Text version confirmation mail

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  • Hikashop Business
2 months 2 days ago #314039

Hey,

How can I test the output of the text version of the confirmation mail? How will hikashop determine if he will send the html or text version?

Best regards,
RG

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  • MODERATOR
2 months 1 day ago #314040

Hi,

In the email section of the HikaShop configuration, you have the setting "Multiple part" and in each email you have the setting "send HTML".
Supposing that you have the "send HTML" setting activated, the HTML version will always be sent.
If you have the multiple part option activated, the text version will also be sent together with the HTML version and email clients not supporting HTML will see the text version (almost all the email clients support HTML nowadays).
If you have the "send HTML" option deactivated, then only the text version will be sent.
To test the text version output of the email, you would have to turn off the "send HTML" option of the email and then do a real test of sending the email.

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