[Skip to main content](#vessel-content) # Canada Post Shipping plugin not displaying all ## - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 3 months ago [\#165172](#165172) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165172 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* was created by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- don't know! please see attached -- Joomla version -- ![:3](/smile3.gif ":3").3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks! - [ ![ha85b251.png](/forum/attachment/18646) ](/forum/attachment/18646 "ha85b251.png") [ ](/forum/attachment/18646?download=1 "ha85b251.png") - [ ![h59f79a4.jpg](/forum/attachment/18647) ](/forum/attachment/18647 "h59f79a4.jpg") [ ](/forum/attachment/18647?download=1 "h59f79a4.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#165258](#165258) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165258 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hello, 1. Can you download the last Hikashop version through our website, install it, and test it again ? 2. Can you show me some screenshots of how did you configured your canada post shipping method ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 3 months ago [\#165325](#165325) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Replied by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165325 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hi, Thanks for your response. Installed latest Hikashop- same results Please see attached files for the Canada Post. Also, I talked to Canada Post, they say they are not receiving the postal code. [ ![hb83946f.png](/forum/attachment/18671) ](/forum/attachment/18671 "hb83946f.png") [ ![haa7a50d.png](/forum/attachment/18672) ](/forum/attachment/18672 "haa7a50d.png") [ ![h19b1f26.png](/forum/attachment/18673) ](/forum/attachment/18673 "h19b1f26.png") [ ![h7ec9208.png](/forum/attachment/18674) ](/forum/attachment/18674 "h7ec9208.png") - [ ![hb83946f.png](/forum/attachment/18671) ](/forum/attachment/18671 "hb83946f.png") [ ](/forum/attachment/18671?download=1 "hb83946f.png") - [ ![haa7a50d.png](/forum/attachment/18672) ](/forum/attachment/18672 "haa7a50d.png") [ ](/forum/attachment/18672?download=1 "haa7a50d.png") - [ ![h19b1f26.png](/forum/attachment/18673) ](/forum/attachment/18673 "h19b1f26.png") [ ](/forum/attachment/18673?download=1 "h19b1f26.png") - [ ![h7ec9208.png](/forum/attachment/18674) ](/forum/attachment/18674 "h7ec9208.png") [ ](/forum/attachment/18674?download=1 "h7ec9208.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago - 12 years 3 months ago [\#165364](#165364) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165364 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hello, Can you remove the warehouses without any value, and also the values of the Weight ans dimenssion approximation and then try it again ? If it's still not working, can you send me a temporary Access to your back-end through a private message ? And also replace the Weight value of the "Dimensions and weight of grouped packages" option to **30** Thanks. Last edit: 12 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 3 months ago [\#165462](#165462) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Replied by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165462 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hi Mohamed I made those changes. I removed the empty warehouse fields, however a new one keeps reappearing each time i save. This did have some effect: now I only get one error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." instead of eight, so the warehouses seem to be the issue there. Is there a way to stop another empty warehouse field appearing on save? Also, I still only get the two options for shipping. I'll send the login credentials privately. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 3 months ago [\#165464](#165464) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Replied by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165464 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* What is the email address for a private message? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#165634](#165634) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165634 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* You can send it to me through a private message by using the "Private message" icon below my avatar. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#165781](#165781) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165781 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hello, I've done some tests modifications on the Canada Post shipping plugin, can you test it with that last version : *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")** - [![geeksonthebeach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Topic Author - [ Offline](/forum/user/33110-geeksonthebeach) Less More - Posts: 21 - Thank you received: 1 - - 12 years 3 months ago [\#165801](#165801) by [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Replied by *[geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165801 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Thank you Mohamed. The error message has now gone. The shipping options still don't show, only one of the three that I selected in configuration shows in the front. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 months ago [\#165874](#165874) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#165874 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hello, I think that the issue is probably coming from your Canada Post account, so the solution will probably to directly contact Canada Post about that issue. The following user(s) said Thank You: [geeksonthebeach](/forum/user/33110-geeksonthebeach "View geeksonthebeach's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samuel](/forum/user/13099-samuel "View samuel's Profile")** - [![samuel's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13099.jpg)](/forum/user/13099-samuel "View samuel's Profile") - [ Offline](/forum/user/13099-samuel) - Lockhart Less More - Posts: 77 - Thank you received: 1 - - 12 years 3 weeks ago [\#176388](#176388) by [samuel](/forum/user/13099-samuel "View samuel's Profile") Replied by *[samuel](/forum/user/13099-samuel "View samuel's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176388 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* I am having a very similar issue! Canada post error Error while sending XML to canada post -3000 origin postal code is illegal Please advise what could be wrong. no one has been able to checkout on my site for about 2 weeks! As soon as this error comes up, the cart becomes EMPTY also. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 weeks ago [\#176450](#176450) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176450 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Can you download the last Hikashop version through our website, Install it, and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samuel](/forum/user/13099-samuel "View samuel's Profile")** - [![samuel's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13099.jpg)](/forum/user/13099-samuel "View samuel's Profile") - [ Offline](/forum/user/13099-samuel) - Lockhart Less More - Posts: 77 - Thank you received: 1 - - 12 years 3 weeks ago [\#176510](#176510) by [samuel](/forum/user/13099-samuel "View samuel's Profile") Replied by *[samuel](/forum/user/13099-samuel "View samuel's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176510 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* yes. i just did the other day. I always have the most current versions. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 weeks ago [\#176612](#176612) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176612 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hello, I just checked your website and your Hikashop version is from the one month ago (24/09/14), Can you download it through our website and test it again ? Thanks. The following user(s) said Thank You: [samuel](/forum/user/13099-samuel "View samuel's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[samuel](/forum/user/13099-samuel "View samuel's Profile")** - [![samuel's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar13099.jpg)](/forum/user/13099-samuel "View samuel's Profile") - [ Offline](/forum/user/13099-samuel) - Lockhart Less More - Posts: 77 - Thank you received: 1 - - 12 years 3 weeks ago - 12 years 3 weeks ago [\#176688](#176688) by [samuel](/forum/user/13099-samuel "View samuel's Profile") Replied by *[samuel](/forum/user/13099-samuel "View samuel's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176688 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Updated hikashop to download as of today. 1) Today the testing is different! ![:)](/media/kunena/emoticons/3.png ":)") [ imgur.com/rGtfUs8](http://imgur.com/rGtfUs8) is there anything else here that needs to be configured or changed to make it look / work better? 2) What do i do about this ERROR? [ imgur.com/VuXgDBT](http://imgur.com/VuXgDBT) 3) Also, I have 2 two payment methods, How can I tell hikashop to select PAYPAL as default? Last edit: 12 years 3 weeks ago by [samuel](/forum/user/13099-samuel "View samuel's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile")** - [![av.opticom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7200-av-opticom "View av.opticom's Profile") - [ Offline](/forum/user/7200-av-opticom) Less More - Posts: 55 - Thank you received: 4 - - - 12 years 3 weeks ago - 12 years 3 weeks ago [\#176725](#176725) by [av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile") Replied by *[av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176725 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Previous errors that I had been getting with Canada Post plugin (which I thought were due to the empty warehouse problem) appear to be fixed with the 2014-10-24 version of Hikashop. I continue to get an empty warehouse created when the plugin is saved, though. Dave Last edit: 12 years 3 weeks ago by [av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile"). Reason: wrong date on HS version Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 3 weeks ago [\#176768](#176768) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176768 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hi, @Samuel 2. You should probably enable the "FedEx Ground (Home Delivery) (USA, PUERTO RICO)" service of your FedEx shipping method. 3. You'll have to set the "Auto select default shipping and payment methods" option to YES through "Hikasohp->System->Configuration->Checkout" and make sure that the PayPal payment method is ordered first through your payment method listing ("Hikashop->System->Payment Methods"). @av.opticom Can you give me more information about the issue that you are having ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile")** - [![av.opticom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7200-av-opticom "View av.opticom's Profile") - [ Offline](/forum/user/7200-av-opticom) Less More - Posts: 55 - Thank you received: 4 - - - 12 years 3 weeks ago - 12 years 3 weeks ago [\#176817](#176817) by [av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile") Replied by *[av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#176817 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* When I edit the Canada Post shipping plugin a new warehouse is created whenever I select "Save" or "Save & Close". With "Save", the new warehouse - with empty fields - appears immediately; with "Save & Close" the new warehouse appears when the plugin is opened again for editing. If the new one is not trashed each time, more and more new warehouses will appear. Since it now looks like that this not the cause of CP returning errors at checkout, it is simply a frustrating inconvenience and so far apparently not causing any other issues. Note: I found this thread while searching for the new warehouse problem, which was first posted by geeksonthebeach in #165462. - [ ![CP-warehouse-before-save.jpg](/forum/attachment/20308) ](/forum/attachment/20308 "...efore-save.jpg") [ ](/forum/attachment/20308?download=1 "...efore-save.jpg") - [ ![CP-warehouse-after-save.jpg](/forum/attachment/20309) ](/forum/attachment/20309 "...after-save.jpg") [ ](/forum/attachment/20309?download=1 "...after-save.jpg") Last edit: 12 years 3 weeks ago by [av.opticom](/forum/user/7200-av-opticom "View av.opticom's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 2 weeks ago [\#177001](#177001) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post Shipping plugin not displaying all](/forum/25-install-update/869907-canada-post-shipping-plugin-not-displaying-all#177001 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- don't know! please see attached -- Joomla version -- :3.3.1 -- PHP version -- : x.x.x -- Browser(s) name and version --chrome 35.0.1916.153 Canada Post Shipping plugin not displaying all options, only two. There may be a plugin version problem as I saw in another post, however I can't tell you what version I have. see attached. I'm concerned that I won't be able to upgrade. I've gone through the checklist for shipping problems. Also getting this error message "Error while sending XML to CANADA POST. Error code: -3000. Message: Origin Postal Code is illegal." Changed the warehouse postal code so there was no spaces, but still getting the error. Thanks!")* Hello, Thanks for your feedback, I just reproduced your issue and I'll fix it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg2OTkwNy1jYW5hZGEtcG9zdC1zaGlwcGluZy1wbHVnaW4tbm90LWRpc3BsYXlpbmctYWxsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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