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#   Prices can not be saved in product-variants

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- **[Scyro](/forum/user/46346-scyro "View Scyro's Profile")**
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9 years 5 months ago -  9 years 5 months ago [\#268475](#268475) by [Scyro](/forum/user/46346-scyro "View Scyro's Profile")  *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268475 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")* was created by *[Scyro](/forum/user/46346-scyro "View Scyro's Profile")*

Hi,

I **cant save prices** in the backend anymore.

I add for example 100 euro: [ prntscr.com/f2dw88](http://prntscr.com/f2dw88)

after i hit OK: [ prntscr.com/f2dwgc](http://prntscr.com/f2dwgc)

After I hit save: [ prntscr.com/f2dwlf](http://prntscr.com/f2dwlf)

What am I doing wrong?

Thank you very much

Last edit: 9 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: removing credentials for your own good

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9 years 5 months ago [\#268491](#268491) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268491 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")*

Hello,

Please indicate your HikaShop build number.
[ www.hikashop.com/support/documentation/5...onfig.html#main\_main](https://www.hikashop.com/support/documentation/54-hikashop-config.html#main_main)

And please do not provide any kind of credentials publicly in the forum.
I edit that message ; I just delete the other one but I won't do it for every messages ; and our team can't be responsible if you're hacked because you gave your credentials publicly in our forum.

Thank you for your understanding

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HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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- **[Scyro](/forum/user/46346-scyro "View Scyro's Profile")**
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9 years 5 months ago [\#268500](#268500) by [Scyro](/forum/user/46346-scyro "View Scyro's Profile")  Replied by *[Scyro](/forum/user/46346-scyro "View Scyro's Profile")* on topic *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268500 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")*

Hi,

sorry this is my first post, where should I give you the information? I did not see any obvious field for this.

My version is HikaShop Business 3.0.1 [1704281519]

I got the price issue fixed (needed to add price and price with taxes) thanks

Since you deleted my other post (why delete the whole post btw and not only the login-information?) I will try to get help here:

In the front-end the cart is not working properly. After I hit add to cart button the cart is still empty. What is the issue?

Kind regards

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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9 years 5 months ago [\#268512](#268512) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268512 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")*

Hi,

Can you provide a link to the page with the issue ?

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- **[Scyro](/forum/user/46346-scyro "View Scyro's Profile")**
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9 years 5 months ago [\#268547](#268547) by [Scyro](/forum/user/46346-scyro "View Scyro's Profile")  Replied by *[Scyro](/forum/user/46346-scyro "View Scyro's Profile")* on topic *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268547 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")*

I have sent you the information via PM, thank you very much

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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9 years 5 months ago [\#268548](#268548) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268548 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")*

Hello,

Sorry, Nicolas forgot to mentioned how it works.
You need to use the "contact us" form in order to contact privately the support team.
In ordre to give private information related to a forum thread, you have to give the URL (link) for the corresponding forum thread.

The usage of private message does not allow our support team to provide efficient support.

About the information you gave when you created the thread ; unfortunately, because it was your very first post it needed to be approve by a moderator and our ticket system cannot save the extra information you fill.
But it is just an issue with the very first post (which allow us to avoid spam).

Regards,

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Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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- **[Scyro](/forum/user/46346-scyro "View Scyro's Profile")**
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9 years 5 months ago [\#268709](#268709) by [Scyro](/forum/user/46346-scyro "View Scyro's Profile")  Replied by *[Scyro](/forum/user/46346-scyro "View Scyro's Profile")* on topic *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268709 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")*

Ok thanks Jerome, I just sent a message with "contact us" ![:)](/media/kunena/emoticons/8.png ":)")

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9 years 5 months ago [\#268828](#268828) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Prices can not be saved in product-variants](/forum/32-content-creation/890018-prices-can-not-be-saved-in-product-variants#268828 "Hi,  I cant save prices in the backend anymore.  I add for example 100 euro:   prntscr.com/f2dw88  after i hit OK:   prntscr.com/f2dwgc  After I hit save:   prntscr.com/f2dwlf  What am I doing wrong?  Thank you very much")*

Hi,

The add to cart not working on your website comes from how you configured your AdminTools:
[ monosnap.com/file/9mDfAq81kpG5FenFpnO7fvk4qCXa8m](https://monosnap.com/file/9mDfAq81kpG5FenFpnO7fvk4qCXa8m)
You need to add "ajax" to that setting:
[ monosnap.com/file/Ro1BXMEe45iQS7Zbo4OgckuPnCWJlG](https://monosnap.com/file/Ro1BXMEe45iQS7Zbo4OgckuPnCWJlG)

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