[Skip to main content](#vessel-content) # Checkout - shopping as a guest - problem with recaptcha ## - **[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")** - [![brunensys's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57500-brunensys "View brunensys's Profile") Topic Author - [ Offline](/forum/user/57500-brunensys) Less More - Posts: 9 - Thank you received: 1 - - 7 years 6 months ago [\#305102](#305102) by [brunensys](/forum/user/57500-brunensys "View brunensys's Profile") *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305102 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* was created by *[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")* Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin [ ![Snimekobrazovky2019-03-26v8.33.29.png](/forum/attachment/46441) ](/forum/attachment/46441 "...26v8.33.29.png") - [ ![Snimekobrazovky2019-03-26v8.33.29.png](/forum/attachment/46441) ](/forum/attachment/46441 "...26v8.33.29.png") [ ](/forum/attachment/46441?download=1 "...26v8.33.29.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86281 - Thank you received: 14262 - - 7 years 6 months ago [\#305120](#305120) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305120 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi, Can you provide a link to the shop with precise instructions to reproduce the problem so that we can better understand the situation ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")** - [![brunensys's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57500-brunensys "View brunensys's Profile") Topic Author - [ Offline](/forum/user/57500-brunensys) Less More - Posts: 9 - Thank you received: 1 - - 7 years 6 months ago [\#305125](#305125) by [brunensys](/forum/user/57500-brunensys "View brunensys's Profile") Replied by *[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305125 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi Nicolas, sure I can. Test website is available This message contains confidential information To reproduce the issue please do the following steps: - add any goods into the basket - move to the checkout - move to the second step of the checkout called "přihlásit se" - choose first option called "nákup bez registrace" which means "shopping as a guest" - fill in email address and verify that you are not a robot - at the page where you should fill in billing address click on the button called "změnit informace" which serves for reverse email address change - at this moment is page broken because of the recaptcha If you need more instructions let me know. Martin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86281 - Thank you received: 14262 - - 7 years 6 months ago [\#305127](#305127) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305127 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi, I see what you mean now. Try removing the code: Code: if($ajax) return ' <div id="hika-recaptcha" class="hika-recaptcha"></div> <script type="text/javascript"> grecaptcha.render(\'hika-recaptcha\', {\'sitekey\':\''.$pubkey.'\', \'theme\':\''.$theme.'\'}); </script> '; of the file plugins/system/recaptcha2/recaptcha2.php and try again, that should help for that case. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")** - [![brunensys's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57500-brunensys "View brunensys's Profile") Topic Author - [ Offline](/forum/user/57500-brunensys) Less More - Posts: 9 - Thank you received: 1 - - 7 years 6 months ago [\#305134](#305134) by [brunensys](/forum/user/57500-brunensys "View brunensys's Profile") Replied by *[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305134 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi Nicolas, this solves just executing the rest of the javascript code but recaptcha is still missing so the user can not verify itself and move to the next step. Martin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86281 - Thank you received: 14262 - - 7 years 6 months ago [\#305144](#305144) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305144 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi, I see what is the problem. Also change the code: Code: return ' <script type="text/javascript" src="https://www.google.com/recaptcha/api.js?onload=onloadCallbackHKRecaptcha&render=explicit&hl='.$locale.'" async defer></script> <script type="text/javascript">var onloadCallbackHKRecaptcha = function() { window.hkCaptchaWidget = grecaptcha.render(\'hika-recaptcha\', '.$params.'); '.$js.'};</script> <div id="hika-recaptcha" class="hika-recaptcha"></div>'; to: Code: return ' <script type="text/javascript"> var onloadCallbackHKRecaptcha = function() { window.hkCaptchaWidget = grecaptcha.render(\'hika-recaptcha\', '.$params.'); '.$js.' }; var scriptTag = document.createElement(\'script\'); scriptTag.src = "https://www.google.com/recaptcha/api.js?onload=onloadCallbackHKRecaptcha&render=explicit&hl='.$locale.'"; scriptTag..defer = true; document.body.appendChild(scriptTag); </script> <div id="hika-recaptcha" class="hika-recaptcha"></div>'; in that same file and it should work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")** - [![brunensys's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57500-brunensys "View brunensys's Profile") Topic Author - [ Offline](/forum/user/57500-brunensys) Less More - Posts: 9 - Thank you received: 1 - - 7 years 6 months ago [\#305154](#305154) by [brunensys](/forum/user/57500-brunensys "View brunensys's Profile") Replied by *[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305154 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi Nicolas, I think you have a mistype in "scriptTag.defer = true;" - double dot. But even if I correct it, it does not work and recaptcha does not load at all because of: Error: Missing required parameters: sitekey Martin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86281 - Thank you received: 14262 - - 7 years 6 months ago [\#305157](#305157) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305157 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi, Sorry, I gave you the code for the next version of the recaptcha plugin which will support the "invisible" mode. In your version of the plugin, you need to replace: Code: '.$params.' by: Code: {\'sitekey\':\''.$pubkey.'\', \'theme\':\''.$theme.'\'} The following user(s) said Thank You: [brunensys](/forum/user/57500-brunensys "View brunensys's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")** - [![brunensys's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57500-brunensys "View brunensys's Profile") Topic Author - [ Offline](/forum/user/57500-brunensys) Less More - Posts: 9 - Thank you received: 1 - - 7 years 6 months ago [\#305208](#305208) by [brunensys](/forum/user/57500-brunensys "View brunensys's Profile") Replied by *[brunensys](/forum/user/57500-brunensys "View brunensys's Profile")* on topic *[Checkout - shopping as a guest - problem with recaptcha](/forum/27-checkout/897187-checkout-shopping-as-a-guest-problem-with-recaptcha#305208 "Hello, during the checkout when I am shopping as a guest user and I confirm email address the page with address information is displayed. At the top of the page is a button thanks to which I am able to change the email address I filled in before. But when I take this opportunity the previous swither should be displayed but there is a problem with recaptcha (recaptcha is not loaded) which cause that the rest of the javascript code is not executed (address page is still displayed). Thanks for your help, Martin")* Hi Nicolas, yes, it seems to be working now, thank you for your help. Martin The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0Lzg5NzE4Ny1jaGVja291dC1zaG9wcGluZy1hcy1hLWd1ZXN0LXByb2JsZW0td2l0aC1yZWNhcHRjaGE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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