[Skip to main content](#vessel-content) # Filter Not working In some areas ## - **[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")** - [![grayt7's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30010.jpg)](/forum/user/30010-grayt7 "View grayt7's Profile") Topic Author - [ Offline](/forum/user/30010-grayt7) Less More - Posts: 376 - Thank you received: 7 - - - [](http://www.identitywebdesign.com) - 6 years 5 months ago [\#319043](#319043) by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#319043 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* was created by *[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")* -- url of the page with the problem -- : [ www.totalfootballdirect.com/teamwear-kits](https://www.totalfootballdirect.com/teamwear-kits) -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: [ www.hikashop.com/forum/filters-search/89...sh404sef.html#318927](https://www.hikashop.com/forum/filters-search/899759-filter-issue-with-sh404sef.html#318927) When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14266 - - 6 years 5 months ago [\#319120](#319120) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#319120 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* Hi, I would first recommend updating to HikaShop 4.3.0. We've made a few patchs on the filter system since the 4.2.3 and you don't have all of them, including one on the pagination system and your issue is linked to the pagination system as the javascript error you get actually comes from the URL requested which is missing a ? before the limitstart parameter used for the pagination. If you check the network tab of the developer tools of your browser when using filters, you can see these requests: [ monosnap.com/file/J8l6NLiPq75NPlqVicANnaZWiJcmov](https://monosnap.com/file/J8l6NLiPq75NPlqVicANnaZWiJcmov) And you can see that the ? is missing before the text limitstart. Because of that, the URL is not found by the SEF system, it returns an error page instead of calling HikaShop's filter system to return the correct data and then the js of the filter system gets an answer it doesn't understand and you get that javascript error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")** - [![grayt7's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30010.jpg)](/forum/user/30010-grayt7 "View grayt7's Profile") Topic Author - [ Offline](/forum/user/30010-grayt7) Less More - Posts: 376 - Thank you received: 7 - - - [](http://www.identitywebdesign.com) - 6 years 5 months ago [\#319329](#319329) by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") Replied by *[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#319329 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* Hi - I updated to the latest version of hikashop and the issues are still the same. thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14266 - - 6 years 5 months ago [\#319337](#319337) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#319337 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* Hi, Then could you provide a FTP access so that we could do some debugging as we're not able to reproduce the problem on our own test website ? You can use our contact form for that: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Make sure you include a link to this thread for reference in your message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14266 - - 6 years 5 months ago [\#319484](#319484) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#319484 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* Hi, I found the issue. It's a bug created by the setting "301 redirect from non-sef to sef URL" of sh404SEF. Turning off that setting fixes the problem. That's because sh404SEF tries to SEF the AJAX refresh URL Code: https://www.totalfootballdirect.com/index.php?option=com_hikashop&ctrl=product&task=filter&tmpl=raw&filter=1&module_id=&cid=0&from_option=com_hikashop&from_ctrl=product&from_task=listing&from_itemid=109&limitstart=0&filter_Category_3=13&filter_Brands_1=+&filter_Colour_2=+&filter_gender_4=+&return_url=https%3A%2F%2Fwww.totalfootballdirect.com%2Fteamwear-kits%3Flimitstart%3D0%26filter_Category_3%3D13%26filter_Brands_1%3D%2B%26filter_Colour_2%3D%2B%26filter_gender_4%3D%2B which contains itself a return_url parameter and doesn't do it properly resulting in a wrong URL which then breaks further AJAX refreshes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")** - [![grayt7's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar30010.jpg)](/forum/user/30010-grayt7 "View grayt7's Profile") Topic Author - [ Offline](/forum/user/30010-grayt7) Less More - Posts: 376 - Thank you received: 7 - - - [](http://www.identitywebdesign.com) - 6 years 5 months ago [\#319526](#319526) by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") Replied by *[grayt7](/forum/user/30010-grayt7 "View grayt7's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#319526 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* HI Nicolas, Thank you for looking at this and providing the fix. Many thanks ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[clkuo](/forum/user/57844-clkuo "View clkuo's Profile")** - [![clkuo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57844-clkuo "View clkuo's Profile") - [ Offline](/forum/user/57844-clkuo) Less More - Posts: 12 - Thank you received: 2 - - 5 years 1 week ago - 5 years 1 week ago [\#336234](#336234) by [clkuo](/forum/user/57844-clkuo "View clkuo's Profile") Replied by *[clkuo](/forum/user/57844-clkuo "View clkuo's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#336234 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* The same problem occurred on my website but this solution is not work for my site After confirming this once how to setting "301 redirect from non-sef to sef URL" of sh404SEF. Turning off that setting thank you i is disabale Search Engine Friendly URLs in my site my site info -- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.8 -- PHP version -- : 7.4 Last edit: 5 years 1 week ago by [clkuo](/forum/user/57844-clkuo "View clkuo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14266 - - 5 years 1 week ago [\#336246](#336246) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#336246 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* Hi, I've replied to you on the other thread: [ www.hikashop.com/forum/filters-search/90...-my-site.html#336245](https://www.hikashop.com/forum/filters-search/903296-filter-not-working-in-my-site.html#336245) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oxido](/forum/user/29793-oxido "View oxido's Profile")** - [![oxido's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29793-oxido "View oxido's Profile") - [ Offline](/forum/user/29793-oxido) Less More - Posts: 282 - Thank you received: 42 - - 4 years 7 months ago - 4 years 7 months ago [\#340026](#340026) by [oxido](/forum/user/29793-oxido "View oxido's Profile") Replied by *[oxido](/forum/user/29793-oxido "View oxido's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#340026 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* Hi I have the same problem, on google chrome mobile and edge browswer on browser, and some times in google chrom desktop. Use Edge browser to recreate the problem. This message contains confidential information - [ ![filters_desktop.jpg](/forum/attachment/54505) ](/forum/attachment/54505 "...rs_desktop.jpg") [ ](/forum/attachment/54505?download=1 "...rs_desktop.jpg") - [ ![hs_filters_js_error.jpg](/forum/attachment/54506) ](/forum/attachment/54506 "...s_js_error.jpg") [ ](/forum/attachment/54506?download=1 "...s_js_error.jpg") Last edit: 4 years 7 months ago by [oxido](/forum/user/29793-oxido "View oxido's Profile"). Reason: I've removed sensitive data Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oxido](/forum/user/29793-oxido "View oxido's Profile")** - [![oxido's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29793-oxido "View oxido's Profile") - [ Offline](/forum/user/29793-oxido) Less More - Posts: 282 - Thank you received: 42 - - 4 years 7 months ago [\#340038](#340038) by [oxido](/forum/user/29793-oxido "View oxido's Profile") Replied by *[oxido](/forum/user/29793-oxido "View oxido's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#340038 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* And I see that when I select 1 filters, all of them are added to the url. I remember filters are added to the url one by one, when that specific filter is it used first time. In this example, I'ved selected only "Tematica", but all the others were added to the url, with no value set ?limitstart=0&filter_Tematic_12=povestiri&filter_Pre_14=+&filter_Varst_16=+&filter_Autori_2=+&filter_Limba_4=+&filter_Colecie_9=+&filter_Tipcopert_11=+&filter_Productor_13=+ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14266 - - 4 years 7 months ago [\#340027](#340027) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Filter Not working In some areas](/forum/45-filters-search/899843-filter-not-working-in-some-areas#340027 "-- url of the page with the problem -- : www.totalfootballdirect.com/teamwear-kits -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.2 Hi, This might part be reated to: www.hikashop.com/forum/filters-search/89...sh404sef.html#318927 When browsing to the page that I copied in "Url of the page with the problem" it seems you can select 1 tem on the filter and after that it stops working. Chrome reports this error: Uncaught TypeError: Cannot read property 'newURL' of null at hikashop.js?v=423:922 at XMLHttpRequest.xhr.onreadystatechange (hikashop.js?v=423:206) Any ideas please? Other areas of the site work ok - others dont Many thanks.")* Hi, Note first that I wasn't able to reproduce the issue on my end on your website with either Edge or Chrome. While your issue looks similar for the user, the error is totally different. As you can see in your video, you have the error : > Access to XMLHttpRequest at xxx from yyy has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. From what I can read online it's something that can be fixed at the server level. It's probably because the URL for yyy has www. while the URL for xxx doesn't have the www. It might be an issue with the live parameter of the configuration.php file of your Joomla, but it might also be solved by redirecting non www URLs to www URLs in your htaccess. That's a common thing: [ www.joomlashack.com/blog/joomla/www/](https://www.joomlashack.com/blog/joomla/www/) I don't think there is anything we can do in HikaShop to fix that. The following user(s) said Thank You: [oxido](/forum/user/29793-oxido "View oxido's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2ZpbHRlcnMtc2VhcmNoLzg5OTg0My1maWx0ZXItbm90LXdvcmtpbmctaW4tc29tZS1hcmVhcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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