sur une période. En l'occurence pour nous la durée d'une formation (12, 24 ou 36 mois). Il est important de savoir si l'étudiant suspend son abonnement (cancel auto_renew depuis son espace ou demande à arrêter) car il n'a plus accès à certaines informations et cet abonnement fait partie des conditions de sa formation. Dans ce cas, dans la liste des souscriptions, on ne peut pas distinguer le fait qu'une souscription soit "closed" parce qu'arrivée à son terme d'une souscription "avortée" par le client. Ce mécanisme (prévoir le nb d'échéances à la souscription intiale) est inclus tant chez PayPal que chez GoCardLess. J'ai l'impression qu'avoir 3 états pour le "auto_renew" (inactif, actif, annulé) avec 1 symbole supplémentaire dans le listing perrmettrait d'afficher cette information. En l'absence, je vais essayer d'afficher le nb de renouvellements d'une souscription donnée (nb de commandes confirmées associées à cette souscription) avec éventuellement le nb total prévu (6/12). Le fait qu'une souscription soit "closed" avec un chiffre du genre (6/12) indiquerait une situation anormale. Alors que "closed" plus "12/12" indiquerait un abonnement arrivé à son terme. Je pense que tôt ou tard des clients utilisant le triptyque HikaShop+hikaSub+PaypalRecurring auront la demande de dissocier le cas de la fin "normale" de la fin "avortée". Quoi qu'il en soit, notre plugin fonctionne bien et je vous remercie pour votre aide. Je démarrerai un nouveau post pour une autre question pas vraiment liée à la récurrence pour ne pas "polluer" celui-ci. Bien cordialement, Laurent") by [gvitry](/forum/user/39972-gvitry "View gvitry's Profile") 1 year 9 months ago | | [](/forum/58-hikasubscription/909035-how-to-extend-the-subscription-expiration-date) | [How to extend the subscription expiration date](/forum/58-hikasubscription/909035-how-to-extend-the-subscription-expiration-date "-- HikaShop version -- : 5.0.4 -- HikaSerial version -- : 4.0.2 -- Joomla version -- : 4.2.9 -- PHP version -- : 8 Hi, I use Hikaserial to sell subscriptions with Hikashop and organize email marketing automations using Acymailing Follow Up. I would like to extend the expiration of a subscription for a specific user by two months. When I open this user's subscription in Hikaserial, I see a field with the end date of the subscription and another field called extra data. Is it enough that I change the date in the end date field or do I have to use extra data or do I have to follow another method? Thanks Francesco") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 9 months ago, by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") [Last Post](/forum/58-hikasubscription/909035-how-to-extend-the-subscription-expiration-date#365281 "Thank you Best regards Francesco") 1 year 9 months ago by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") | Replies:2 Views:1462 | [Last Post](/forum/58-hikasubscription/909035-how-to-extend-the-subscription-expiration-date#365281 "Thank you Best regards Francesco") by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") 1 year 9 months ago | | [](/forum/58-hikasubscription/909021-membership-website-for-association) | [Membership website for association ?](/forum/58-hikasubscription/909021-membership-website-for-association "Is it possible to create a membership site like this one (scroll down): hog-cph.dk/bliv-medlem/") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 9 months ago, by [rbuelund](/forum/user/65065-rbuelund "View rbuelund's Profile") [Last Post](/forum/58-hikasubscription/909021-membership-website-for-association#365216 "Hello, It looks like a product listing for what I can see. Afterwards, it depends what you want to display, etc. But HikaShop is pretty flexible with such kind of customization. Regards,") 1 year 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1461 | [Last Post](/forum/58-hikasubscription/909021-membership-website-for-association#365216 "Hello, It looks like a product listing for what I can see. Afterwards, it depends what you want to display, etc. But HikaShop is pretty flexible with such kind of customization. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 9 months ago | | [](/forum/58-hikasubscription/909006-subscription-triggers) | [Subscription Triggers](/forum/58-hikasubscription/909006-subscription-triggers "Hi, We've been using Hikashop/Serial for many years now, and finally started to look at subscriptions. We have an existing, custom, plugin which communicates with a 3rd party system when an order is generated via the trigger. This works well. Now, we'd also like to pass some subscription info to the 3rd party system when a subscription is (a) created and also (b) renewed (which will be done automatically via the Paypal recurring payment plugin). I have a plan created and assigned to a product using "Creation then Renewal". Within the trigger, I took a look at the object returned by function but this doesn't appear to include any of the associated order's subscription data. Is there a mechanism to obtain the subscription data (e.g. subscription Id, valid from/to datetime) from within the trigger or perhaps a different trigger specifically for subscriptions? I saw but I suspect this is for a different use case? If such a thing is possible, is it the same mechanism for both initial subscription creation AND automatic renewal (using "Creation then Renewal")? Many thanks, Oliver") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 10 months ago, by [ohall](/forum/user/16115-ohall "View ohall's Profile") [Last Post](/forum/58-hikasubscription/909006-subscription-triggers#365138 "Hello, You can load the "order_subscription" data ; manually, with a SQL query or by using the helpers (class subscription, function get ; under $subscription->orders). There you will get the order_id and the order_product_id related to the specific subscription. Thanks to the order_id and order_product_id, you will be able to get the order custom fields and the item custom fields. Regards,") 1 year 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:1498 | [Last Post](/forum/58-hikasubscription/909006-subscription-triggers#365138 "Hello, You can load the "order_subscription" data ; manually, with a SQL query or by using the helpers (class subscription, function get ; under $subscription->orders). There you will get the order_id and the order_product_id related to the specific subscription. Thanks to the order_id and order_product_id, you will be able to get the order custom fields and the item custom fields. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 10 months ago | | [](/forum/58-hikasubscription/908997-e-mail-template) | [E-mail template](/forum/58-hikasubscription/908997-e-mail-template "-- url of the page with the problem -- : www.scramble.nl -- HikaShop version -- : 5.1.2 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 5.2.2 -- PHP version -- : 8.1 -- Browser(s) name and version -- : Edge 131.0.2903.112 Within Hika Subscription I configured the email reminder setting. In the list of email templates the template is activated and I also already did some overrides. Works fine. But I noticed one thing though. In the email subject of order emails I can see the subject field is filled out. With Subscription expiration noticed this isn't the case. So I'm wondering will this work? Does something needs to be filled out or is this just behavior as designed?") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 10 months ago, by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") [Last Post](/forum/58-hikasubscription/908997-e-mail-template#365078 "Hello, You can enter a subject for the expiration notice email. If the subject is empty, it will be automatically use the translation "SUBSCRIPTION_EXPIRATION_NOTICE_SUBJECT" as the subject of the email (you can see how the override is made in the preload part of the email). We could change the behavior and use the Joomla translation system on the expiration notice ; but since we did not have enough feedback on the possible parameters that we could use ; we prefer to let the subject empty and give the flexibility to override via the subject and the preload (for something more complex). Regards,") 1 year 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1687 | [Last Post](/forum/58-hikasubscription/908997-e-mail-template#365078 "Hello, You can enter a subject for the expiration notice email. If the subject is empty, it will be automatically use the translation "SUBSCRIPTION_EXPIRATION_NOTICE_SUBJECT" as the subject of the email (you can see how the override is made in the preload part of the email). We could change the behavior and use the Joomla translation system on the expiration notice ; but since we did not have enough feedback on the possible parameters that we could use ; we prefer to let the subject empty and give the flexibility to override via the subject and the preload (for something more complex). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 10 months ago | | [](/forum/58-hikasubscription/908842-hikaserial-two-months-for-free) | [Hikaserial two months for free](/forum/58-hikasubscription/908842-hikaserial-two-months-for-free "-- HikaShop version -- : 5.1.1 -- HikaSerial version -- : 5.0.0 -- Joomla version -- : 4.2.9 -- PHP version -- : 8.1.29 Hi, I use Hikaserial and Hikashop to manage monthly subscriptions in a plan that lasts 12 months. Can you suggest a way to show the first two months for free? The simplest I thought is to show two months outside of Hikashop and Hikaserial and then put a call to action at the end to sign up for the remaining 10 months. Obviously in this case I would only do a 10-month plan. However, I would ask you if there is a way for users to subscribe, without paying anything in the beginning for two months and then automatically starting after 2 months the withdrawal from their account in the third month, unless they block the subscription before. For recurring payments I use PayPal. Thank you Francesco") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 11 months ago, by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") [Last Post](/forum/58-hikasubscription/908842-hikaserial-two-months-for-free#364972 "Thank you Best regards Francesco") 1 year 10 months ago by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") | Replies:2 Views:1587 | [Last Post](/forum/58-hikasubscription/908842-hikaserial-two-months-for-free#364972 "Thank you Best regards Francesco") by [studiocurci](/forum/user/67327-studiocurci "View studiocurci's Profile") 1 year 10 months ago | | [](/forum/58-hikasubscription/908914-subscription-renewal-or-creation) | [Subscription: Renewal or Creation](/forum/58-hikasubscription/908914-subscription-renewal-or-creation "-- url of the page with the problem -- : www.scramble.nl -- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.2.1 -- PHP version -- : 8.1 -- Browser(s) name and version -- : Edge 130.0.2849.80 I'm on the last straws of configuring Hikashop. One remaining question here. We sell subscriptions. The documentation teels me the 4 different modi. I already figured out that we need to use Renewal or Creation as a type. I have a subscription product which when bought results in a 1-year subscription. Great. But then the renewal? Do I have to create a seperate product in the webshop for the renewal (with a product type 'Renewal') to make this work? Or is the single product with buying the subscription enough and if so, how can I make it to work? Now with every buy I create a new subscription instead of prolonging the existing one.") Category: [HikaSubscription](/forum/58-hikasubscription) Topic started 1 year 11 months ago, by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile") [Last Post](/forum/58-hikasubscription/908914-subscription-renewal-or-creation#364780 "Hello, Yes, the renewal is available only if the subscription is in the valide period. The action is available from the subscription listing and the subscription details. Regards,") 1 year 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:1561 | [Last Post](/forum/58-hikasubscription/908914-subscription-renewal-or-creation#364780 "Hello, Yes, the renewal is available only if the subscription is in the valide period. The action is available from the subscription listing and the subscription details. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 11 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.076 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)