webp

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2 weeks 3 days ago #310600

-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.2

Hey,

I have a problem when I upload webp images through hikashop.
I get this message in Joomla and an empty thumb.

Bericht
The GD library for thumbnails creation is installed and activated on your website. However, it is not configured to support "" images. Please make sure that you're using a valid image extension and contact your hosting company or system administrator in order to make sure that the GD library on your web server supports the image extension:



Uploading through the Joomla media manager and linking it in hikashop works only when I choose to not story localy.

In the database I see the file_path cf-lg010-02158-02_1142742292.webp. When I change this to the full path https://www... The webp image will be visible.


Best regards,

RG

Last edit: 2 weeks 3 days ago by RG.

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2 weeks 3 days ago #310607

Hi,

HikaShop doesn't support the upload of webp images and I don't recommend you do that as some browsers (like safari) don't support it.
When you upload jpg, png or gif images to HikaShop, HikaShop will automatically create the webp images for you and serve both the jpg/png/gif image and the webp image so that browsers can choose which one to download and display based on what they support.

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2 weeks 3 days ago #310610

ok thanks for the quick response!

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