The Carousel Switch buttons do not work

  • Posts: 20
  • Thank you received: 0
  • Hikashop Business
7 months 14 hours ago #355455

-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.1
-- Browser(s) name and version -- : all

After the latest hikashop update, the Carousel Switch buttons do not work when the content is categories.


Also, when the page loads only one slide appears, it does not show the three that are configured. Refreshing the browser does not update the view, I have to navigate within the website and return for it to load.




Note,
I did the update on a local backup site,

Thanks for your help.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 4519
  • Thank you received: 612
  • MODERATOR
7 months 6 hours ago #355472

Hello,

We added patches specifically around the Carousel, can you update to see if that solves your problem?
Other you can try is to process a test with a default template in order to see if that change something to your issue?
If nothing, I'm afraid that we will need to see the issue directly in your website.

Awaiting returns from you to progress.
Regards

Please Log in or Create an account to join the conversation.

  • Posts: 20
  • Thank you received: 0
  • Hikashop Business
6 months 4 weeks ago #355501

Hello Philip, thank you for your response, I installed hikashop again and tested it in the Cassiopeia joomla template and the same problem continues.
I haven't uploaded the update to the online site yet.

Please Log in or Create an account to join the conversation.

  • Posts: 20
  • Thank you received: 0
  • Hikashop Business
6 months 4 weeks ago #355510

Hello Philip, The website is now online, you can check it,

thank you

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
6 months 4 weeks ago #355530

Hi,

Thanks. I was able to investigate the issue and I've added a patch which should fix the problem.
Download again the install package of HikaShop on our website and install it on yours to get the patch.

Please Log in or Create an account to join the conversation.

  • Posts: 20
  • Thank you received: 0
  • Hikashop Business
6 months 4 weeks ago #355532

It worked, thank you very much!

Please Log in or Create an account to join the conversation.

Time to create page: 0.083 seconds
Powered by Kunena Forum