[Skip to main content](#vessel-content) # Bugs with Internet Explorer 11 ## - **[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")** - [![CMS-Buttler's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5647.jpg)](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Topic Author - [ Offline](/forum/user/5647-cms-buttler) Less More - Posts: 203 - Thank you received: 0 - - - - [](http://www.cms-buttler.de) - 12 years 1 week ago [\#176632](#176632) by [CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#176632 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* was created by *[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")* -- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 1 week ago [\#176644](#176644) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#176644 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* Hi, Please try to change the value for the option "Ajax add to cart" in HikaShop configuration that can potentially solve the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")** - [![CMS-Buttler's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5647.jpg)](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Topic Author - [ Offline](/forum/user/5647-cms-buttler) Less More - Posts: 203 - Thank you received: 0 - - - - [](http://www.cms-buttler.de) - 12 years 6 days ago [\#176884](#176884) by [CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Replied by *[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#176884 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* im alreadymusing this option In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? so the problems still persists Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")** - [![CMS-Buttler's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5647.jpg)](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Topic Author - [ Offline](/forum/user/5647-cms-buttler) Less More - Posts: 203 - Thank you received: 0 - - - - [](http://www.cms-buttler.de) - 12 years 5 days ago [\#177021](#177021) by [CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Replied by *[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177021 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* Any idea? it is getting urgent. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 2 days ago [\#177342](#177342) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177342 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* Hello, Did you do some modifications to remove the "Use the same address as for billing" checkbox of the "Address" step of your checkout workflow ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")** - [![CMS-Buttler's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5647.jpg)](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Topic Author - [ Offline](/forum/user/5647-cms-buttler) Less More - Posts: 203 - Thank you received: 0 - - - - [](http://www.cms-buttler.de) - 12 years 2 days ago [\#177384](#177384) by [CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Replied by *[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177384 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* No Why? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 2 days ago [\#177414](#177414) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177414 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* Hi, What is a "scrolllist" ? Sincerely, I do not understand your message or your question. > Deleting a product in the cart, leaves me unable to add this produkt again. This issue has already been treated in this forum ; it is related to the browser cache (so to some cache) and we made some fixes for that in HikaShop 2.3.4 Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")** - [![CMS-Buttler's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5647.jpg)](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Topic Author - [ Offline](/forum/user/5647-cms-buttler) Less More - Posts: 203 - Thank you received: 0 - - - - [](http://www.cms-buttler.de) - 12 years 1 day ago [\#177495](#177495) by [CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Replied by *[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177495 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* [ www.dropbox.com/s/jo2tcipwyigqm03/Screen...%2012.55.37.png?dl=0](https://www.dropbox.com/s/jo2tcipwyigqm03/Screenshot%202014-10-30%2012.55.37.png?dl=0) after editing the adress and eccepting the changes [ www.dropbox.com/s/7fwryp3tfy84r4c/Screen...%2012.56.42.png?dl=0](https://www.dropbox.com/s/7fwryp3tfy84r4c/Screenshot%202014-10-30%2012.56.42.png?dl=0) the scrolllist or dropdown or whatever it is called is gone thx andreas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 17 hours ago [\#177689](#177689) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177689 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* Hi, Internet Explorer (11 and the other too) is very sensible to HTML errors. If you got a page with HTML errors and you try to change dynamically some content using javascript, it can delete an entire "invalid" zone. We see such problem with the product variants, when you change a variant HikaShop replace some elements in the page and if there are some HTML errors, the product image are removed (for example). In your case, you got some strange HTML in your page Code: </><!-- EO PRODUCT IMG --> </><!-- PRODUCT NAME --> <span class="hikashop_product_name"> <a href="https://www.holz-schnapper.de/index.php/produkt/teelichthalter-herz"> Teelichthalter Herz </a> </span> </><!-- EO PRODUCT NAME --> I don't know why you got some "</>" but I don't think that IE appreciate it (and Firefox marked it as invalid). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")** - [![CMS-Buttler's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5647.jpg)](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Topic Author - [ Offline](/forum/user/5647-cms-buttler) Less More - Posts: 203 - Thank you received: 0 - - - - [](http://www.cms-buttler.de) - 12 years 15 minutes ago [\#177749](#177749) by [CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile") Replied by *[CMS-Buttler](/forum/user/5647-cms-buttler "View CMS-Buttler's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177749 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* Okay but that comes from the Hikashop doesnt it? thx andreas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#177751](#177751) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Bugs with Internet Explorer 11](/forum/27-checkout/872527-bugs-with-internet-explorer-11#177751 "-- HikaShop version -- : HikaShop Business 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.30 -- Browser(s) name and version -- : Internet Explorer 11 Hello team, i have found some bugs by using IE 11. In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears. Any idea why? Deleting a product in the cart, leaves me unable to add this produkt again. After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button. How to fix this? thx Andreas")* Hi, The "</>" ? Not at all ; sorry. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg3MjUyNy1idWdzLXdpdGgtaW50ZXJuZXQtZXhwbG9yZXItMTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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