[Skip to main content](#vessel-content) # ReCaptcha at checkout issue ## - **[verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")** - [![verzevoul's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8351-verzevoul "View verzevoul's Profile") Topic Author - [ Offline](/forum/user/8351-verzevoul) Less More - Posts: 1195 - Thank you received: 13 - - 2 years 11 months ago [\#357318](#357318) by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") *[ReCaptcha at checkout issue](/forum/27-checkout/907407-recaptcha-at-checkout-issue#357318 "-- HikaShop version -- : 4.7.5 -- Joomla version -- : 3.10.12 Hello! The HikaShop ReCaptcha v2 plugin does not work properly, when you click the checkbox, the icon loads forever. Is this a Hikashop issue? Thank you")* was created by *[verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")* -- HikaShop version -- : 4.7.5 -- Joomla version -- : 3.10.12 Hello! The HikaShop ReCaptcha v2 plugin does not work properly, when you click the checkbox, the icon loads forever. Is this a Hikashop issue? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0LzkwNzQwNy1yZWNhcHRjaGEtYXQtY2hlY2tvdXQtaXNzdWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 2 years 11 months ago [\#357322](#357322) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[ReCaptcha at checkout issue](/forum/27-checkout/907407-recaptcha-at-checkout-issue#357322 "-- HikaShop version -- : 4.7.5 -- Joomla version -- : 3.10.12 Hello! The HikaShop ReCaptcha v2 plugin does not work properly, when you click the checkbox, the icon loads forever. Is this a Hikashop issue? Thank you")* Hi, No. It's an incompatibility between Recaptcha's new javascript and Mootools: [ www.hikashop.com/forum/install-update/90...mootools/357039.html](https://www.hikashop.com/forum/install-update/907356-recaptcha-v2-not-working-with-mootools-hikashop-module-using-mootools/357039.html) The following user(s) said Thank You: [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0LzkwNzQwNy1yZWNhcHRjaGEtYXQtY2hlY2tvdXQtaXNzdWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")** - [![verzevoul's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8351-verzevoul "View verzevoul's Profile") Topic Author - [ Offline](/forum/user/8351-verzevoul) Less More - Posts: 1195 - Thank you received: 13 - - 2 years 11 months ago [\#357347](#357347) by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") Replied by *[verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")* on topic *[ReCaptcha at checkout issue](/forum/27-checkout/907407-recaptcha-at-checkout-issue#357347 "-- HikaShop version -- : 4.7.5 -- Joomla version -- : 3.10.12 Hello! The HikaShop ReCaptcha v2 plugin does not work properly, when you click the checkbox, the icon loads forever. Is this a Hikashop issue? Thank you")* Hi, But i don't have the Mootools plugin installed at all on the website. Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0LzkwNzQwNy1yZWNhcHRjaGEtYXQtY2hlY2tvdXQtaXNzdWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 2 years 11 months ago [\#357351](#357351) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[ReCaptcha at checkout issue](/forum/27-checkout/907407-recaptcha-at-checkout-issue#357351 "-- HikaShop version -- : 4.7.5 -- Joomla version -- : 3.10.12 Hello! The HikaShop ReCaptcha v2 plugin does not work properly, when you click the checkbox, the icon loads forever. Is this a Hikashop issue? Thank you")* Hi, Mootools is automatically loaded by Joomla 3 on every page. In order to not have Mootools on your pages, you need to install a plugin called "Mootools Enabler/Disabler", as explained on the other thread. The following user(s) said Thank You: [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2NoZWNrb3V0LzkwNzQwNy1yZWNhcHRjaGEtYXQtY2hlY2tvdXQtaXNzdWU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.049 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)