Problem with discounted price on non-EU (0% tax) products

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  • Hikashop Business
1 month 4 weeks ago #309181

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.5

Hello, I'm having an issue with the incorrect discount being applied to products when non-EU users are logged in.

Here is my example product (logged in from Switzerland)



The full price is GBP 149


Here is the discount page - so GBP 50 off


It is taking the GBP 50 off the ex VAT price, making it cheaper.

Here are my tax / zone settings



Struggling to figure this out other than setting the tax page to apply discount before tax but that would make it very difficult to give nice round discounts?

Thanks

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  • MODERATOR
1 month 3 weeks ago #309183

Hi,

If your issue is that the VAT is applied while you don't want the VAT for Switzerland, then you should check the sub zones of the "EU" zone to make sure that Switzerland isn't selected there.
If your issue is with the tax amount when the tax and discount are applied, you indeed want to change the "apply discount" setting of the HikaShop configuration. The discount amount should still be the same, only the calculated tax should change.

The following user(s) said Thank You: serbofleconcepts

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  • Posts: 135
  • Thank you received: 1
  • Hikashop Business
1 month 3 weeks ago #309268

OK, thank you for clarifying.

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