Minimum order and coupons

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  • Hikashop Business
1 year 4 months ago #327694

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4
-- Browser(s) name and version -- : Firefox 83

Hi,
We have a minimum order on our shipping. £30 for example.
Sometimes we might want to give someone a coupon for an amount (for winning a competition etc.). £20 for example. So if someone placed an order for £30 this would then take their order to £10 - below the minimum order and they can't check out.
Is there a way to allow the coupon cost to be included in the calculation for the minimum order?

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1 year 4 months ago #327695

Hello,

We think that if you want automatically give a coupon but for some specific customer, then you have to use a specific user group, and create a coupon (Main HikaShop Configuration => Orders, then Coupons) using the same user group as a restriction.

Note : You can help you and get some documentation in the Help button.

Hope this will help you to achieved what you need.
Regards

Last edit: 1 year 4 months ago by Philip.

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1 year 4 months ago #328360

Hi, this is not what I am asking. I know how to set up a coupon.
I am asking if there is a way to use the pre-discounted total to assess whether the order has met the minimum order value - or if this doesn't exist - I think it would be good to have an option for this in a future version.

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1 year 4 months ago #328375

Hi,

In your shipping methods, you have the setting "include virtual product price" setting.
If that option is deactivated, only the price of the products with a weight will be taken into account for the "minimum price" and "maximum price" restrictions.
If that option is activated, then all the products and the coupon will be taken into account.

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1 year 3 months ago #328615

That's perfect, thanks.

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