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#  [Checkout](/forum/27-checkout "View Category 'Checkout'")  4922 topics

| Everything about the checkout process in Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/27-checkout/909820-checkout-as-guest-while-having-an-account) | [Checkout as guest while having an account.](/forum/27-checkout/909820-checkout-as-guest-while-having-an-account "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3.x -- Browser(s) name and version -- : safari latest  My client is having issues where users who registered before but now want to order as guest are unable to do so. Why is this restricted and how do i make sure this is possible?")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 days ago, by [tlweb](/forum/user/81165-tlweb "View tlweb's Profile")       [Last Post](/forum/27-checkout/909820-checkout-as-guest-while-having-an-account#369246 "I agree with tlweb here. We are currently preparing an online store where it will be possible to register and buy as a guest at the same time. With the default behavior in this case, I cannot use Hikashop.  The same is true for another store, where currently only buying as a guest is possible, but we would like to add the option with registration. In this case, will we be forced to change the ecommerce system?") 11 months 2 weeks ago     by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") | Replies:3  Views:805 | [Last Post](/forum/27-checkout/909820-checkout-as-guest-while-having-an-account#369246 "I agree with tlweb here. We are currently preparing an online store where it will be possible to register and buy as a guest at the same time. With the default behavior in this case, I cannot use Hikashop.  The same is true for another store, where currently only buying as a guest is possible, but we would like to add the option with registration. In this case, will we be forced to change the ecommerce system?") by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")      11 months 2 weeks ago |
| [](/forum/27-checkout/909842-coupon-doesnt-work) | [Coupon doesn’t work](/forum/27-checkout/909842-coupon-doesnt-work "-- HikaShop version -- : Business 5.0.2 -- Joomla version -- : 4.4.13 -- PHP version -- : 8.3.21 -- Error-message(debug-mod must be tuned on) -- : Coupon doesn’t work  Hello!  I wanted to try coupons and discounts on my site. Discounts work ok.  But coupons dont.  I removed all my changes in template. I watched demo on hikashop.com. But it doesn’t work.  If I enter an incorrect coupon, the error will appear. If the coupon is ok, the discount for product simply doesn’t apply.  What I need to check more?")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 11 months 3 weeks ago, by [jushavl](/forum/user/45221-jushavl "View jushavl's Profile")       [Last Post](/forum/27-checkout/909842-coupon-doesnt-work#369159 "And The coupon doesn’t work only in frontend. In admin panel order I see that coupon is activated ok.") 11 months 3 weeks ago     by [jushavl](/forum/user/45221-jushavl "View jushavl's Profile") | Replies:6  Views:412 | [Last Post](/forum/27-checkout/909842-coupon-doesnt-work#369159 "And The coupon doesn’t work only in frontend. In admin panel order I see that coupon is activated ok.") by [jushavl](/forum/user/45221-jushavl "View jushavl's Profile")      11 months 3 weeks ago |
| [](/forum/27-checkout/909807-prevent-second-step-after-entering-the-address-as-a-guest) | [Prevent second step after entering the address as a guest](/forum/27-checkout/909807-prevent-second-step-after-entering-the-address-as-a-guest "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Firefox  We only offer guest orders. After entering the address during checkout and clicking Continue, there must have to click Continue again to proceed to the next step. The entered data will be displayed again, with the option to edit it. I don't want this intermediate step.Is there any way to prevent this intermediate step and go directly to the next checkout step? I don't find it user-friendly to have to click Continue again after entering the address.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 5 days ago, by [spike252](/forum/user/83674-spike252 "View spike252's Profile")       [Last Post](/forum/27-checkout/909807-prevent-second-step-after-entering-the-address-as-a-guest#369092 "Many thanks Nicolas, with these settings I finally got it working! Great support, great shopping system!") 1 year 16 hours ago     by [spike252](/forum/user/83674-spike252 "View spike252's Profile") | Replies:12  Views:855 | [Last Post](/forum/27-checkout/909807-prevent-second-step-after-entering-the-address-as-a-guest#369092 "Many thanks Nicolas, with these settings I finally got it working! Great support, great shopping system!") by [spike252](/forum/user/83674-spike252 "View spike252's Profile")      1 year 16 hours ago |
| [](/forum/27-checkout/909815-cart-shop-module-shows-quantity-after-order) | [Cart Shop Module shows quantity after order](/forum/27-checkout/909815-cart-shop-module-shows-quantity-after-order "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3  The shopping cart still shows the quantity during the order confirmation. How can I solve this? After a order has been placed, the shopping cart should no longer display any contents! This is confusing. I've already configured the shopping cart to be emptied when the status is &quot;Open/confirmed.&quot; The shopping cart is only empty after opening another page.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 4 days ago, by [spike252](/forum/user/83674-spike252 "View spike252's Profile")       [Last Post](/forum/27-checkout/909815-cart-shop-module-shows-quantity-after-order#369054 "Thank you. I think I was able to solve it with a small self-made Joomla plugin that hides &lt;span class=&quot;hikashop&#95;small&#95;cart&#95;total&#95;title&gt; on the /checkout/checkout/confirm page.") 1 year 4 days ago     by [spike252](/forum/user/83674-spike252 "View spike252's Profile") | Replies:2  Views:628 | [Last Post](/forum/27-checkout/909815-cart-shop-module-shows-quantity-after-order#369054 "Thank you. I think I was able to solve it with a small self-made Joomla plugin that hides ") by [spike252](/forum/user/83674-spike252 "View spike252's Profile")      1 year 4 days ago |
| [](/forum/27-checkout/909814-undefined-constant-ps-base-uri) | [undefined constant "\_\_PS\_BASE\_URI\_\_"](/forum/27-checkout/909814-undefined-constant-ps-base-uri "-- Error-message(debug-mod must be tuned on) -- : undefined constant &quot;&#95;&#95;PS&#95;BASE&#95;URI&#95;&#95;&quot;  Hello there,  Hikashop runs fine.. no complaints... great job. However, The Google Search Console finds an error: an undefined constant &quot;&#95;&#95;PS&#95;BASE&#95;URI&#95;&#95;&quot; in com&#95;hikashop/product/cart.php on line 40. Does anyone know how to handle this error or how to define this constant?  Thanks")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 4 days ago, by [wurst@cellendes.com](/forum/user/81882-wurst-cellendes-com "View wurst@cellendes.com's Profile")       [Last Post](/forum/27-checkout/909814-undefined-constant-ps-base-uri#369044 "Hi,  If you search for &#95;&#95;PS&#95;BASE&#95;URI&#95;&#95; on Google, you'll find that this is a constant from PrestaShop. This constant does not exist in HikaShop. Also, the product / cart.php view file of HikaShop is located in a folder like this: components/com&#95;hikashop/views/product/tmpl/cart.php And its override is located in templates/YOUR&#95;TEMPLATE/html/com&#95;hikashop/product/cart.php Note that in the override file path, there is no &quot;tmpl&quot; between the product and cart parts of the path, like in your message. So it's likely that this comes from a view override of product / cart.php Maybe some code copy / pasted from a PrestaShop which the website was using before switching to HikaShop or something like that ?") 1 year 4 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:774 | [Last Post](/forum/27-checkout/909814-undefined-constant-ps-base-uri#369044 "Hi,  If you search for &#95;&#95;PS&#95;BASE&#95;URI&#95;&#95; on Google, you'll find that this is a constant from PrestaShop. This constant does not exist in HikaShop. Also, the product / cart.php view file of HikaShop is located in a folder like this: components/com&#95;hikashop/views/product/tmpl/cart.php And its override is located in templates/YOUR&#95;TEMPLATE/html/com&#95;hikashop/product/cart.php Note that in the override file path, there is no &quot;tmpl&quot; between the product and cart parts of the path, like in your message. So it's likely that this comes from a view override of product / cart.php Maybe some code copy / pasted from a PrestaShop which the website was using before switching to HikaShop or something like that ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 4 days ago |
| [](/forum/27-checkout/909804-checkout-selection-field-displayed-differently-for-guest-and-registered-users) | [Checkout Selection Field displayed differently for Guest and Registered Users](/forum/27-checkout/909804-checkout-selection-field-displayed-differently-for-guest-and-registered-users "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3  Why is the checkout selection field displayed differently? For unregistered users, it looks like the image &quot;Gast,&quot; while for registered users, it looks like the image &quot;registered.&quot; I would like it to look the same for guests as it does for registered users.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 6 days ago, by [spike252](/forum/user/83674-spike252 "View spike252's Profile")       [Last Post](/forum/27-checkout/909804-checkout-selection-field-displayed-differently-for-guest-and-registered-users#369040 "I´ve found the Problem. It was the GDPDR Component... Problem solved") 1 year 4 days ago     by [spike252](/forum/user/83674-spike252 "View spike252's Profile") | Replies:2  Views:564 | [Last Post](/forum/27-checkout/909804-checkout-selection-field-displayed-differently-for-guest-and-registered-users#369040 "I´ve found the Problem. It was the GDPDR Component... Problem solved") by [spike252](/forum/user/83674-spike252 "View spike252's Profile")      1 year 4 days ago |
| [](/forum/27-checkout/909789-guest-paypal-checkout) | [Guest PayPal Checkout](/forum/27-checkout/909789-guest-paypal-checkout "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Safari  Hi Guys,  I have a strange problem that has been going on for some time and I've not been able to solve it.  The problem is with a guest checking out with PayPal. This issue occurs on a regular basis but if the customer registers and then places an order PayPal checkout seems to work.  One customer said: When I went to checkout I selected PayPal but it never redirected. The whole screen went blank with an error message for a developer. Never saw anything PayPal related. This customer is using Safari on an iPhone 15.  Cheers, Jason.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 1 week ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile")       [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") 1 year 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:743 | [Last Post](/forum/27-checkout/909789-guest-paypal-checkout#368982 "Hi,  This is the access log of the web server, not the error log of PHP. So, you won't find the information there.  The PHP error log can be configured in the php.ini file :   stackify.com/php-error-logs-guide/  If you have access to the php.ini, you might have to configure it yourself.  If the problem happened only once and it works for other orders, then it probably isn't a PHP error. It could be the &quot;invoice already used&quot; issue:  It's hard to say, without the customer providing more information and you not able to reproduce the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 1 week ago |
| [](/forum/27-checkout/909747-plugin-trigger-when-moving-on-from-basket) | [Plugin trigger when moving on from basket?](/forum/27-checkout/909747-plugin-trigger-when-moving-on-from-basket "Is it possible to make a plugin trigger when moving on from the basket to the next step in the checkout ? I need an age verification plugin to trigger, I can make it work when entering the checkout,...")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [rbuelund](/forum/user/65065-rbuelund "View rbuelund's Profile")       [Last Post](/forum/27-checkout/909747-plugin-trigger-when-moving-on-from-basket#368903 "Hi,  Sure, I don't see a problem with that. You just need to make sure the URL for the redirection contains the &quot;step&quot; parameter with the step number as value. You should be able to see that parameter in URL of the address bar of your browser when you are on another step than the first step of your checkout.") 1 year 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15  Views:785 | [Last Post](/forum/27-checkout/909747-plugin-trigger-when-moving-on-from-basket#368903 "Hi,  Sure, I don't see a problem with that. You just need to make sure the URL for the redirection contains the &quot;step&quot; parameter with the step number as value. You should be able to see that parameter in URL of the address bar of your browser when you are on another step than the first step of your checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 2 weeks ago |
| [](/forum/27-checkout/909774-cart-creation-orders-from-bots) | [Cart creation orders from bots](/forum/27-checkout/909774-cart-creation-orders-from-bots "-- url of the page with the problem -- :   www.casesmithcustoms.com  -- HikaShop version -- : 6.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4.10 -- Browser(s) name and version -- : chrome  I am getting cart creation orders from bots over and over all day and night for some reason. This is a new problem and causing me major issues.  I have read some old posts about this from years ago but I do not understand what I need to do to stop this.  Please advice.")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [reedstickets](/forum/user/33139-reedstickets "View reedstickets's Profile")       [Last Post](/forum/27-checkout/909774-cart-creation-orders-from-bots#368898 "Hi,  The setting is under the advanced tab:   www.hikashop.com/support/documentation/5...g.html#advanced&#95;main  So the problem are orders ? Not carts ? We need to be specific here. If I don't understand the problem, I can't provide effective solutions. Could you provide screenshots to illustrate the problem ? Do you still get normal orders with normal payments ? How do you know they are made by bots ?") 1 year 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:789 | [Last Post](/forum/27-checkout/909774-cart-creation-orders-from-bots#368898 "Hi,  The setting is under the advanced tab:   www.hikashop.com/support/documentation/5...g.html#advanced&#95;main  So the problem are orders ? Not carts ? We need to be specific here. If I don't understand the problem, I can't provide effective solutions. Could you provide screenshots to illustrate the problem ? Do you still get normal orders with normal payments ? How do you know they are made by bots ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 2 weeks ago |
| [](/forum/27-checkout/909772-impossible-de-modifier-une-variante-dans-le-panier) | [Impossible de modifier une variante dans le panier](/forum/27-checkout/909772-impossible-de-modifier-une-variante-dans-le-panier "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.1  Bonjour,  J'ai un produit virtuel qui possède 2 variantes liées à une caractéristique. J'ai limité le nombre de produit par commande à 1. Lorsque le produit est dans le panier, j'ai un petit stylo représenté pour modifier la variante. En cliquant dessus j'ai bien une popup qui s'ouvre pour pouvoir modifier la variante mais lorsque que je valide avec OK, j'ai un message d'erreur disant qu'il y a trop de quantité de ce produit ! Alors qu'il y en a qu'un seul. Si je passe la limite par commande à 2, je n'ai plus ce message d'erreur et la variante est bien modifiée. J'ai l'impression que c'est un bug...")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [steevo](/forum/user/52345-steevo "View steevo's Profile")       [Last Post](/forum/27-checkout/909772-impossible-de-modifier-une-variante-dans-le-panier#368890 "Je comprends la logique. J'ai mis la dernière version et effectivement cela fonctionne maintenant. Merci beaucoup pour la prise en compte B)") 1 year 2 weeks ago     by [steevo](/forum/user/52345-steevo "View steevo's Profile") | Replies:2  Views:697 | [Last Post](/forum/27-checkout/909772-impossible-de-modifier-une-variante-dans-le-panier#368890 "Je comprends la logique. J'ai mis la dernière version et effectivement cela fonctionne maintenant. Merci beaucoup pour la prise en compte B)") by [steevo](/forum/user/52345-steevo "View steevo's Profile")      1 year 2 weeks ago |
| [](/forum/27-checkout/909674-authorize-net-credit-card-module-plugin-wont-allow-entering-of-a-credit-card-f) | [Authorize.net credit card module/plugin won't allow entering of a credit card, F](/forum/27-checkout/909674-authorize-net-credit-card-module-plugin-wont-allow-entering-of-a-credit-card-f "-- url of the page with the problem -- :   pearblossomfarms.com/  -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The Aurthorize.net Credit card module refreshes but it won't show the form to enter credit card.  We have processed transactions without issues until last week, but today we received a message that the customer could not find a form to enter their credit card after creating an account and purchasing a product.  In going over things, I realized our subscription expired in April 2025. I will be renewing it as soon as my client sends me their credit card or has time to go online with zoom so I can renew hikashop, but that cannot be the reason since we have had transactions clearing until recently.  What happens now is that after login or after creating an account we get this message:  Credit Card PBF You can pay by credit card using this payment method You chose the payment method: Credit Card PBF  Clicking on &quot;Pay&quot; or &quot;Continue&quot; just refreshes the page and there is no form to enter the credit card. I also turned on Paypal Checkout, but that too only refreshes and never goes to paypal to pay.  Again, everything worked fine as of last week. I am checking Authorize.net in case something went wrong there, but it all seems in order. I'll have my client call them to confirm. Meantime there is no available payment method on the website.  PS: The Authorize.net plugin is named Hikashop Authorize.net Payment Plugin  I cannot find out if this is the same plugin as this one:   www.hikashop.com/marketplace/product/150...e-js-by-obsidev.html  I am having my client call authorize.net to make sure nothing is broken over there.")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 1 month ago, by [conticreative](/forum/user/12955-conticreative "View conticreative's Profile")       [Last Post](/forum/27-checkout/909674-authorize-net-credit-card-module-plugin-wont-allow-entering-of-a-credit-card-f#368840 "Hi,  Yes, dimensions are required with UPS OAuth. Note that it is not a requirement of the plugin itself. It's a requirement of the UPS OAuth API, while the old UPS API didn't have that requirement and thus you could do without them with the old UPS plugin.  I'm glad it now works for you.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:12  Views:785 | [Last Post](/forum/27-checkout/909674-authorize-net-credit-card-module-plugin-wont-allow-entering-of-a-credit-card-f#368840 "Hi,  Yes, dimensions are required with UPS OAuth. Note that it is not a requirement of the plugin itself. It's a requirement of the UPS OAuth API, while the old UPS API didn't have that requirement and thus you could do without them with the old UPS plugin.  I'm glad it now works for you.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart) | [Error on visualization when I add the first product to cart](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart "-- url of the page with the problem -- :   www.erboristeriazambrini.it  -- HikaShop version -- : 6.1.0  Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue. You can see the issue here   www.erboristeriazambrini.it/cosmesi-naturale/product/listing  Thank You")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 weeks ago, by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile")       [Last Post](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368830 "Hi,  I'm not seeing the drawer cart module anymore on your website so I couldn't check the problem. Did you deactivate it maybe ?  Normally, if the display of the cart module is not consistent, it usually indicates a caching problem.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:732 | [Last Post](/forum/27-checkout/909750-error-on-visualization-when-i-add-the-first-product-to-cart#368830 "Hi,  I'm not seeing the drawer cart module anymore on your website so I couldn't check the problem. Did you deactivate it maybe ?  Normally, if the display of the cart module is not consistent, it usually indicates a caching problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/27-checkout/909739-some-issues-about-checkout-options-and-errord) | [Some issues about checkout options and errord](/forum/27-checkout/909739-some-issues-about-checkout-options-and-errord "-- HikaShop version -- : 6.1 -- Joomla version -- : 5.3.x -- PHP version -- : 8.4.x  Hi!  I know that I can configure the checkout in some way. So I created three steps. The last step contains only two opt-in boxes (checkboxes) - one for &quot;terms and conditions&quot; and one for &quot;cancellation policy&quot; which is a must in the EU. Here I face several issues:  a) As far as I can figure out, it is not possible to create several opt-in checkboxes with own error messages. I'm able to duplicate the default data type &quot;terms and conditions&quot; and write another text information for the link (that's linked to the checkbox on the checkout page) but the error message the customer gets if he miss the checkbox I can not change. How to do that?  b) If the customer misses the checkbox, an error message box is displayed - that works. But when the site is reloading there is no automatic jump to the error message - the site view remains on top. How to fix this?")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 1 month ago, by [Rusty](/forum/user/83085-rusty "View Rusty's Profile")       [Last Post](/forum/27-checkout/909739-some-issues-about-checkout-options-and-errord#368769 "Hi,  I've made a patch which should help now. Download the install package of HikaShop on our website and install it on yours and you'll get the patch.  What do you mean by &quot;big thing to switch off the canvas&quot; ? The canvas display mode didn't exist at all a few months ago, so I don't see why it would be a &quot;big thing&quot; to switch it off like before. Or am I missing something ? Regarding a potential extra setting, it's a bit early for this. I would first like to have enough feedback on this new feature and have the drawer mechanism work properly.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:784 | [Last Post](/forum/27-checkout/909739-some-issues-about-checkout-options-and-errord#368769 "Hi,  I've made a patch which should help now. Download the install package of HikaShop on our website and install it on yours and you'll get the patch.  What do you mean by &quot;big thing to switch off the canvas&quot; ? The canvas display mode didn't exist at all a few months ago, so I don't see why it would be a &quot;big thing&quot; to switch it off like before. Or am I missing something ? Regarding a potential extra setting, it's a bit early for this. I would first like to have enough feedback on this new feature and have the drawer mechanism work properly.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/27-checkout/909745-total-price-is-not-updated-with-quantity) | [Total Price is Not Updated with Quantity](/forum/27-checkout/909745-total-price-is-not-updated-with-quantity "-- url of the page with the problem -- :   www.militaryplaques.com/products/deploym...om-deployment-plaque  -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : None  HI  We use the Hikashop - Price Calculations plugin to calculate all prices for products across the whole site. Since the recent update to 6.1.0 the total per line item price is not updating and remains at the single item costs and not 2&#42; 3&#42; etc when the number of units purchased goes up  We have not changed the formula in the plugin and in fact when options change the price change correctly. Only the quantity aspect is broken.  The formula for the above product is: {selectsizedeployment}+{expressfeesdeployment}+{price}  The reason we believe the plugin has a bug is that we see it was updated in the 6.1.0 version: &quot;We fixed an error with the calculation of the price on the product page in some cases with PHP 8.2 and higher.&quot;  In testing we switched off CloudFlare and JCHOptimize and cleared all caches")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 4 weeks ago, by [thenorthernoffice](/forum/user/33750-thenorthernoffice "View thenorthernoffice's Profile")       [Last Post](/forum/27-checkout/909745-total-price-is-not-updated-with-quantity#368732 "Hi,  I've found the issue and made a patch for it. Download the install package of HikaShop on our website and install it on yours and you'll get the patch for it.") 1 year 4 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:687 | [Last Post](/forum/27-checkout/909745-total-price-is-not-updated-with-quantity#368732 "Hi,  I've found the issue and made a patch for it. Download the install package of HikaShop on our website and install it on yours and you'll get the patch for it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 4 weeks ago |
| [](/forum/27-checkout/909548-cart-drawer) | [cart drawer](/forum/27-checkout/909548-cart-drawer "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.2.2 -- PHP version -- : 8.1.28 -- Browser(s) name and version -- : chrome latest, firefox, etc.  Dear HikaShop Support Team,  I hope this message finds you well.  I am currently working on a Joomla website using HikaShop as the e-commerce solution. I am interested in implementing a &quot;cart drawer&quot; or slide-in cart panel that appears when a product is added to the cart, displaying the current cart contents dynamically.  Could you please let me know if HikaShop offers any native functionality or built-in modules for such a cart drawer or slide-in cart feature? If not, are there any recommended best practices or official extensions to achieve this?  Thank you very much for your assistance. I look forward to your response.  Best regards")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 3 months ago, by [mizso676](/forum/user/82243-mizso676 "View mizso676's Profile")       [Last Post](/forum/27-checkout/909548-cart-drawer#368471 "Hi,  Thank you for your detailed response. I understand your point. No problem at all, I just wanted to help, as we don't currently have someone who can set up FTP access. Once we find that person, we'll get this sorted out and submit a request to you through the form. As soon as possible.  In the meantime, I have deactivated the drawer function on the website as you suggested.") 1 year 1 month ago     by [Bender](/forum/user/38688-bender "View Bender's Profile") | Replies:10  Views:1397 | [Last Post](/forum/27-checkout/909548-cart-drawer#368471 "Hi,  Thank you for your detailed response. I understand your point. No problem at all, I just wanted to help, as we don't currently have someone who can set up FTP access. Once we find that person, we'll get this sorted out and submit a request to you through the form. As soon as possible.  In the meantime, I have deactivated the drawer function on the website as you suggested.") by [Bender](/forum/user/38688-bender "View Bender's Profile")      1 year 1 month ago |
| [](/forum/27-checkout/909691-add-packaging-fee-per-order) | [Add packaging fee per order](/forum/27-checkout/909691-add-packaging-fee-per-order "-- HikaShop version -- : 5.0.2 -- Joomla version -- : 5.3.3  Hi, Is there any way to add an extra price per order for packaging price that displayed to final invoice too? thanks")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 1 month ago, by [diacotm](/forum/user/52238-diacotm "View diacotm's Profile")       [Last Post](/forum/27-checkout/909691-add-packaging-fee-per-order#368392 "Hi,  Yes. It's possible with the cart fee plugin:   www.hikashop.com/marketplace/product/279-cart-fee.html") 1 year 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:571 | [Last Post](/forum/27-checkout/909691-add-packaging-fee-per-order#368392 "Hi,  Yes. It's possible with the cart fee plugin:   www.hikashop.com/marketplace/product/279-cart-fee.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 1 month ago |
| [](/forum/27-checkout/908067-date-custom-fields) | [Date Custom fields](/forum/27-checkout/908067-date-custom-fields "-- HikaShop version -- : 5.0.4 -- Joomla version -- : 5.1.0 -- PHP version -- : 8.1  can you please assist on creating a radio buttons custom field on checkout page with dynamic valuse of 7 days i a row from tomorrow ?  suppose today is 4/22/2024  i need to create a custom field of type radio in checkout page with this values :  Tomorrow (4/23/2024) The day after tomrrow (4/24/2024) 4/25/2024 4/26/2024 4/27/2024 4/28/2024 4/29/2024")         Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 2 years 6 months ago, by [demoisellegol](/forum/user/79354-demoisellegol "View demoisellegol's Profile")       [Last Post](/forum/27-checkout/908067-date-custom-fields#368315 "Hi,  It depends how long it takes for me to fix everything. Code generated with ChatGPT is usually filled with bugs. I will charge 60€ per hour of work. Please go through our contact form :   www.hikashop.com/support/contact-us.html") 1 year 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14  Views:1521 | [Last Post](/forum/27-checkout/908067-date-custom-fields#368315 "Hi,  It depends how long it takes for me to fix everything. Code generated with ChatGPT is usually filled with bugs. I will charge 60€ per hour of work. Please go through our contact form :   www.hikashop.com/support/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 1 month ago |
| [](/forum/27-checkout/909670-how-to-redirect-straight-to-cart-checkout-on-add-to-cart-single-item-cart-an) | [How to redirect straight to Cart/Checkout on “Add to cart” (single-item cart) an](/forum/27-checkout/909670-how-to-redirect-straight-to-cart-checkout-on-add-to-cart-single-item-cart-an "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2.28  Hi HikaShop team,  Goal On my site each cart must contain only one product and one unit. When a user clicks “Add to cart” from a product listing or product page, I want to:  Immediately redirect to the Cart/Checkout page (skip the add-to-cart popup/notification), and  If there is already a product in the cart, replace it with the newly selected product (so the cart always keeps just that single item).  Ideally, I’d like to do this without the HikaShop Cart Notification plugin (no popup).  Environment  Joomla: 5.x  HikaShop: 6.0.x (Business)  PHP: 8.x  Template: Helix Ultimate (if relevant)  What I’ve tried  I found discussions about the Cart Notification plugin, but my goal is to redirect directly to the cart/checkout instead of showing a popup.  I can enforce a single product by clearing the cart before adding the new one via an override/custom code (e.g., customizing add&#95;to&#95;cart&#95;ajax.php), but I’d prefer an official setting/hook or a recommended approach that survives updates.  Looked for a config like “After add to cart → go to checkout/cart” but I’m not sure if there is a built-in option in HikaShop 6.0.x to force the redirect site-wide.  Questions  Is there a built-in setting to make “Add to cart” redirect directly to the cart/checkout (no popup/notice), both from product listings and product pages? If yes, where exactly is it in HikaShop 6.0.x?  What’s the recommended way to ensure the cart always contains only one item (qty=1) and to replace any existing item when adding a new one?  Is there a core event/plugin hook (e.g., onBeforeCartSave, onBeforeAddToCart, etc.) we should use to empty the cart before adding the new product?  Or a configuration that enforces single-item carts globally?  If there’s no built-in redirect, is there a supported pattern (override or system plugin) to:  Clear the cart, add the selected product, then redirect to the cart/checkout URL,  And keep this behavior working for both AJAX and non-AJAX add-to-cart?  Desired UX (summary)  User clicks “Add to cart” → existing cart (if any) is cleared → new product (qty=1) is added → user is redirected straight to the cart/checkout.  If you can share the proper settings path, the recommended event hooks, or a short example for HikaShop 6.0.x, that would be perfect. Thanks a lot!  Best, David")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 1 month ago, by [UPL](/forum/user/83461-upl "View UPL's Profile")       [Last Post](/forum/27-checkout/909670-how-to-redirect-straight-to-cart-checkout-on-add-to-cart-single-item-cart-an#368287 "Hi,  1. If you disable the HikaShop cart notification plugin, AND you don't have the HikaShop cart module displayed on the page, the system will automatically redirect to the checkout after an add to cart. Alternatively, you can also configure the settings of the HikaShop cart notification plugin to redirect to the checkout on success. This approach is recommended to better handle error messages when a problem happens during the add to cart process (for example, if the product can't be added because of a limit rule).  2. In the Products&gt;Limits menu, you can configure limits on purchases. So, for example, you can configure a limit rule to restrict the cart to a quantity of 1. When you do so, if a user tries to add a product to his cart and he already has a product in his cart, the add to cart will be refused and he will see an error message explaining that he can only have 1 product in his cart.  3. Now, what I said in point 2 is not exactly what you want. To get that, you'll have to develop a small plugin. I would recommend implementing the event onBeforeCartLoad(&amp;$cachedCart, &amp;$options) In it: - Check the URL of the current page. If it's not an add to cart request, skip. - Then, also use a static variable so that you only do your process once ( because after the product is add to the cart in the database, the cart in memory is cleared and reloaded, and you don't want to delete the product from it at that point ). - Then, get the cart id from HikaShop:  If the id returned is empty, skip. - Finally, you can run a MySQL query on the hikashop&#95;cart&#95;product table to delete the entries where the cart&#95;id is equal to what you have in $id. It is important to directly run a MySQL query with Joomla's functions, and not use the save process of class.cart to avoid a potential loop of the code.  That way, the add to cart process will go like that: - the cart controller get the request - the method addProduct of class.cart is called - the current cart starts loading. If no cart, it is created in the database in the hikashop&#95;cart table - onBeforeCartLoad is called - your plugin delete existing products already in the cart - the cart loading process continues the loading of the cart by loading the products of the current cart if any - the product being added, is actually added to the cart in the database  Your plugin should only have a dozen lines of code, so, if you're a developer, it should not be a problem. And in that case, you don't want to use the limits system in HikaShop.") 1 year 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1214 | [Last Post](/forum/27-checkout/909670-how-to-redirect-straight-to-cart-checkout-on-add-to-cart-single-item-cart-an#368287 "Hi,  1. If you disable the HikaShop cart notification plugin, AND you don't have the HikaShop cart module displayed on the page, the system will automatically redirect to the checkout after an add to cart. Alternatively, you can also configure the settings of the HikaShop cart notification plugin to redirect to the checkout on success. This approach is recommended to better handle error messages when a problem happens during the add to cart process (for example, if the product can't be added because of a limit rule).  2. In the Products&gt;Limits menu, you can configure limits on purchases. So, for example, you can configure a limit rule to restrict the cart to a quantity of 1. When you do so, if a user tries to add a product to his cart and he already has a product in his cart, the add to cart will be refused and he will see an error message explaining that he can only have 1 product in his cart.  3. Now, what I said in point 2 is not exactly what you want. To get that, you'll have to develop a small plugin. I would recommend implementing the event onBeforeCartLoad(&amp;$cachedCart, &amp;$options) In it: - Check the URL of the current page. If it's not an add to cart request, skip. - Then, also use a static variable so that you only do your process once ( because after the product is add to the cart in the database, the cart in memory is cleared and reloaded, and you don't want to delete the product from it at that point ). - Then, get the cart id from HikaShop:  If the id returned is empty, skip. - Finally, you can run a MySQL query on the hikashop&#95;cart&#95;product table to delete the entries where the cart&#95;id is equal to what you have in $id. It is important to directly run a MySQL query with Joomla's functions, and not use the save process of class.cart to avoid a potential loop of the code.  That way, the add to cart process will go like that: - the cart controller get the request - the method addProduct of class.cart is called - the current cart starts loading. If no cart, it is created in the database in the hikashop&#95;cart table - onBeforeCartLoad is called - your plugin delete existing products already in the cart - the cart loading process continues the loading of the cart by loading the products of the current cart if any - the product being added, is actually added to the cart in the database  Your plugin should only have a dozen lines of code, so, if you're a developer, it should not be a problem. And in that case, you don't want to use the limits system in HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 1 month ago |
| [](/forum/27-checkout/909644-where-would-i-find-custom-code-after-order-has-been-submitted) | [Where would I find custom code after order has been submitted](/forum/27-checkout/909644-where-would-i-find-custom-code-after-order-has-been-submitted "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.3.33  I have inherited a company's Joomla application that uses the Hikashop. Everything works fine, but I can't find where the custom code is located that submits an api call to Celigo, a 3rd party application that sends the sales order to Netsuite. The company's goal is to change everything that calls Celigo and make the call from Joomla. The reason is the Celigo contract is getting renewed in a month and they want to get away from them because the $$$ are going up. I have already made changes to the api file in Joomla that is triggered via a button in Administrator under Orders. Press the button, and the order is created in Netsuite.  The problem is that it is a manual process the previous contractors added to help resolve issues that could occur during the order process. It doesn't happen very often but I also don't know if this PHP code is called during the submit order. I don't have any way to contact this contracting company, no longer in business. It's possible they may have used cron to pull new orders and send to Celigo but I have no access to the actual host server. I have access to the code in Sharepoint via WinSCP, but I'm not able to login to the actual host server. If I could, I'd be able to pull up the crontask and see if there are any cron jobs.  Outside of this, where would I find in Hikashop/Joomla where the Finish button process is handled?")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 2 months ago, by [pdezenzio](/forum/user/83535-pdezenzio "View pdezenzio's Profile")       [Last Post](/forum/27-checkout/909644-where-would-i-find-custom-code-after-order-has-been-submitted#368190 "Hi,  I would recommend downloading all the files of the website and doing a search on all the files to find what you need. Otherwise, it's hard to say where is what as there are many ways to do it.  If it was done correctly, then it should be in a plugin of either the groups hikashop, hikashoppayment, hikashopshipping or system, and it should implement one of the order events:   www.hikashop.com/support/documentation/6...mentation.html#order  So if the search for celigo code doesn't yield anything, you could search for the onAfterOrderCreate or onAfterOrderUpdate events in the plugins of these groups.  Now, it's also possible, but a lot less likely, that the developer created an override of class.order in order to add its code to the save method ( as per   www.hikashop.com/support/documentation/6...ntation.html#classes  ). But I doubt it. Another possibility would be that the code is added in the core files of HikaShop in administrator/components/com&#95;hikashop/classes/order.php in the save method. Another possibility would be that the developer added the connection to celigo in a view override of the thank you page so you could check if you have files in the templates/YOUR&#95;TEMPLATE/html/com&#95;hikashop/checkout / folder. A system plugin could also be coded to intercept the thank you page processing, or the payment notification request from the payment gateway, with joomla events like onAfterRoute or onAfterInitialize and do its thing. But I doubt it too. However, we usually don't recommend the last 4 possibilities.") 1 year 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:525 | [Last Post](/forum/27-checkout/909644-where-would-i-find-custom-code-after-order-has-been-submitted#368190 "Hi,  I would recommend downloading all the files of the website and doing a search on all the files to find what you need. Otherwise, it's hard to say where is what as there are many ways to do it.  If it was done correctly, then it should be in a plugin of either the groups hikashop, hikashoppayment, hikashopshipping or system, and it should implement one of the order events:   www.hikashop.com/support/documentation/6...mentation.html#order  So if the search for celigo code doesn't yield anything, you could search for the onAfterOrderCreate or onAfterOrderUpdate events in the plugins of these groups.  Now, it's also possible, but a lot less likely, that the developer created an override of class.order in order to add its code to the save method ( as per   www.hikashop.com/support/documentation/6...ntation.html#classes  ). But I doubt it. Another possibility would be that the code is added in the core files of HikaShop in administrator/components/com&#95;hikashop/classes/order.php in the save method. Another possibility would be that the developer added the connection to celigo in a view override of the thank you page so you could check if you have files in the templates/YOUR&#95;TEMPLATE/html/com&#95;hikashop/checkout / folder. A system plugin could also be coded to intercept the thank you page processing, or the payment notification request from the payment gateway, with joomla events like onAfterRoute or onAfterInitialize and do its thing. But I doubt it too. However, we usually don't recommend the last 4 possibilities.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 2 months ago |
| [](/forum/27-checkout/909624-prevent-hikashop-module-from-showing-items-which-are-already-in-the-cart) | [Prevent Hikashop module from showing items which are already in the cart](/forum/27-checkout/909624-prevent-hikashop-module-from-showing-items-which-are-already-in-the-cart "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 4.4.13 -- PHP version -- : 8.1.32  Hello, I have set the Hikashop module to show Related products from cart. Then I have published this module on the Cart Display menu item (index.php?option=com&#95;hikashop&amp;view=cart&amp;layout=show) But the module displays products which are already in the cart. I'd like to prevent this from happening, because I only allow one copy per product to be purchased (I sell digital products only). I have multiple related products set, so if I refresh the cart page, a product which is not already in the cart will show up. But I'd like this to happen by default. I'd like the module to not show any product if there are no more related items which haven't already been added to the cart. How can I achieve this? Thanks in advance.")        Category: [Checkout](/forum/27-checkout "Everything about the checkout process in Hikashop")     Topic started 1 year 2 months ago, by [brettv](/forum/user/68705-brettv "View brettv's Profile")       [Last Post](/forum/27-checkout/909624-prevent-hikashop-module-from-showing-items-which-are-already-in-the-cart#368178 "Yes it worked. Thanks.") 1 year 2 months ago     by [brettv](/forum/user/68705-brettv "View brettv's Profile") | Replies:2  Views:922 | [Last Post](/forum/27-checkout/909624-prevent-hikashop-module-from-showing-items-which-are-already-in-the-cart#368178 "Yes it worked. Thanks.") by [brettv](/forum/user/68705-brettv "View brettv's Profile")      1 year 2 months ago |
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