Coupon Box Not Showing

  • Posts: 16
  • Thank you received: 2
  • Hikaauction Standard Hikashop Essential
11 months 2 weeks ago #339493

-- url of the page with the problem -- : islandsurplus.co.uk
-- HikaShop version -- : 4.4.3
-- Joomla version -- : 4.0.3
-- PHP version -- : 7.5
-- Browser(s) name and version -- : brave
-- Error-message(debug-mod must be tuned on) -- : no error message

Hi all,

I don't seem to be able to get the discount coupon working on site.

I've checked settings which all appear to be correct, created a discount code O******S to be used however there is no coupn box to be seen. I've checked plug ins and modules to see if there was something not selected but still no joy.

Can anyone please let me know what I may be doing wrong please.

many thanks

Lee

Last edit: 11 months 2 weeks ago by Philip.

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11 months 2 weeks ago #339495

Hello,

First, check that you have the coupon block in your checkout workflow, here :



If not, create a block, "New view" dropdown => Coupon.
If you have already the coupon block, then provide all relative settings screenshot.
Regards

Last edit: 11 months 2 weeks ago by Philip.

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  • Posts: 16
  • Thank you received: 2
  • Hikaauction Standard Hikashop Essential
11 months 2 weeks ago #339523

Thank you Phillip,

sometimes just end up going round and round when the simplest things are in front of you.

Have a great day!

The following user(s) said Thank You: Philip

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