[Skip to main content](#vessel-content) # Coupon restrictions "Product quantity from" not working ## - **[oxido](/forum/user/29793-oxido "View oxido's Profile")** - [![oxido's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29793-oxido "View oxido's Profile") Topic Author - [ Offline](/forum/user/29793-oxido) Less More - Posts: 282 - Thank you received: 42 - - 3 years 10 months ago [\#347185](#347185) by [oxido](/forum/user/29793-oxido "View oxido's Profile") *[Coupon restrictions "Product quantity from" not working](/forum/46-discount-coupon/905477-coupon-restrictions-product-quantity-from-not-working#347185 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4 Hi As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from". This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0. I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3. But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active. And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer.")* was created by *[oxido](/forum/user/29793-oxido "View oxido's Profile")* -- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4 Hi As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from". This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0. I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3. But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active. And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer. - [ ![coupon_restrictio_1_product_oxido.jpg](/forum/attachment/56051) ](/forum/attachment/56051 "...duct_oxido.jpg") [ ](/forum/attachment/56051?download=1 "...duct_oxido.jpg") - [ ![coupon_restrictio_1_product_front_oxido.jpg](/forum/attachment/56052) ](/forum/attachment/56052 "...ront_oxido.jpg") [ ](/forum/attachment/56052?download=1 "...ront_oxido.jpg") - [ ![coupon_restrictio_3_products_oxido.jpg](/forum/attachment/56053) ](/forum/attachment/56053 "...ucts_oxido.jpg") [ ](/forum/attachment/56053?download=1 "...ucts_oxido.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi85MDU0NzctY291cG9uLXJlc3RyaWN0aW9ucy1wcm9kdWN0LXF1YW50aXR5LWZyb20tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 3 years 10 months ago [\#347188](#347188) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon restrictions "Product quantity from" not working](/forum/46-discount-coupon/905477-coupon-restrictions-product-quantity-from-not-working#347188 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4 Hi As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from". This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0. I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3. But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active. And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer.")* Hi, Please activate the "coupon percentage applies " setting of the coupon and try again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi85MDU0NzctY291cG9uLXJlc3RyaWN0aW9ucy1wcm9kdWN0LXF1YW50aXR5LWZyb20tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oxido](/forum/user/29793-oxido "View oxido's Profile")** - [![oxido's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29793-oxido "View oxido's Profile") Topic Author - [ Offline](/forum/user/29793-oxido) Less More - Posts: 282 - Thank you received: 42 - - 3 years 10 months ago [\#347203](#347203) by [oxido](/forum/user/29793-oxido "View oxido's Profile") Replied by *[oxido](/forum/user/29793-oxido "View oxido's Profile")* on topic *[Coupon restrictions "Product quantity from" not working](/forum/46-discount-coupon/905477-coupon-restrictions-product-quantity-from-not-working#347203 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4 Hi As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from". This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0. I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3. But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active. And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer.")* Unfortunately, is not working. That option was activated before, what you saw in my first screenshot it was after I've tried to fix it. I did what you said anyway, just to be sure, but is not working. - [ ![coupon_restriction_oxido_4.jpg](/forum/attachment/56059) ](/forum/attachment/56059 "...on_oxido_4.jpg") [ ](/forum/attachment/56059?download=1 "...on_oxido_4.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi85MDU0NzctY291cG9uLXJlc3RyaWN0aW9ucy1wcm9kdWN0LXF1YW50aXR5LWZyb20tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 3 years 10 months ago [\#347219](#347219) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon restrictions "Product quantity from" not working](/forum/46-discount-coupon/905477-coupon-restrictions-product-quantity-from-not-working#347219 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4 Hi As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from". This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0. I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3. But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active. And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer.")* Hi, Thank you for the extra details. I was able to reproduce the issue locally and added a patch on our end. Download again the install package of the 4.7.0 on our website and install it on yours and you'll get the patch for that issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi85MDU0NzctY291cG9uLXJlc3RyaWN0aW9ucy1wcm9kdWN0LXF1YW50aXR5LWZyb20tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[yolknet](/forum/user/12476-yolknet "View yolknet's Profile")** - [![yolknet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12476-yolknet "View yolknet's Profile") - [ Offline](/forum/user/12476-yolknet) Less More - Posts: 53 - Thank you received: 3 - - 3 years 10 months ago [\#347764](#347764) by [yolknet](/forum/user/12476-yolknet "View yolknet's Profile") Replied by *[yolknet](/forum/user/12476-yolknet "View yolknet's Profile")* on topic *[Coupon restrictions "Product quantity from" not working](/forum/46-discount-coupon/905477-coupon-restrictions-product-quantity-from-not-working#347764 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4 Hi As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from". This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0. I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3. But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active. And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer.")* Same problem here, I updated to 4.7 two days ago and the coupon based on quantity was not working anymore (it was applied ion orders that didn't match the settings - so our client lost some income on that). Nice that you have a fix, but can you please add a new version number if a bug is fixed?? If you had done that, I would have known that there was a new update to download (I had downloaded the update package earlier, so I got the one with the bug in it). I think that is why software packages have version numbers? Thanks. (not the first time is was like this, some time ago same problem, the update I downloaded had a bug, it was fixed but the version number didn't change...) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi85MDU0NzctY291cG9uLXJlc3RyaWN0aW9ucy1wcm9kdWN0LXF1YW50aXR5LWZyb20tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 3 years 10 months ago [\#347765](#347765) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Coupon restrictions "Product quantity from" not working](/forum/46-discount-coupon/905477-coupon-restrictions-product-quantity-from-not-working#347765 "-- HikaShop version -- : 4.7.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 7.4 Hi As you can see from my subject, there is a problem when I try to apply a restriction on a coupon based on the "Product quantity from". This bug affect hikashop 4.6.2 and 4.7.0, same problem on php 7.4 and 8.0. I have create a coupon that is loaded automatically in cart if the quantity of a specific product it is 3. But the coupon is applied as soon as I add the product to the cart with quantity 1 and even if the quantity is more than 3 the coupon remains active. And a mention, when I've switched the php version to 8.0, hikashop was significantly slower, I'm not sure if it was a real thing or not, I didn't investigated too much, but adding a product to the basket was taking longer.")* Hi, We add fixes in HikaShop every day. We can't make a new release every day. Web agencies would complain that their customer keep bugging them to update HikaShop on their website. So unless it is a critical bug, we only add the patch as a hot fix, without changing the version number. Merchants would still get the patch a few weeks later, when we do the official release. This also has the added benefit of getting feedback on a reduced quantity of merchants before rolling out a new release. That allows us sometimes to avoid side effects of fixes for most. That way, people updating their HikaShop without testing the update on a copy of their website have a lot less chance of getting a critical bug. Now, if you are worried you don't have all the latest fixes, I can only recommend you to update HikaShop every day. But I don't think it's a practical solution. It will take up your time, and you might have more issues than before since the latest patches would have been less tested by others. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2Rpc2NvdW50LWNvdXBvbi85MDU0NzctY291cG9uLXJlc3RyaWN0aW9ucy1wcm9kdWN0LXF1YW50aXR5LWZyb20tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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