Does "HikaShop group plugin" add or change user groups?

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1 month 8 hours ago #335732

-- HikaShop version -- : 4.4.3
-- Joomla version -- : 3.9.28
-- PHP version -- : 7.4.23
-- Browser(s) name and version -- : Google Chrome Version 93.0.4577.82 (Offizieller Build) (64-Bit)

Hello,

we want to implement multiple subscriptions via purchasable user groups (products with user-group-after plugin feature).

If someone (user group Registered) "buys" into user group A (sub-group of registered), he will be in usergroup "Registered" and "A".

If he then continued to "buy" into user group B (also subgroup of registered), will he lose usergroup A? Will he be "Registered", "A" and "B" then, or does he change to "Registered" and "B"?

If he changes, is it possible to make B a sub-usergroup of A to keep the access to A content?

Thanks in advance,
Jennifer Bezkorov
creationell - die Werbeagentur

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1 month 3 hours ago #335736

Hi,

He will be in all three user groups in your example.
Please note that I would recommend to use HikaSerial Subscriptions if you plan on selling subscriptions as we made it specifically for that:
www.hikashop.com/component/hikashop/prod...ikasubscription.html
The advantage over using the "user group after purchase" option, is that HikaSerial will keep track of the subscriptions so that:
- when the subscription expires, the user will be removed from the user group automatically
- the customer can renew to extend his subscription period
- before the subscription expires, the system can sent reminder emails automatically

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4 weeks 1 day ago #335753

Dear Nicolas,

thank you for the quick and useful reply!
We currently don't need automatic expiration, but it's good to know, in case that changes.

Best regards,
Jennifer Bezkorov
creationell - die Werbeagentur

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