[Skip to main content](#vessel-content) # Shipping and Billing Address Different ## - **[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")** - [![anlicor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23162-anlicor "View anlicor's Profile") Topic Author - [ Offline](/forum/user/23162-anlicor) Less More - Posts: 61 - Thank you received: 0 - - 13 years 2 months ago [\#121408](#121408) by [anlicor](/forum/user/23162-anlicor "View anlicor's Profile") *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121408 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* was created by *[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")* Does HikaShop currently handle a situation where the billing and shipping address are different? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 2 months ago [\#121433](#121433) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121433 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Sure --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")** - [![anlicor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23162-anlicor "View anlicor's Profile") Topic Author - [ Offline](/forum/user/23162-anlicor) Less More - Posts: 61 - Thank you received: 0 - - 13 years 2 months ago [\#121439](#121439) by [anlicor](/forum/user/23162-anlicor "View anlicor's Profile") Replied by *[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121439 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* In the registration form I only see Address Information. On the checkout Page I see billing address. Where do create and edit a shipping address? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Lutz](/forum/user/26105-lutz "View Lutz's Profile")** - [![Lutz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26105-lutz "View Lutz's Profile") - [ Offline](/forum/user/26105-lutz) Less More - Posts: 49 - Thank you received: 0 - - 13 years 2 months ago [\#121447](#121447) by [Lutz](/forum/user/26105-lutz "View Lutz's Profile") Replied by *[Lutz](/forum/user/26105-lutz "View Lutz's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121447 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Hi, I want to add a comment. I also see only the BILLING address in the checkout. Wouldn't it be better to have the SHIPPING address in the checkout, when the shipping and billing address are the same? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")** - [![anlicor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23162-anlicor "View anlicor's Profile") Topic Author - [ Offline](/forum/user/23162-anlicor) Less More - Posts: 61 - Thank you received: 0 - - 13 years 2 months ago [\#121448](#121448) by [anlicor](/forum/user/23162-anlicor "View anlicor's Profile") Replied by *[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121448 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* administrator -> hikashop -> settings -> Shipping & Payment Auto select default shipping and payment methods = Yes administrator -> hikashop -> Shipping Methods Configure and Publish One Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Lutz](/forum/user/26105-lutz "View Lutz's Profile")** - [![Lutz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26105-lutz "View Lutz's Profile") - [ Offline](/forum/user/26105-lutz) Less More - Posts: 49 - Thank you received: 0 - - 13 years 2 months ago [\#121452](#121452) by [Lutz](/forum/user/26105-lutz "View Lutz's Profile") Replied by *[Lutz](/forum/user/26105-lutz "View Lutz's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121452 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* thank you anlicor for the fast answer, it's done, but no change Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 2 months ago [\#121494](#121494) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121494 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Hi, When you are in the checkout, you see the billing address. Under the "shipping address" there is a checkbox, which I guess, should be checked. This checkbox say that the shipping address is the same than the billing address. Just uncheck it and you will be able to select a different shipping address, create a new address etc. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")** - [![anlicor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23162-anlicor "View anlicor's Profile") Topic Author - [ Offline](/forum/user/23162-anlicor) Less More - Posts: 61 - Thank you received: 0 - - 13 years 2 months ago [\#121515](#121515) by [anlicor](/forum/user/23162-anlicor "View anlicor's Profile") Replied by *[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121515 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Hi Jerome, His problem is that he doesn't see any mention of the shipping address at the checkout stage. I had the same problem till I played around with the configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Lutz](/forum/user/26105-lutz "View Lutz's Profile")** - [![Lutz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26105-lutz "View Lutz's Profile") - [ Offline](/forum/user/26105-lutz) Less More - Posts: 49 - Thank you received: 0 - - 13 years 2 months ago [\#121555](#121555) by [Lutz](/forum/user/26105-lutz "View Lutz's Profile") Replied by *[Lutz](/forum/user/26105-lutz "View Lutz's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121555 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Hi Jerome, i don't know what you mean. This is what I see in the checkout. See the picture enclosed. I can create a lot of addresses, but how can I select one as the shipping and the other as the billing address? - [ ![h4dcb7cb.jpg](/forum/attachment/12039) ](/forum/attachment/12039 "h4dcb7cb.jpg") [ ](/forum/attachment/12039?download=1 "h4dcb7cb.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")** - [![anlicor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23162-anlicor "View anlicor's Profile") Topic Author - [ Offline](/forum/user/23162-anlicor) Less More - Posts: 61 - Thank you received: 0 - - 13 years 2 months ago [\#121560](#121560) by [anlicor](/forum/user/23162-anlicor "View anlicor's Profile") Replied by *[anlicor](/forum/user/23162-anlicor "View anlicor's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121560 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Lutz Fiddle around with the HikaShop settings until the shipping address shows up becomes available. I understand that there is no default shipping method and that's why you don't see the shipping address. Yes I know its not user friendly but this is an issue you can solve. 1) Is a shipping method published and available? 2) administrator -> hikashop -> settings -> Shipping & Payment Auto select default shipping and payment methods = Yes These are what I had to change to get the shipping address to show up. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Lutz](/forum/user/26105-lutz "View Lutz's Profile")** - [![Lutz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26105-lutz "View Lutz's Profile") - [ Offline](/forum/user/26105-lutz) Less More - Posts: 49 - Thank you received: 0 - - 13 years 2 months ago [\#121568](#121568) by [Lutz](/forum/user/26105-lutz "View Lutz's Profile") Replied by *[Lutz](/forum/user/26105-lutz "View Lutz's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121568 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Hi anlicor, I think I have done everything as you has written. See the enclosed screenshots. - [ ![he59303a.jpg](/forum/attachment/12042) ](/forum/attachment/12042 "he59303a.jpg") [ ](/forum/attachment/12042?download=1 "he59303a.jpg") - [ ![h1cfb9b7.jpg](/forum/attachment/12043) ](/forum/attachment/12043 "h1cfb9b7.jpg") [ ](/forum/attachment/12043?download=1 "h1cfb9b7.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Lutz](/forum/user/26105-lutz "View Lutz's Profile")** - [![Lutz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26105-lutz "View Lutz's Profile") - [ Offline](/forum/user/26105-lutz) Less More - Posts: 49 - Thank you received: 0 - - 13 years 2 months ago [\#121581](#121581) by [Lutz](/forum/user/26105-lutz "View Lutz's Profile") Replied by *[Lutz](/forum/user/26105-lutz "View Lutz's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121581 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Hi anlicor, hi Jerome, it works !!! I had to set YES also the Option: Force shipping regardless of weight. Thank you for your help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Lutz](/forum/user/26105-lutz "View Lutz's Profile")** - [![Lutz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26105-lutz "View Lutz's Profile") - [ Offline](/forum/user/26105-lutz) Less More - Posts: 49 - Thank you received: 0 - - 13 years 2 months ago [\#121582](#121582) by [Lutz](/forum/user/26105-lutz "View Lutz's Profile") Replied by *[Lutz](/forum/user/26105-lutz "View Lutz's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121582 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* But Jerome, isn't it possible to set the Shipping address as the "standard" and to show the billing address only if its different from the shipping address. I'm sure that nearly all customers have only one address : the shipping address Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#121597](#121597) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping and Billing Address Different](/forum/25-install-update/861599-shipping-and-billing-address-different#121597 "Does HikaShop currently handle a situation where the billing and shipping address are different?")* Hi, You probably didn't had any shipping address because every products that were in your cart were **virtual** (without weight or dimension), so you should just put a **weight and a dimension** to your products, then the shipping address will always show with the good shipping method. The following user(s) said Thank You: [Lutz](/forum/user/26105-lutz "View Lutz's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2MTU5OS1zaGlwcGluZy1hbmQtYmlsbGluZy1hZGRyZXNzLWRpZmZlcmVudD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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