[Skip to main content](#vessel-content) # 500 Error on Stripe Checkout ## - **[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")** - [![TheBeacon's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30945-thebeacon "View TheBeacon's Profile") Topic Author - [ Offline](/forum/user/30945-thebeacon) Less More - Posts: 28 - Thank you received: 1 - - 10 years 3 weeks ago [\#251680](#251680) by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile") *[500 Error on Stripe Checkout](/forum/27-checkout/886777-500-error-on-stripe-checkout#251680 "-- url of the page with the problem -- : academygames.com -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Hi, I am getting a 500 Error on Stripe checkout after the user inputs their card and submits their order. This appears to have started after migrating to a new VPS. When looking in my logs, the error appears to be as follows: [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Any ideas on what may be causing this?")* was created by *[TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile")* -- url of the page with the problem -- : [ academygames.com](https://academygames.com) -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Hi, I am getting a 500 Error on Stripe checkout after the user inputs their card and submits their order. This appears to have started after migrating to a new VPS. When looking in my logs, the error appears to be as follows: [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Any ideas on what may be causing this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4Njc3Ny01MDAtZXJyb3Itb24tc3RyaXBlLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 10 years 3 weeks ago [\#251751](#251751) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[500 Error on Stripe Checkout](/forum/27-checkout/886777-500-error-on-stripe-checkout#251751 "-- url of the page with the problem -- : academygames.com -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Hi, I am getting a 500 Error on Stripe checkout after the user inputs their card and submits their order. This appears to have started after migrating to a new VPS. When looking in my logs, the error appears to be as follows: [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Any ideas on what may be causing this?")* Hi, That's the apache error log. Normally, you should have something like a fatal error in the php error log related to that 500 error. I don't see why Stripe would need to use some CGI-bin since it's only PHP code. So your error message in the apache error log might not be related to the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4Njc3Ny01MDAtZXJyb3Itb24tc3RyaXBlLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Perger](/forum/user/31797-perger "View Perger's Profile")** - [![Perger's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31797-perger "View Perger's Profile") - [ Offline](/forum/user/31797-perger) Less More - Posts: 12 - Thank you received: 0 - - 9 years 1 month ago [\#277983](#277983) by [Perger](/forum/user/31797-perger "View Perger's Profile") Replied by *[Perger](/forum/user/31797-perger "View Perger's Profile")* on topic *[500 Error on Stripe Checkout](/forum/27-checkout/886777-500-error-on-stripe-checkout#277983 "-- url of the page with the problem -- : academygames.com -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Hi, I am getting a 500 Error on Stripe checkout after the user inputs their card and submits their order. This appears to have started after migrating to a new VPS. When looking in my logs, the error appears to be as follows: [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Any ideas on what may be causing this?")* did anyone resolve this issue, i get this on processing [ ![errohickahop500.jpg](/forum/attachment/40210) ](/forum/attachment/40210 "...ickahop500.jpg") after adding credit cards information, I am using the plug in from [ github.com/HikaShop/hikashoppayment-stripe](https://github.com/HikaShop/hikashoppayment-stripe) please advice in a way to solve this. - [ ![errohickahop500.jpg](/forum/attachment/40210) ](/forum/attachment/40210 "...ickahop500.jpg") [ ](/forum/attachment/40210?download=1 "...ickahop500.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4Njc3Ny01MDAtZXJyb3Itb24tc3RyaXBlLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 1 month ago - 9 years 1 month ago [\#277985](#277985) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[500 Error on Stripe Checkout](/forum/27-checkout/886777-500-error-on-stripe-checkout#277985 "-- url of the page with the problem -- : academygames.com -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Hi, I am getting a 500 Error on Stripe checkout after the user inputs their card and submits their order. This appears to have started after migrating to a new VPS. When looking in my logs, the error appears to be as follows: [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Any ideas on what may be causing this?")* Hello, > That's the apache error log. > Normally, **you should have something like a fatal error** in the **php error log** related to that 500 error. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 9 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4Njc3Ny01MDAtZXJyb3Itb24tc3RyaXBlLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Perger](/forum/user/31797-perger "View Perger's Profile")** - [![Perger's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31797-perger "View Perger's Profile") - [ Offline](/forum/user/31797-perger) Less More - Posts: 12 - Thank you received: 0 - - 9 years 1 month ago [\#278274](#278274) by [Perger](/forum/user/31797-perger "View Perger's Profile") Replied by *[Perger](/forum/user/31797-perger "View Perger's Profile")* on topic *[500 Error on Stripe Checkout](/forum/27-checkout/886777-500-error-on-stripe-checkout#278274 "-- url of the page with the problem -- : academygames.com -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Hi, I am getting a 500 Error on Stripe checkout after the user inputs their card and submits their order. This appears to have started after migrating to a new VPS. When looking in my logs, the error appears to be as follows: [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Any ideas on what may be causing this?")* error message shows - PHP log [12-Sep-2017 14:53:09 America/New_York] Stripe Notice: Undefined property of Stripe\Customer instance: sources [12-Sep-2017 14:54:11 America/New_York] Stripe Notice: Undefined property of Stripe\Customer instance: sources the page is blank, no other error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4Njc3Ny01MDAtZXJyb3Itb24tc3RyaXBlLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 1 month ago [\#278275](#278275) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[500 Error on Stripe Checkout](/forum/27-checkout/886777-500-error-on-stripe-checkout#278275 "-- url of the page with the problem -- : academygames.com -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Hi, I am getting a 500 Error on Stripe checkout after the user inputs their card and submits their order. This appears to have started after migrating to a new VPS. When looking in my logs, the error appears to be as follows: [Thu Oct 06 03:58:26.866824 2016] [cgi:error] [pid 15628:tid 140544558708480] [client 64.37.231.173:35304] AH02812: attempt to invoke directory as script: /home/agames/public_html/cgi-bin/ Any ideas on what may be causing this?")* Hello, Unfortunately, these are just notices but it gives an indication of what could be the problem. Since the plugin is asking for the customer "sources" : [ github.com/HikaShop/hikashoppayment-stri...ripe/stripe.php#L197](https://github.com/HikaShop/hikashoppayment-stripe/blob/143350b57dd904fe835d8ae014399a865a4b80df/plg_hikashoppayment_stripe/stripe.php#L197) If the Stripe lib do not provide that information, the function which is called in the plugin will generate a fatal error (but since the code is in a "try/catch".. I don't know why that problem is not handle...). [ github.com/HikaShop/hikashoppayment-stri...tripeObject.php#L137](https://github.com/HikaShop/hikashoppayment-stripe/blob/master/plg_hikashoppayment_stripe/lib/Stripe/StripeObject.php#L137) But the real question is : Why does the customer do not have sources ? It would mean that the stripe customer which is asked to the plugin do not exist.. Thing which is not managed by the plugin. It asks for a stripe customer and it should get a working result.. Did you touch your Stripe customer in your interface ? Did you test the plugin with new Joomla accounts ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg4Njc3Ny01MDAtZXJyb3Itb24tc3RyaXBlLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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