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Affiliate partner customers aren't detected as such!
7 years 10 months ago #300830
by besar
Affiliate partner customers aren't detected as such! was created by besar
-- Joomla version -- : 3.8.3
-- PHP version -- : 5.8.35
We have an affiliate partner. We have his link identified by ?partner_id=xxx as incoming list. During checkout, the shop looses the partner_id and process goes as usual just like an ordinary customer and the shop doesn't list them under partners orders.
Also, we added a coupon so the partners customers can add during checkout but there is no way on forcing them to use or usually they forget since the coupon doesn't contain any benefit (its partners decision). If we use 'force coupon on checkout', it loads for every customer and that is not a solution.
How can we solve this problem?!
(The hikashop version is 3.2.2)
-- PHP version -- : 5.8.35
We have an affiliate partner. We have his link identified by ?partner_id=xxx as incoming list. During checkout, the shop looses the partner_id and process goes as usual just like an ordinary customer and the shop doesn't list them under partners orders.
Also, we added a coupon so the partners customers can add during checkout but there is no way on forcing them to use or usually they forget since the coupon doesn't contain any benefit (its partners decision). If we use 'force coupon on checkout', it loads for every customer and that is not a solution.
How can we solve this problem?!
(The hikashop version is 3.2.2)
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7 years 10 months ago #300840
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Affiliate partner customers aren't detected as such!
Hello,
I can see an entry in our change log for HikaShop 3.4.0 :
Please update HikaShop to get the fix.
Regards,
I can see an entry in our change log for HikaShop 3.4.0 :
www.hikashop.com/support/documentation/5...ashop-changelog.htmlThe affiliate fees were not taken into account properly since HikaShop 3.2.0.
Please update HikaShop to get the fix.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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