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#   Subscription status not changing after end date.

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2 months 2 weeks ago [\#373121](#373121) by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile")  *[Subscription status not changing after end date.](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373121 "-- HikaShop version -- : 6.5.2 -- HikaSerial version -- : 6.1.1 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Edge151.0.4129.93 -- Error-message(debug-mod must be tuned on) -- : None  The title says it all. Our subscriptions don't end after their end date. Including a screen shot. No changes in the configuration since setup 2 years ago. Was notified only recently, but apparently happening since about 2 months.")* was created by *[Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile")*

-- HikaShop version -- : 6.5.2
-- HikaSerial version -- : 6.1.1
-- Joomla version -- : 5.4.6
-- PHP version -- : 8.2
-- Browser(s) name and version -- : Edge151.0.4129.93
-- Error-message(debug-mod must be tuned on) -- : None

The title says it all. Our subscriptions don't end after their end date. Including a screen shot. No changes in the configuration since setup 2 years ago. Was notified only recently, but apparently happening since about 2 months.

- [ ![Hika.png](/forum/attachment/63391) ](/forum/attachment/63391 "Hika.png") [ ](/forum/attachment/63391?download=1 "Hika.png")

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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2 months 2 weeks ago [\#373124](#373124) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Subscription status not changing after end date.](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373124 "-- HikaShop version -- : 6.5.2 -- HikaSerial version -- : 6.1.1 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Edge151.0.4129.93 -- Error-message(debug-mod must be tuned on) -- : None  The title says it all. Our subscriptions don't end after their end date. Including a screen shot. No changes in the configuration since setup 2 years ago. Was notified only recently, but apparently happening since about 2 months.")*

Hello,

Can you please verify that the "cron task" is correctly executed in your website?
[ www.hikashop.com/support/documentation/1...ashop-cron-task.html](https://www.hikashop.com/support/documentation/19-documentation/hikashop/installation-configuration/55-hikashop-cron-task.html)

HikaSubscription needs to the cron to perform automatic action, such as the expiration of the subscriptions.
But there are some "fallbacks", like the checks of user subscription when a user login.

Regards

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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- **[Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile")**
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2 months 2 weeks ago [\#373129](#373129) by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile")  Replied by *[Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile")* on topic *[Subscription status not changing after end date.](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373129 "-- HikaShop version -- : 6.5.2 -- HikaSerial version -- : 6.1.1 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Edge151.0.4129.93 -- Error-message(debug-mod must be tuned on) -- : None  The title says it all. Our subscriptions don't end after their end date. Including a screen shot. No changes in the configuration since setup 2 years ago. Was notified only recently, but apparently happening since about 2 months.")*

Jerome,

Could have thought of that. This is the case. I also know what is causing this. We activated Cloudflare in June. Do you guys have any info on how to configure Cloudflare to resolve this?

Greets,

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2 months 2 weeks ago [\#373130](#373130) by [Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile")  Replied by *[Scramble ITS](/forum/user/82717-scramble-its "View Scramble ITS's Profile")* on topic *[Subscription status not changing after end date.](/forum/58-hikasubscription/910769-subscription-status-not-changing-after-end-date#373130 "-- HikaShop version -- : 6.5.2 -- HikaSerial version -- : 6.1.1 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Edge151.0.4129.93 -- Error-message(debug-mod must be tuned on) -- : None  The title says it all. Our subscriptions don't end after their end date. Including a screen shot. No changes in the configuration since setup 2 years ago. Was notified only recently, but apparently happening since about 2 months.")*

No need for intervention. Found out myself. Cron back up-and-running.

Greets,

The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile")

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