[Skip to main content](#vessel-content) # Missing password field on registration page when switch is active ## - **[Jokingmind](/forum/user/55846-jokingmind "View Jokingmind's Profile")** - [![Jokingmind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55846-jokingmind "View Jokingmind's Profile") Topic Author - [ Offline](/forum/user/55846-jokingmind) Less More - Posts: 64 - Thank you received: 6 - 6 years 12 hours ago [\#325349](#325349) by [Jokingmind](/forum/user/55846-jokingmind "View Jokingmind's Profile") *[Missing password field on registration page when switch is active](/forum/33-customers/901101-missing-password-field-on-registration-page-when-switch-is-active#325349 "-- url of the page with the problem -- : davide-strati.it/zoeshop/ -- HikaShop version -- : Business 4.4.0 -- Joomla version -- : Joomla! 3.9.22 Stable -- PHP version -- : 7.3.23 Hello. Here is the problem: as i select the registration with the switch, the password field is missing in the registration page, therefore it's not possible to complete the process. This problem does not affect the cart page, where the password field is shown. registration page: davide-strati.it/zoeshop/index.php/it/registrati cart page davide-strati.it/zoeshop/index.php/it/carrello At the moment I've activated the "all-in-one" solution for the live site and there are no problems; password field is shown in both pages; but I really like the switcher, so, even it's not a big issue, I would like to understand why it's happening. Thank you. Davide")* was created by *[Jokingmind](/forum/user/55846-jokingmind "View Jokingmind's Profile")* -- url of the page with the problem -- : [ davide-strati.it/zoeshop/](https://davide-strati.it/zoeshop/) -- HikaShop version -- : Business 4.4.0 -- Joomla version -- : Joomla! 3.9.22 Stable -- PHP version -- : 7.3.23 Hello. Here is the problem: as i select the registration with the switch, the password field is missing in the registration page, therefore it's not possible to complete the process. This problem does not affect the cart page, where the password field is shown. registration page: [ davide-strati.it/zoeshop/index.php/it/registrati](https://davide-strati.it/zoeshop/index.php/it/registrati) cart page [ davide-strati.it/zoeshop/index.php/it/carrello](https://davide-strati.it/zoeshop/index.php/it/carrello) At the moment I've activated the "all-in-one" solution for the live site and there are no problems; password field is shown in both pages; but I really like the switcher, so, even it's not a big issue, I would like to understand why it's happening. Thank you. Davide Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2N1c3RvbWVycy85MDExMDEtbWlzc2luZy1wYXNzd29yZC1maWVsZC1vbi1yZWdpc3RyYXRpb24tcGFnZS13aGVuLXN3aXRjaC1pcy1hY3RpdmUvMzI1NTg4P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 6 years 7 hours ago [\#325356](#325356) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Missing password field on registration page when switch is active](/forum/33-customers/901101-missing-password-field-on-registration-page-when-switch-is-active#325356 "-- url of the page with the problem -- : davide-strati.it/zoeshop/ -- HikaShop version -- : Business 4.4.0 -- Joomla version -- : Joomla! 3.9.22 Stable -- PHP version -- : 7.3.23 Hello. Here is the problem: as i select the registration with the switch, the password field is missing in the registration page, therefore it's not possible to complete the process. This problem does not affect the cart page, where the password field is shown. registration page: davide-strati.it/zoeshop/index.php/it/registrati cart page davide-strati.it/zoeshop/index.php/it/carrello At the moment I've activated the "all-in-one" solution for the live site and there are no problems; password field is shown in both pages; but I really like the switcher, so, even it's not a big issue, I would like to understand why it's happening. Thank you. Davide")* Hi, Once you select the switcher mode, it will unselect the value you had selected in the "registration" setting. So please make sure that you select something in that setting again and save the configuration. I believe you don't get the password field there because nothing is selected in the "registration" setting. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2N1c3RvbWVycy85MDExMDEtbWlzc2luZy1wYXNzd29yZC1maWVsZC1vbi1yZWdpc3RyYXRpb24tcGFnZS13aGVuLXN3aXRjaC1pcy1hY3RpdmUvMzI1NTg4P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jokingmind](/forum/user/55846-jokingmind "View Jokingmind's Profile")** - [![Jokingmind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55846-jokingmind "View Jokingmind's Profile") Topic Author - [ Offline](/forum/user/55846-jokingmind) Less More - Posts: 64 - Thank you received: 6 - 5 years 11 months ago [\#325588](#325588) by [Jokingmind](/forum/user/55846-jokingmind "View Jokingmind's Profile") Replied by *[Jokingmind](/forum/user/55846-jokingmind "View Jokingmind's Profile")* on topic *[Missing password field on registration page when switch is active](/forum/33-customers/901101-missing-password-field-on-registration-page-when-switch-is-active#325588 "-- url of the page with the problem -- : davide-strati.it/zoeshop/ -- HikaShop version -- : Business 4.4.0 -- Joomla version -- : Joomla! 3.9.22 Stable -- PHP version -- : 7.3.23 Hello. Here is the problem: as i select the registration with the switch, the password field is missing in the registration page, therefore it's not possible to complete the process. This problem does not affect the cart page, where the password field is shown. registration page: davide-strati.it/zoeshop/index.php/it/registrati cart page davide-strati.it/zoeshop/index.php/it/carrello At the moment I've activated the "all-in-one" solution for the live site and there are no problems; password field is shown in both pages; but I really like the switcher, so, even it's not a big issue, I would like to understand why it's happening. Thank you. Davide")* Hi Nicolas. I've already made that check and various combinations too, trying to figuring out the problem, so I've noted that as you select the switcher it clears the previous settings. Look at the attachments: the problem is only related to the registration page, while on the cart everyhting seems to work perfectly. So I've checked the menu item and the Hika Registration plugin; the item ID in the registration plugin is correct. Looking at the codes there's no display:none properties that could hide the password fields. As said before, there's no hurry. Have a good weekend. Davide - [ ![admin-checkout-registration.png](/forum/attachment/50946) ](/forum/attachment/50946 "...gistration.png") [ ](/forum/attachment/50946?download=1 "...gistration.png") - [ ![registration-page-no-password.png](/forum/attachment/50947) ](/forum/attachment/50947 "...o-password.png") [ ](/forum/attachment/50947?download=1 "...o-password.png") - [ ![cart-registration-password.png](/forum/attachment/50948) ](/forum/attachment/50948 "...n-password.png") [ ](/forum/attachment/50948?download=1 "...n-password.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2N1c3RvbWVycy85MDExMDEtbWlzc2luZy1wYXNzd29yZC1maWVsZC1vbi1yZWdpc3RyYXRpb24tcGFnZS13aGVuLXN3aXRjaC1pcy1hY3RpdmUvMzI1NTg4P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 5 years 11 months ago [\#325603](#325603) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Missing password field on registration page when switch is active](/forum/33-customers/901101-missing-password-field-on-registration-page-when-switch-is-active#325603 "-- url of the page with the problem -- : davide-strati.it/zoeshop/ -- HikaShop version -- : Business 4.4.0 -- Joomla version -- : Joomla! 3.9.22 Stable -- PHP version -- : 7.3.23 Hello. Here is the problem: as i select the registration with the switch, the password field is missing in the registration page, therefore it's not possible to complete the process. This problem does not affect the cart page, where the password field is shown. registration page: davide-strati.it/zoeshop/index.php/it/registrati cart page davide-strati.it/zoeshop/index.php/it/carrello At the moment I've activated the "all-in-one" solution for the live site and there are no problems; password field is shown in both pages; but I really like the switcher, so, even it's not a big issue, I would like to understand why it's happening. Thank you. Davide")* Hi, Thanks for the extra details. We were able to reproduce the problem and added a patch for it. Download again the install package of HikaShop on our website and install it on yours and it will add the patch. The following user(s) said Thank You: [Jokingmind](/forum/user/55846-jokingmind "View Jokingmind's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2N1c3RvbWVycy85MDExMDEtbWlzc2luZy1wYXNzd29yZC1maWVsZC1vbi1yZWdpc3RyYXRpb24tcGFnZS13aGVuLXN3aXRjaC1pcy1hY3RpdmUvMzI1NTg4P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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