Search not returning any product results

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  • Hikamarket Multivendor Hikashop Business
1 year 11 months ago #341206

-- url of the page with the problem -- : blessedsacramentlibrary.org/
-- HikaShop version -- : 4.5.1
-- Joomla version -- : 4.1.2
-- PHP version -- : 7.4.29
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : None

Search is working fine for joomla articles, but does not return any results from hikashop products. I've enabled Hikashop categories search plugin, hikashop products search plugin and smart search - hakashop products plugin. No errors, just no results. Any suggestions gratefully received.

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1 year 11 months ago #341209

Hi,

If you're on Joomla 4, the normal search mechanism has been removed from Joomla. So both Hikashop categories search plugin and Hikashop products search plugin won't do anything, that's normal.
On Joomla 4, you only have the "smart search". For it to work, it needs to process the product data each time a product is saved.
I suppose you didn't save a product since you activated the HikaShop smart search plugin and that's why it doesn't find anything.
What you can do is to go in the smart search extension, in the backend, and click on the "index" button.
It will trigger the reindexing of all the data, including the products if the HikaShop smart search plugin is enabled.
Then, the products should show up in the search results.

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  • Hikamarket Multivendor Hikashop Business
1 year 11 months ago #341223

That worked. I had imported all the items in and therefore never "saved" any of them. Thank you.
Followup question, is there a way to get the Brand indexed so it is searchable as well?

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1 year 10 months ago #341231

Hi,

If you developed a similar smart search plugin ( 200 lines of codes ), you could index the brands too.
Without any development, it's not possible.

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1 year 10 months ago #341238

Know of anyone willing to undertake that development? Its above my pay grade

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1 year 10 months ago #341241

Hi,

We can work on that for you. You can use our contact form to request a quote:
www.hikashop.com/support/contact-us.html
Please make sure to include a link to this thread for reference.

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