[Skip to main content](#vessel-content) # Cannot empty checkout ## - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 4 months ago [\#162500](#162500) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#162500 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* Hi, We made some fixes which should solve this issue, this will be available in the next package. Thanks to contact us via the contact form and give us your order number, this way we will send you a preview package of the next release. [ hikashop.com/support/contact-us.html](https://hikashop.com/support/contact-us.html) The following user(s) said Thank You: [cbadmin](/forum/user/15476-cbadmin "View cbadmin's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wideservices](/forum/user/29752-wideservices "View wideservices's Profile")** - [![wideservices's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29752-wideservices "View wideservices's Profile") - [ Offline](/forum/user/29752-wideservices) Less More - Posts: 95 - Thank you received: 1 - - 12 years 3 months ago [\#162630](#162630) by [wideservices](/forum/user/29752-wideservices "View wideservices's Profile") Replied by *[wideservices](/forum/user/29752-wideservices "View wideservices's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#162630 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* Hi, Thanks for the reply. I submitted the form, I hope you have received it, because at the beginning an error occured while I was trying to send it. Thanks you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[erickb](/forum/user/4069-erickb "View erickb's Profile")** - [![erickb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4069-erickb "View erickb's Profile") - [ Offline](/forum/user/4069-erickb) Less More - Posts: 2697 - Thank you received: 74 - - 12 years 3 months ago [\#162631](#162631) by [erickb](/forum/user/4069-erickb "View erickb's Profile") Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#162631 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* for me it works, the problem seems solved Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cbadmin](/forum/user/15476-cbadmin "View cbadmin's Profile")** - [![cbadmin's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15476-cbadmin "View cbadmin's Profile") - [ Offline](/forum/user/15476-cbadmin) Less More - Posts: 68 - Thank you received: 6 - - 12 years 3 months ago [\#162731](#162731) by [cbadmin](/forum/user/15476-cbadmin "View cbadmin's Profile") Replied by *[cbadmin](/forum/user/15476-cbadmin "View cbadmin's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#162731 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* for me too it seems to work! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[wideservices](/forum/user/29752-wideservices "View wideservices's Profile")** - [![wideservices's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29752-wideservices "View wideservices's Profile") - [ Offline](/forum/user/29752-wideservices) Less More - Posts: 95 - Thank you received: 1 - - 12 years 3 months ago [\#162750](#162750) by [wideservices](/forum/user/29752-wideservices "View wideservices's Profile") Replied by *[wideservices](/forum/user/29752-wideservices "View wideservices's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#162750 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* Hi, It seems it works for us also! Great! Thank you Hikashop Team! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[erickb](/forum/user/4069-erickb "View erickb's Profile")** - [![erickb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4069-erickb "View erickb's Profile") - [ Offline](/forum/user/4069-erickb) Less More - Posts: 2697 - Thank you received: 74 - - 12 years 3 months ago [\#163289](#163289) by [erickb](/forum/user/4069-erickb "View erickb's Profile") Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#163289 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* There is a new bug with that version 2.3.2 I am getting a blank page on payment_end Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 3 months ago [\#163296](#163296) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#163296 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* @erickb Duplicate thread : [ www.hikashop.com/forum/5-support-en-fran...sur-payment-end.html](http://www.hikashop.com/forum/5-support-en-francais-french-support-/869563-version-2-3-2-bug-blank-sur-payment-end.html) --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[erickb](/forum/user/4069-erickb "View erickb's Profile")** - [![erickb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4069-erickb "View erickb's Profile") - [ Offline](/forum/user/4069-erickb) Less More - Posts: 2697 - Thank you received: 74 - - 12 years 3 months ago [\#163359](#163359) by [erickb](/forum/user/4069-erickb "View erickb's Profile") Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[Cannot empty checkout](/forum/27-checkout/868584-cannot-empty-checkout?start=40#163359 "-- url of the page with the problem -- : demo.battleva.co.uk/cubicle -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.3 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, I have a real problem, if you add items to the cart it seems to work ok, but if you leave them there the cart never empties and when you then try to manually remove products you get the message cart empty. If however I add a new product to the cart I can them remove the old stuff Joomla cache is not switched on and I have tried clearing my browser cache Please help. Thanks Tony")* > Jerome wrote: @erickb > Duplicate thread : [ www.hikashop.com/forum/5-support-en-fran...sur-payment-end.html](http://www.hikashop.com/forum/5-support-en-francais-french-support-/869563-version-2-3-2-bug-blank-sur-payment-end.html) Fatal error: Call to undefined method hikashopPaymentClass::checkPaymentOptions() in /components/com_hikashop/controllers/checkout.php on line 1601 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg2ODU4NC1jYW5ub3QtZW1wdHktY2hlY2tvdXQ/c3RhcnQ9NDAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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