Add ORDER NUMBER to the Subject Line of Emails

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9 years 5 months ago #183210

Please Add ORDER NUMBER to the Subject Line for all Emails, especially the Admin emails.
Or make this a CONFIGURATION item.

Many of my clients are using Google Apps (Gmail) as their mail client, which is a threaded email system.
Gmail GROUPS all emails together by the Subject line. Thus all administrator order emails get placed into ONE email thread. This makes having a conversation with a customer very difficult as multiple discussions with different people will all be together in one thread.

I have been using the hack to do this in administrator/component/com_hikashop/class/order.php but that gets wiped out each time there is a HikaShop update.

Thank you!

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  • Posts: 81716
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9 years 5 months ago #183217


There is no need to modification any code in HikaShop in order to have the order number in the order notification emails.
For the order administrator notification email, you need to edit it and empty the "subject" field of the email so that it uses the translation NEW_ORDER_SUBJECT instead of the default translation ORDER_ADMIN_NOTIFICATION_SUBJECT.
The NEW_ORDER_SUBJECT translation already has both the order number and the website URL in it and you can further customize the subject with a translation override.

The following user(s) said Thank You: ijsbaanleuven

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