white screen on checkout

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9 years 10 months ago #62363

Hi,

I have a serious issue I hope you can help me through. I was very close to being ready to go live and now I can't get the check out process to work.

I found a thread where you explained how to remove the link on products in the cart. It involved removing the link in a view. I did it and it did not work. Then only to realize that I didn't have the hikashop component files backed up on my machine.

So I began trying to replace the view files from the expanded install files which didn't work. So I read that I could safely reinstall hikashop. After reinstalling now the cart does not work when you proceed to checkout, I get only a blank screen.

This site needs to go live tomorrow and is dead in the water right now. I'm perplexed. Can you please take a look and help me through this? The site is at

www.cerenergyinstitute.com/index.php

I can send you a login. Please let me know if I can send you this.

Thank you.

Last edit: 9 years 10 months ago by dibaggio. Reason: forgot to add the url

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9 years 10 months ago #62385

Hi dibaggio,

I just tried your website and the checkout seems to be working well. No blank page.

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