[Skip to main content](#vessel-content) # Shipping method selection while checking out ## - **[twscott](/forum/user/43011-twscott "View twscott's Profile")** - [![twscott's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/43011-twscott "View twscott's Profile") Topic Author - [ Offline](/forum/user/43011-twscott) Less More - Posts: 252 - Thank you received: 1 - - - - 8 years 7 months ago [\#290570](#290570) by [twscott](/forum/user/43011-twscott "View twscott's Profile") *[Shipping method selection while checking out](/forum/27-checkout/894302-shipping-method-selection-while-checking-out#290570 "-- HikaShop version -- : 3.4 -- Joomla version -- : 3.6 Hi, In our site, each product has different shipping method. However, we found that while in the checkout page user may selected the shipping method as the user attempted to continue purchasing and returned to purchasing page. When user come back to checkout page, the shipping options may be changed. but the system remembered the one was choiced and that may cause trouble to our delivery. How shall we make the system forget the shipping method? Thank you for supporting us! best regards")* was created by *[twscott](/forum/user/43011-twscott "View twscott's Profile")* -- HikaShop version -- : 3.4 -- Joomla version -- : 3.6 Hi, In our site, each product has different shipping method. However, we found that while in the checkout page user may selected the shipping method as the user attempted to continue purchasing and returned to purchasing page. When user come back to checkout page, the shipping options may be changed. but the system remembered the one was choiced and that may cause trouble to our delivery. How shall we make the system forget the shipping method? Thank you for supporting us! best regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NDMwMi1zaGlwcGluZy1tZXRob2Qtc2VsZWN0aW9uLXdoaWxlLWNoZWNraW5nLW91dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 8 years 7 months ago [\#290590](#290590) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping method selection while checking out](/forum/27-checkout/894302-shipping-method-selection-while-checking-out#290590 "-- HikaShop version -- : 3.4 -- Joomla version -- : 3.6 Hi, In our site, each product has different shipping method. However, we found that while in the checkout page user may selected the shipping method as the user attempted to continue purchasing and returned to purchasing page. When user come back to checkout page, the shipping options may be changed. but the system remembered the one was choiced and that may cause trouble to our delivery. How shall we make the system forget the shipping method? Thank you for supporting us! best regards")* Hi, If you made different shipping methods for different products (using different warehouses) then each product will have its own shipping method(s) on the checkout and if you come to the checkout with new products the system will ask the user to select the shipping methods for the new warehouses (products). So I suppose that you must have configured your products/shipping methods differently but I don't know how. The following user(s) said Thank You: [twscott](/forum/user/43011-twscott "View twscott's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NDMwMi1zaGlwcGluZy1tZXRob2Qtc2VsZWN0aW9uLXdoaWxlLWNoZWNraW5nLW91dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.108 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)