[Skip to main content](#vessel-content) You can talk here in German about HikaShop. Please understand that we do not speak German at HikaShop and we can't offer support in German. # Keine Umlaute nach Update auf Hika 1.5.8 ## - **[CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile")** - [![CarlosC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6899-carlosc "View CarlosC's Profile") Topic Author - [ Offline](/forum/user/6899-carlosc) Less More - Posts: 23 - Thank you received: 0 - - 14 years 5 months ago [\#52550](#52550) by [CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile") *[Keine Umlaute nach Update auf Hika 1.5.8](/forum/7-german/52550-keine-umlaute-nach-update-auf-hika-1-5-8#52550 "Hallo Supportteam, today I have made an update to version 1.5.8 of the hikashop. since the update there are no (Umlaute, ä,ü,ö,ß) on my page. In Joomla there is everything ok! What happend or what I am doing wrong. Please help! Best regards Carlos")* was created by *[CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile")* Hallo Supportteam, today I have made an update to version 1.5.8 of the hikashop. since the update there are no (Umlaute, ä,ü,ö,ß) on my page. In Joomla there is everything ok! What happend or what I am doing wrong. Please help! Best regards Carlos Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzctZ2VybWFuLzUyNTUwLWtlaW5lLXVtbGF1dGUtbmFjaC11cGRhdGUtYXVmLWhpa2EtMS01LTg/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 14 years 5 months ago [\#52576](#52576) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Keine Umlaute nach Update auf Hika 1.5.8](/forum/7-german/52550-keine-umlaute-nach-update-auf-hika-1-5-8#52576 "Hallo Supportteam, today I have made an update to version 1.5.8 of the hikashop. since the update there are no (Umlaute, ä,ü,ö,ß) on my page. In Joomla there is everything ok! What happend or what I am doing wrong. Please help! Best regards Carlos")* I don't know. Please give a link to the page where you have the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzctZ2VybWFuLzUyNTUwLWtlaW5lLXVtbGF1dGUtbmFjaC11cGRhdGUtYXVmLWhpa2EtMS01LTg/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile")** - [![CarlosC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6899-carlosc "View CarlosC's Profile") Topic Author - [ Offline](/forum/user/6899-carlosc) Less More - Posts: 23 - Thank you received: 0 - - 14 years 5 months ago [\#52657](#52657) by [CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile") Replied by *[CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile")* on topic *[Re: Keine Umlaute nach Update auf Hika 1.5.8](/forum/7-german/52550-keine-umlaute-nach-update-auf-hika-1-5-8#52657 "Hallo Supportteam, today I have made an update to version 1.5.8 of the hikashop. since the update there are no (Umlaute, ä,ü,ö,ß) on my page. In Joomla there is everything ok! What happend or what I am doing wrong. Please help! Best regards Carlos")* Thank you for the fast response, but I am so sorry, it is still a beta web and it is local. Is there anything else on information I can give you so that you a able to locate the problem? best regards Carlos Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzctZ2VybWFuLzUyNTUwLWtlaW5lLXVtbGF1dGUtbmFjaC11cGRhdGUtYXVmLWhpa2EtMS01LTg/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 14 years 5 months ago [\#52746](#52746) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Keine Umlaute nach Update auf Hika 1.5.8](/forum/7-german/52550-keine-umlaute-nach-update-auf-hika-1-5-8#52746 "Hallo Supportteam, today I have made an update to version 1.5.8 of the hikashop. since the update there are no (Umlaute, ä,ü,ö,ß) on my page. In Joomla there is everything ok! What happend or what I am doing wrong. Please help! Best regards Carlos")* It's hard to say anything without looking at the HTML code of the page, the HTTP headers sent by your server, etc... Encoding issues depends on your webserver, your browser and sometimes the way joomla is configured/some files are saved. That's why being able to look at the website directly is necessary. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzctZ2VybWFuLzUyNTUwLWtlaW5lLXVtbGF1dGUtbmFjaC11cGRhdGUtYXVmLWhpa2EtMS01LTg/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile")** - [![CarlosC's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6899-carlosc "View CarlosC's Profile") Topic Author - [ Offline](/forum/user/6899-carlosc) Less More - Posts: 23 - Thank you received: 0 - - 14 years 5 months ago [\#52812](#52812) by [CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile") Replied by *[CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile")* on topic *[Re: Keine Umlaute nach Update auf Hika 1.5.8](/forum/7-german/52550-keine-umlaute-nach-update-auf-hika-1-5-8#52812 "Hallo Supportteam, today I have made an update to version 1.5.8 of the hikashop. since the update there are no (Umlaute, ä,ü,ö,ß) on my page. In Joomla there is everything ok! What happend or what I am doing wrong. Please help! Best regards Carlos")* Dear nicolas, thank you for your help, I have found the problem guiding notepad++. The Problem was that the de-DE.com_hikashop.ini was not saved as utf8 file. It was saved as "UTF8 without BOM". After converting the file with notepad++ to utf8 and saving, everything is best. The same is with the other hikashop ini´s de-DE.com_hikashop.sys.ini and de-DE.com_hikashop.ini in the administrator path. Best regards CarlosC Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzctZ2VybWFuLzUyNTUwLWtlaW5lLXVtbGF1dGUtbmFjaC11cGRhdGUtYXVmLWhpa2EtMS01LTg/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 14 years 5 months ago [\#52881](#52881) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Keine Umlaute nach Update auf Hika 1.5.8](/forum/7-german/52550-keine-umlaute-nach-update-auf-hika-1-5-8#52881 "Hallo Supportteam, today I have made an update to version 1.5.8 of the hikashop. since the update there are no (Umlaute, ä,ü,ö,ß) on my page. In Joomla there is everything ok! What happend or what I am doing wrong. Please help! Best regards Carlos")* Thank you for your feedback. "UTF8 without BOM" is the recommended encoding format for joomla translation files so even if that fixes the problem for you, that's not really the problem you're having. There must be something else on your website which doesn't define properly the encoding, like your template maybe. Anyway, it's working for you so that's great. The following user(s) said Thank You: [CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzctZ2VybWFuLzUyNTUwLWtlaW5lLXVtbGF1dGUtbmFjaC11cGRhdGUtYXVmLWhpa2EtMS01LTg/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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