[Skip to main content](#vessel-content) # Thank you page ## - **[Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile")** - [![Mark Saiger's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40872-mark-saiger "View Mark Saiger's Profile") Topic Author - [ Offline](/forum/user/40872-mark-saiger) Less More - Posts: 11 - Thank you received: 0 - - 10 years 4 months ago [\#244392](#244392) by [Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile") *[Thank you page](/forum/27-checkout/885342-thank-you-page#244392 "Hello, After spending 2 days looking at the thank_page forum questions, I am still seeking an answer. I am using only the Virtual Merchant payment plugin. Everything works but not thank you. When a user clicks finish, I would like to send them to an article.. /thank-you . With order details. I have read everything about the after_end and return_url and this does not work. It breaks the payment /shipping plugins... Again, when a user clicks "Finish", I would like to send them to an article.. /thank-you . With order details. Thanks you for your time, we purchased Hikashop Business.")* was created by *[Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile")* Hello, After spending 2 days looking at the thank_page forum questions, I am still seeking an answer. I am using only the Virtual Merchant payment plugin. Everything works but not thank you. When a user clicks finish, I would like to send them to an article.. /thank-you . With order details. I have read everything about the after_end and return_url and this does not work. It breaks the payment /shipping plugins... Again, when a user clicks "Finish", I would like to send them to an article.. /thank-you . With order details. Thanks you for your time, we purchased Hikashop Business. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4NTM0Mi10aGFuay15b3UtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 10 years 4 months ago [\#244411](#244411) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Thank you page](/forum/27-checkout/885342-thank-you-page#244411 "Hello, After spending 2 days looking at the thank_page forum questions, I am still seeking an answer. I am using only the Virtual Merchant payment plugin. Everything works but not thank you. When a user clicks finish, I would like to send them to an article.. /thank-you . With order details. I have read everything about the after_end and return_url and this does not work. It breaks the payment /shipping plugins... Again, when a user clicks "Finish", I would like to send them to an article.. /thank-you . With order details. Thanks you for your time, we purchased Hikashop Business.")* Hi, There is no code to change. There is only one thing to do: Enter the URL of your thank you page in the "return URL" setting of your payment method. That way, after you click on finish, it will validate the payment, create the order, and then redirect to that URL automatically. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4NTM0Mi10aGFuay15b3UtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile")** - [![Mark Saiger's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40872-mark-saiger "View Mark Saiger's Profile") Topic Author - [ Offline](/forum/user/40872-mark-saiger) Less More - Posts: 11 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#244497](#244497) by [Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile") Replied by *[Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile")* on topic *[Thank you page](/forum/27-checkout/885342-thank-you-page#244497 "Hello, After spending 2 days looking at the thank_page forum questions, I am still seeking an answer. I am using only the Virtual Merchant payment plugin. Everything works but not thank you. When a user clicks finish, I would like to send them to an article.. /thank-you . With order details. I have read everything about the after_end and return_url and this does not work. It breaks the payment /shipping plugins... Again, when a user clicks "Finish", I would like to send them to an article.. /thank-you . With order details. Thanks you for your time, we purchased Hikashop Business.")* Hello, thank you for your response. I still have an issue, please see attached. After checkout, the system still directs to the "Thank you for your purchase" message. Not the url. Thank you Shall I give you admin to the site? - [ ![thank-you.jpg](/forum/attachment/32422) ](/forum/attachment/32422 "thank-you.jpg") [ ](/forum/attachment/32422?download=1 "thank-you.jpg") - [ ![cart.jpg](/forum/attachment/32423) ](/forum/attachment/32423 "cart.jpg") [ ](/forum/attachment/32423?download=1 "cart.jpg") Last edit: 10 years 4 months ago by [Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4NTM0Mi10aGFuay15b3UtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile")** - [![Mark Saiger's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40872-mark-saiger "View Mark Saiger's Profile") Topic Author - [ Offline](/forum/user/40872-mark-saiger) Less More - Posts: 11 - Thank you received: 0 - - 10 years 4 months ago - 10 years 4 months ago [\#244503](#244503) by [Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile") Replied by *[Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile")* on topic *[Thank you page](/forum/27-checkout/885342-thank-you-page#244503 "Hello, After spending 2 days looking at the thank_page forum questions, I am still seeking an answer. I am using only the Virtual Merchant payment plugin. Everything works but not thank you. When a user clicks finish, I would like to send them to an article.. /thank-you . With order details. I have read everything about the after_end and return_url and this does not work. It breaks the payment /shipping plugins... Again, when a user clicks "Finish", I would like to send them to an article.. /thank-you . With order details. Thanks you for your time, we purchased Hikashop Business.")* I sent the admin info through your contact form - [ ![not-want.jpg](/forum/attachment/32424) ](/forum/attachment/32424 "not-want.jpg") [ ](/forum/attachment/32424?download=1 "not-want.jpg") Last edit: 10 years 4 months ago by [Mark Saiger](/forum/user/40872-mark-saiger "View Mark Saiger's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4NTM0Mi10aGFuay15b3UtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 10 years 4 months ago [\#244500](#244500) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Thank you page](/forum/27-checkout/885342-thank-you-page#244500 "Hello, After spending 2 days looking at the thank_page forum questions, I am still seeking an answer. I am using only the Virtual Merchant payment plugin. Everything works but not thank you. When a user clicks finish, I would like to send them to an article.. /thank-you . With order details. I have read everything about the after_end and return_url and this does not work. It breaks the payment /shipping plugins... Again, when a user clicks "Finish", I would like to send them to an article.. /thank-you . With order details. Thanks you for your time, we purchased Hikashop Business.")* Hi, It's normal that it displays the standard thank you for your purchase page. However, on that page, if the return URL setting is filled, there is some javascript code to redirect to your return URL: [ take.ms/hhScP](http://take.ms/hhScP) If it doesn't do the redirect, then it probably means that you have a javascript error on that page which stops the browser from processing the javascript redirect to your return URL. So you'll have to look at the javascript console of your browser on that page. It should give you the error message corresponding to the problem leading to the issue. Most of the time, it's some kind of javascript conflict with your Joomla template. Try to switch to the default Joomla template and do a test checkout with it. It might actually work with it, confirming that there is some kind of conflict with the template you're using. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4NTM0Mi10aGFuay15b3UtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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