Not possible to confirm the importfile

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  • Hikashop Essential
2 weeks 3 days ago #307427

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.5
-- PHP version -- : 7.2.16

Once a year I have to clean up the cursusproject (shop) and import a new cursusproject with a csv file.
This time it is not possible to import a csv file. There is no possibility to confirm the import file (see attachment).
How comes?

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  • MODERATOR
2 weeks 1 day ago #307439

Hi,

When you run the import process, if there is an issue with the import, you should get an error message on the page.
What do you get ?
Note that you might also want to try after activating the "error reporting" and "debug mode" settings of the Joomla configuration. That might display more error messages or with more information.
You might also want to look in the PHP error log of your server for any fatal error message related to the import. That might give crutial information on the issue.

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