[Skip to main content](#vessel-content) # Cannot select products for discont or badges ## - **[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")** - [![mojweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5128-mojweb "View mojweb's Profile") Topic Author - [ Offline](/forum/user/5128-mojweb) Less More - Posts: 432 - Thank you received: 22 - 11 years 5 months ago [\#201971](#201971) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#201971 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* was created by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. [ ![select.jpg](/forum/attachment/24425) ](/forum/attachment/24425 "select.jpg") I was trying to find diferences between products, but no luck. - [ ![select.jpg](/forum/attachment/24425) ](/forum/attachment/24425 "select.jpg") [ ](/forum/attachment/24425?download=1 "select.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 11 years 5 months ago [\#201972](#201972) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#201972 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* Hi, Thanks for the report. Would it be possible to have more details about the products you got in the category ? The goal is to understand why you got "null", what should be really displayed. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")** - [![mojweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5128-mojweb "View mojweb's Profile") Topic Author - [ Offline](/forum/user/5128-mojweb) Less More - Posts: 432 - Thank you received: 22 - 11 years 5 months ago [\#201986](#201986) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#201986 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* This are products like other. With same setings. It should show their titles. What other info you need? Maybe to send you admin to see? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 11 years 5 months ago [\#201988](#201988) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#201988 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* Hi, Yes. Please provide a backend access with a link to this thread via our contact form so that we can have a look at your setup: [ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")** - [![mojweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5128-mojweb "View mojweb's Profile") Topic Author - [ Offline](/forum/user/5128-mojweb) Less More - Posts: 432 - Thank you received: 22 - 11 years 5 months ago [\#202054](#202054) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#202054 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* Access send. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 11 years 5 months ago - 11 years 5 months ago [\#202104](#202104) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#202104 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* Hi, Thanks for the accesses. We saw that the products displayed by "null" are products with special characters (like "Č"). I tried to reproduce the issue in my local website but the display is fine on my side. I checked if there were some modifications between the current stable release and the development version and I there is nothing related to the display of the elements. So I see the source of the error but it is difficult to explain exactly why you have the error. I see two differences with my local website. First I can see it that I have a database with a "utf8_bin" collation and you have a database with a "latin1_swedish_ci" collation. Second, You're using PHP 5.3.29 and I'm using PHP 5.4.12 It looks like that PHP 5.4 is better with UTF8 in strings when encoding to JSON. ( [ stackoverflow.com/questions/8143163/php-...null-instead-of-text](http://stackoverflow.com/questions/8143163/php-json-encode-shows-null-instead-of-text) ) So the best might be to detect if the product name have some special characters and is not in UTF8 ; in order to convert it into UTF8. ( [ stackoverflow.com/questions/4407854/how-...r-encode-on-a-string](http://stackoverflow.com/questions/4407854/how-to-detect-if-have-to-apply-utf8-decode-or-encode-on-a-string) ) So in the file "administrator/components/com_hikashop/classes/product.php" please replace Code: if(!empty($displayFormat) && !empty($displayFormat_tags)) { if($p->product_quantity == -1) $p->product_quantity = JText::_('UNLIMITED'); $p->product_name = htmlentities($p->product_name); $o->name = $displayFormat; foreach($displayFormat_tags[1] as $key) { $o->name = str_replace('{'.$key.'}', $p->$key, $o->name); } } if(empty($o->name)) { $o->name = htmlentities($p->product_name); if(empty($o->name)) $o->name = '['.$p->product_id.']'; } Into Code: if(!preg_match('!!u', $p->product_name)) $product_name = htmlentities(utf8_encode($p->product_name)); else $product_name = htmlentities($p->product_name); if(!empty($displayFormat) && !empty($displayFormat_tags)) { if($p->product_quantity == -1) $p->product_quantity = JText::_('UNLIMITED'); $p->product_name = $product_name; $o->name = $displayFormat; foreach($displayFormat_tags[1] as $key) { $o->name = str_replace('{'.$key.'}', $p->$key, $o->name); } } if(empty($o->name)) { $o->name = $product_name; if(empty($o->name)) $o->name = '['.$p->product_id.']'; } And I hope it will fix your issue by converting the text into a correct encoding. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 11 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: fix Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")** - [![mojweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5128-mojweb "View mojweb's Profile") Topic Author - [ Offline](/forum/user/5128-mojweb) Less More - Posts: 432 - Thank you received: 22 - 11 years 5 months ago [\#202132](#202132) by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") Replied by *[mojweb](/forum/user/5128-mojweb "View mojweb's Profile")* on topic *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#202132 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* Solved with PHP 5.4. On main domain, we have old joomla and using PHP 5.3. Now i changed php and Hikashop display of products is ok. Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 11 years 5 months ago [\#202145](#202145) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cannot select products for discont or badges](/forum/46-discount-coupon/877008-cannot-select-products-for-discont-or-badges#202145 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 When in discount or badges menu and want to select single or more product, cannot select. Some product are listed, some not (those have null). Those with null i cant select. I was trying to find diferences between products, but no luck.")* Hi, Good to know that your problem is solved and thank you for sharing. I hope that it will help other users with the same kind of issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi84NzcwMDgtY2Fubm90LXNlbGVjdC1wcm9kdWN0cy1mb3ItZGlzY29udC1vci1iYWRnZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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