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# [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics
| Having an installation or update issue? You will probably find some help here. |
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| [ ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade) | [Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 4 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40#297869 "Hi, We try as much as possible.") 8 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=0 "Page:1") - [2](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20 "Page:2") - [3](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40 "Page:3") | Replies:50 Views:44k | [Last Post](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40#297869 "Hi, We try as much as possible.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 2 months ago |
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| [](/forum/25-install-update/100000136-slider-article) | [Slider Article](/forum/25-install-update/100000136-slider-article "-- url of the page with the problem -- : www.sudkarting.fr/fr/boutique.html -- HikaShop version -- : 6.8.2 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 157.0 Bonjour, Je constate que si j'active les Flèches dans les images des articles, il y a un problème de positionnement pour l'une d'entre elles. Elle se retrouve au milieu de l'image...Est il possible de les rendre également plus visibles? A voir") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 day 17 hours ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/100000136-slider-article#100000668 "-- url of the page with the problem -- : www.sudkarting.fr/fr/boutique.html -- HikaShop version -- : 6.8.2 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 157.0 Bonjour, Je constate que si j'active les Flèches dans les images des articles, il y a un problème de positionnement pour l'une d'entre elles. Elle se retrouve au milieu de l'image...Est il possible de les rendre également plus visibles? A voir") 1 day 11 hours ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:0 Views:19 | [Last Post](/forum/25-install-update/100000136-slider-article#100000668 "-- url of the page with the problem -- : www.sudkarting.fr/fr/boutique.html -- HikaShop version -- : 6.8.2 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 157.0 Bonjour, Je constate que si j'active les Flèches dans les images des articles, il y a un problème de positionnement pour l'une d'entre elles. Elle se retrouve au milieu de l'image...Est il possible de les rendre également plus visibles? A voir") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 1 day 11 hours ago |
| [](/forum/25-install-update/100000138-fatal-error-in-adddiscount-for-related-products-with-variant-only-prices---ord) | [Fatal error in addDiscount() for related products with variant-only prices – ord](/forum/25-install-update/100000138-fatal-error-in-adddiscount-for-related-products-with-variant-only-prices---ord "-- HikaShop version -- : 6.8.2 -- Joomla version -- : 5.4.9 -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 157.0 ### Impact Customers receive a **blank order created email**. It happens with the standard `related_products` mail block whenever a related product gets its price from its variants and a discount applies to it, with "Floating tax prices" enabled. Each of these is a normal setup: variant pricing, catalogue discounts, and floating tax prices for VAT-inclusive prices in the EU. The root cause is not limited to emails. For **every product priced through its variants**, the `'all'` price display type puts a raw price string next to each price object in `$product->prices` (details below). Any code that loops over the prices and expects objects is affected. Here it crashes in `addDiscount()`. ### Error > Attempt to assign property "price_value_with_tax" on string > in `administrator/components/com_hikashop/classes/currency.php` on line 2512 ``` #0 classes/currency.php(2438): hikashopCurrencyClass->addDiscount('26.50000', Object(stdClass), 0, 1120, 12) #1 classes/currency.php(2373): hikashopCurrencyClass->addDiscountToPrices(Object(stdClass), Array, 0, 1120) #2 classes/currency.php(1091): hikashopCurrencyClass->addDiscountToPrices(Array, Array, 0, 1120) #3 classes/currency.php(532): hikashopCurrencyClass->getProductsPrices(Array, Array) #4 classes/product.php(2769): hikashopCurrencyClass->getListingPrices(Array, 1120, 1, 'inherit') #5 media/com_hikashop/mail/blocks/related_products.html.php(46): hikashopProductClass->loadProductsListingData(Array, Array) #6 classes/mail.php(885): include(...) ... #12 classes/order.php(2448): hikashopMailClass->get('order_creation_notification', Object(stdClass)) ``` ### Steps to reproduce 1. Enable "Floating tax prices". 2. Create product B with variants. Put the prices on the variants only, not on the main product. 3. Publish a discount that applies to product B (or to all products). 4. Add product B as a related product of product A. 5. Order product A. The `order_creation_notification` email is sent blank. ### Cause (`classes/currency.php`, 6.8.2) **1.** In `getProductsPrices()`, variant price search, case `'all'` (around line 931): ```php foreach($matches as $j => $match){ if(isset($found[$match->price_value])) continue; $found[]=$match->price_value; // line 934 ... $found[$match->price_value]=$match; // line 940 } $rows[$k]->prices = array_values($found); ``` Line 934 adds the price value as an extra array entry, so the price list becomes for example ``. The duplicate check on line 933 only needs the keyed entry from line 940. The `related_products` mail block passes `'inherit'` as the price display type. `getProductsPrices()` does not resolve `'inherit'`, so it falls through `default:` into this `'all'` case. **2.** `addDiscount()` (line 2508) writes to `$price` in the floating tax block before its `is_object($price)` check: ```php if($config->get('floating_tax_prices', 0)) { if(!isset($price->price_value_with_tax)) $price->price_value_with_tax = $price->price_value; // line 2512: fatal error on a string ... } if(!is_object($price)) return; ``` With floating tax prices off, the check skips the string silently. With it on, the email fails. ### Suggested fix - Remove line 934 (`$found[]=$match->price_value;`) - Move the `is_object($price)` check to the top of `addDiscount()` Thanks!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 day 15 hours ago, by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") [Last Post](/forum/25-install-update/100000138-fatal-error-in-adddiscount-for-related-products-with-variant-only-prices---ord#100000669 "-- HikaShop version -- : 6.8.2 -- Joomla version -- : 5.4.9 -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 157.0 ### Impact Customers receive a **blank order created email**. It happens with the standard `related_products` mail block whenever a related product gets its price from its variants and a discount applies to it, with "Floating tax prices" enabled. Each of these is a normal setup: variant pricing, catalogue discounts, and floating tax prices for VAT-inclusive prices in the EU. The root cause is not limited to emails. For **every product priced through its variants**, the `'all'` price display type puts a raw price string next to each price object in `$product->prices` (details below). Any code that loops over the prices and expects objects is affected. Here it crashes in `addDiscount()`. ### Error > Attempt to assign property "price_value_with_tax" on string > in `administrator/components/com_hikashop/classes/currency.php` on line 2512 ``` #0 classes/currency.php(2438): hikashopCurrencyClass->addDiscount('26.50000', Object(stdClass), 0, 1120, 12) #1 classes/currency.php(2373): hikashopCurrencyClass->addDiscountToPrices(Object(stdClass), Array, 0, 1120) #2 classes/currency.php(1091): hikashopCurrencyClass->addDiscountToPrices(Array, Array, 0, 1120) #3 classes/currency.php(532): hikashopCurrencyClass->getProductsPrices(Array, Array) #4 classes/product.php(2769): hikashopCurrencyClass->getListingPrices(Array, 1120, 1, 'inherit') #5 media/com_hikashop/mail/blocks/related_products.html.php(46): hikashopProductClass->loadProductsListingData(Array, Array) #6 classes/mail.php(885): include(...) ... #12 classes/order.php(2448): hikashopMailClass->get('order_creation_notification', Object(stdClass)) ``` ### Steps to reproduce 1. Enable "Floating tax prices". 2. Create product B with variants. Put the prices on the variants only, not on the main product. 3. Publish a discount that applies to product B (or to all products). 4. Add product B as a related product of product A. 5. Order product A. The `order_creation_notification` email is sent blank. ### Cause (`classes/currency.php`, 6.8.2) **1.** In `getProductsPrices()`, variant price search, case `'all'` (around line 931): ```php foreach($matches as $j => $match){ if(isset($found[$match->price_value])) continue; $found[]=$match->price_value; // line 934 ... $found[$match->price_value]=$match; // line 940 } $rows[$k]->prices = array_values($found); ``` Line 934 adds the price value as an extra array entry, so the price list becomes for example ``. The duplicate check on line 933 only needs the keyed entry from line 940. The `related_products` mail block passes `'inherit'` as the price display type. `getProductsPrices()` does not resolve `'inherit'`, so it falls through `default:` into this `'all'` case. **2.** `addDiscount()` (line 2508) writes to `$price` in the floating tax block before its `is_object($price)` check: ```php if($config->get('floating_tax_prices', 0)) { if(!isset($price->price_value_with_tax)) $price->price_value_with_tax = $price->price_value; // line 2512: fatal error on a string ... } if(!is_object($price)) return; ``` With floating tax prices off, the check skips the string silently. With it on, the email fails. ### Suggested fix - Remove line 934 (`$found[]=$match->price_value;`) - Move the `is_object($price)` check to the top of `addDiscount()` Thanks!") 1 day 11 hours ago by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") | Replies:0 Views:20 | [Last Post](/forum/25-install-update/100000138-fatal-error-in-adddiscount-for-related-products-with-variant-only-prices---ord#100000669 "-- HikaShop version -- : 6.8.2 -- Joomla version -- : 5.4.9 -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 157.0 ### Impact Customers receive a **blank order created email**. It happens with the standard `related_products` mail block whenever a related product gets its price from its variants and a discount applies to it, with "Floating tax prices" enabled. Each of these is a normal setup: variant pricing, catalogue discounts, and floating tax prices for VAT-inclusive prices in the EU. The root cause is not limited to emails. For **every product priced through its variants**, the `'all'` price display type puts a raw price string next to each price object in `$product->prices` (details below). Any code that loops over the prices and expects objects is affected. Here it crashes in `addDiscount()`. ### Error > Attempt to assign property "price_value_with_tax" on string > in `administrator/components/com_hikashop/classes/currency.php` on line 2512 ``` #0 classes/currency.php(2438): hikashopCurrencyClass->addDiscount('26.50000', Object(stdClass), 0, 1120, 12) #1 classes/currency.php(2373): hikashopCurrencyClass->addDiscountToPrices(Object(stdClass), Array, 0, 1120) #2 classes/currency.php(1091): hikashopCurrencyClass->addDiscountToPrices(Array, Array, 0, 1120) #3 classes/currency.php(532): hikashopCurrencyClass->getProductsPrices(Array, Array) #4 classes/product.php(2769): hikashopCurrencyClass->getListingPrices(Array, 1120, 1, 'inherit') #5 media/com_hikashop/mail/blocks/related_products.html.php(46): hikashopProductClass->loadProductsListingData(Array, Array) #6 classes/mail.php(885): include(...) ... #12 classes/order.php(2448): hikashopMailClass->get('order_creation_notification', Object(stdClass)) ``` ### Steps to reproduce 1. Enable "Floating tax prices". 2. Create product B with variants. Put the prices on the variants only, not on the main product. 3. Publish a discount that applies to product B (or to all products). 4. Add product B as a related product of product A. 5. Order product A. The `order_creation_notification` email is sent blank. ### Cause (`classes/currency.php`, 6.8.2) **1.** In `getProductsPrices()`, variant price search, case `'all'` (around line 931): ```php foreach($matches as $j => $match){ if(isset($found[$match->price_value])) continue; $found[]=$match->price_value; // line 934 ... $found[$match->price_value]=$match; // line 940 } $rows[$k]->prices = array_values($found); ``` Line 934 adds the price value as an extra array entry, so the price list becomes for example ``. The duplicate check on line 933 only needs the keyed entry from line 940. The `related_products` mail block passes `'inherit'` as the price display type. `getProductsPrices()` does not resolve `'inherit'`, so it falls through `default:` into this `'all'` case. **2.** `addDiscount()` (line 2508) writes to `$price` in the floating tax block before its `is_object($price)` check: ```php if($config->get('floating_tax_prices', 0)) { if(!isset($price->price_value_with_tax)) $price->price_value_with_tax = $price->price_value; // line 2512: fatal error on a string ... } if(!is_object($price)) return; ``` With floating tax prices off, the check skips the string silently. With it on, the email fails. ### Suggested fix - Remove line 934 (`$found[]=$match->price_value;`) - Move the `is_object($price)` check to the top of `addDiscount()` Thanks!") by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") 1 day 11 hours ago |
| [](/forum/25-install-update/100000133-can-not-access-email-edit-in-admin) | [Can not access email edit in admin](/forum/25-install-update/100000133-can-not-access-email-edit-in-admin "-- HikaShop version -- : 6.8.2 -- Joomla version -- : 4 -- Browser(s) name and version -- : Chrome 156.0 Hello After updating to the latest version, clicking on System/Emails redirects me to the frontpage.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 days 10 hours ago, by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") [Last Post](/forum/25-install-update/100000133-can-not-access-email-edit-in-admin#100000651 "-- HikaShop version -- : 6.8.2 -- Joomla version -- : 4 -- Browser(s) name and version -- : Chrome 156.0 Hello After updating to the latest version, clicking on System/Emails redirects me to the frontpage.") 2 days 7 hours ago by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") | Replies:0 Views:17 | [Last Post](/forum/25-install-update/100000133-can-not-access-email-edit-in-admin#100000651 "-- HikaShop version -- : 6.8.2 -- Joomla version -- : 4 -- Browser(s) name and version -- : Chrome 156.0 Hello After updating to the latest version, clicking on System/Emails redirects me to the frontpage.") by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") 2 days 7 hours ago |
| [](/forum/25-install-update/100000108-merchant-api) | [Merchant API](/forum/25-install-update/100000108-merchant-api "-- url of the page with the problem -- : nordicdental.dk/ -- Browser(s) name and version -- : Chrome 156.0") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 1 day ago, by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") [Last Post](/forum/25-install-update/100000108-merchant-api#100000629 "Hi Nicolas Ok, I think I will leave it. Google has removed products anyway, so it do not show almost nothing anyway. Thank you for your help. Br. Peter") 3 days 23 hours ago by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") | Replies:1 Views:51 | [Last Post](/forum/25-install-update/100000108-merchant-api#100000629 "Hi Nicolas Ok, I think I will leave it. Google has removed products anyway, so it do not show almost nothing anyway. Thank you for your help. Br. Peter") by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") 3 days 23 hours ago |
| [](/forum/25-install-update/100000119-hikashop-log-plugin) | [hikashop log plugin](/forum/25-install-update/100000119-hikashop-log-plugin "-- url of the page with the problem -- : www.ubuntushop.biz -- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4 -- PHP version -- : 8.5 -- Browser(s) name and version -- : Firefox 159.0 -- Error-message(debug-mod must be tuned on) -- : no entries in new log plugin Payment plugins debug on, but the hikashop log plugin does not have entries Or does it only write log when order is confirmed?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 days 18 hours ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile") [Last Post](/forum/25-install-update/100000119-hikashop-log-plugin#100000620 "Bonjour, A ce sujet, doit on laisser activé le mode débogage dans le mode de paiement ou c'est seulement pour une recherche de problèmes éventuels ? Merci") 4 days 13 hours ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:1 Views:48 | [Last Post](/forum/25-install-update/100000119-hikashop-log-plugin#100000620 "Bonjour, A ce sujet, doit on laisser activé le mode débogage dans le mode de paiement ou c'est seulement pour une recherche de problèmes éventuels ? Merci") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 4 days 13 hours ago |
| [](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id) | [Order admin notification shows order code instead of numeric order ID](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id "-- Browser(s) name and version -- : Chrome 156.0 Hello Nicolas, After updating to HikaShop Business 6.7.1, I've noticed a change in the order notification emails sent to the administrator. Previously, the first lines of the email included the numeric order ID, for example: "Hello, You can access the order details directly by clicking on the link below after logging into your administration: 92860." Now, after the update, the same email displays an alphanumeric order code instead, for example: H9Q2N8K60. This is a problem for us because we use the numeric order ID extensively in our daily order management and internal processes. My questions are: * Is this an intentional change introduced in the latest version, or could it be a bug? * Is there a way to restore the numeric order ID in the administrator notification email, as it appeared before? * Could both identifiers be displayed in the email, without changing the existing order numbering configuration? We would prefer a solution that doesn't require modifying HikaShop core files and that will remain compatible with future updates. Thank you for your help. Best regards, José Ángel Hermanos Galiano") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 4 days 22 hours ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id#100000617 "It works. Thank so much!!") 4 days 18 hours ago by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:1 Views:41 | [Last Post](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id#100000617 "It works. Thank so much!!") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") 4 days 18 hours ago |
| [](/forum/25-install-update/100000121-ajout-plugin) | [Ajout Plugin](/forum/25-install-update/100000121-ajout-plugin "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 156.0 Bonjour, J'ai pris l'habitude de mettre à jour Hikashop très très régulièrement afin de bénéficier des corrections et surtout des nombreuses nouveautés et je constate que depuis quelques mises à jour j'ai l'ajout du même plugin à chaque fois...Dans mon cas, j'ai 13 fois ce plugin > ") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 days 16 hours ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/100000121-ajout-plugin#100000612 "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 156.0 Bonjour, J'ai pris l'habitude de mettre à jour Hikashop très très régulièrement afin de bénéficier des corrections et surtout des nombreuses nouveautés et je constate que depuis quelques mises à jour j'ai l'ajout du même plugin à chaque fois...Dans mon cas, j'ai 13 fois ce plugin > ") 4 days 22 hours ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:0 Views:38 | [Last Post](/forum/25-install-update/100000121-ajout-plugin#100000612 "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 156.0 Bonjour, J'ai pris l'habitude de mettre à jour Hikashop très très régulièrement afin de bénéficier des corrections et surtout des nombreuses nouveautés et je constate que depuis quelques mises à jour j'ai l'ajout du même plugin à chaque fois...Dans mon cas, j'ai 13 fois ce plugin > ") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 4 days 22 hours ago |
| [](/forum/25-install-update/900033-new-order-notification-via-sms) | [new order notification via SMS](/forum/25-install-update/900033-new-order-notification-via-sms "Hello! How can we send new order notification via SMS on phone. please help. Thank you, Sharat") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 years 5 months ago, by [sdhakad](/forum/user/5771-sdhakad "View sdhakad's Profile") [Last Post](/forum/25-install-update/900033-new-order-notification-via-sms#100000586 "Hi, For anyone reading this: HikaShop can now do this with the plugin. It sends an SMS when an order reaches the statuses you choose, with your own text for each one, and it can text your own mobile numbers when a new order comes in. The messages go through your own Twilio, Vonage, OVHcloud or seven.io account, which bills each message.") 6 days 15 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1210 | [Last Post](/forum/25-install-update/900033-new-order-notification-via-sms#100000586 "Hi, For anyone reading this: HikaShop can now do this with the plugin. It sends an SMS when an order reaches the statuses you choose, with your own text for each one, and it can text your own mobile numbers when a new order comes in. The messages go through your own Twilio, Vonage, OVHcloud or seven.io account, which bills each message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 days 15 hours ago |
| [](/forum/25-install-update/908881-coinbase-plugin) | [coinbase plugin](/forum/25-install-update/908881-coinbase-plugin "-- url of the page with the problem -- : www.ubuntushop.biz -- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1 -- PHP version -- : 8.3 I asked them if this will work on latest hikasop and joomla 5, but no answer. www.nordmograph.com/extensions/index.php...egory_id=4&Itemid=58 can someone tell here if this payment will work?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 11 months ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile") [Last Post](/forum/25-install-update/908881-coinbase-plugin#100000582 "Hi, For anyone reading this: we now have a payment plugin that works on current versions. The customer pays in USDC or USDT from any wallet on the Coinbase payment page and you are credited in USDC. It needs a verified Coinbase Business account, which Coinbase opens to companies of the United States and Singapore. For other countries, there are also our and plugins.") 6 days 15 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:666 | [Last Post](/forum/25-install-update/908881-coinbase-plugin#100000582 "Hi, For anyone reading this: we now have a payment plugin that works on current versions. The customer pays in USDC or USDT from any wallet on the Coinbase payment page and you are credited in USDC. It needs a verified Coinbase Business account, which Coinbase opens to companies of the United States and Singapore. For other countries, there are also our and plugins.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 days 15 hours ago |
| [](/forum/25-install-update/100000112-checkout-payment-issues-after-update) | [Checkout payment Issues after update](/forum/25-install-update/100000112-checkout-payment-issues-after-update "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 157.0 -- Error-message(debug-mod must be tuned on) -- : no error text. Hi, after updating hikashop business to 6.8.0 and then 6.8.1, I have a payment issue in the checkout proces. IF I chose paypal payment, once finished the checkout, I receive a page that tells me "thank you, order completed and the order is paid", but I'm no longer redirected to the paypal page for the payment. IF I chose payment with bank transfer, I receive a page that tells me "thank you, order completed and the order is paid", but I no longer receive the page that shows the coordinates for the bank transfer. I do not touch anything into the hikashop configuration. What's going on?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 20 hours ago, by [gus](/forum/user/39157-gus "View gus's Profile") [Last Post](/forum/25-install-update/100000112-checkout-payment-issues-after-update#100000566 "Hi Nicolas, I've reinstalled 6.8.1 Business right now, nothing change. Here the screenshot of orders page of the two test orders I placed after update; in the "order status" column, both appear as "created," but in reality, on the frontend, both showed a status of "completed and paid." (The mail I receive from the page says "order created", not completed or paid.) ERRATA CORRIGE: I find out the error and the "order statuses" columns you meant, there are into System>order statuses , not Orders>order statuses. Enclose new screenshot, it was red on unpaid, I've put green on unpaid and it works. Problem Solved, thank you.") 1 week 12 hours ago by [gus](/forum/user/39157-gus "View gus's Profile") | Replies:1 Views:72 | [Last Post](/forum/25-install-update/100000112-checkout-payment-issues-after-update#100000566 "Hi Nicolas, I've reinstalled 6.8.1 Business right now, nothing change. Here the screenshot of orders page of the two test orders I placed after update; in the "order status" column, both appear as "created," but in reality, on the frontend, both showed a status of "completed and paid." (The mail I receive from the page says "order created", not completed or paid.) ERRATA CORRIGE: I find out the error and the "order statuses" columns you meant, there are into System>order statuses , not Orders>order statuses. Enclose new screenshot, it was red on unpaid, I've put green on unpaid and it works. Problem Solved, thank you.") by [gus](/forum/user/39157-gus "View gus's Profile") 1 week 12 hours ago |
| [](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update) | [PayPal Plugin issue with 6.8.1 update](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update "-- HikaShop version -- : 6.8.1 -- Browser(s) name and version -- : Firefox 159.0 Hello, I am testing the update from 6.6 to 6.81 and I am having an issue with the updated PayPal Payment Plugin. I got it working by setting up new credentials in Paypal, but I can not get the Venmo button to show and I also preferred how the previous version had the credit/debit card option displayed as a button below the other payment options (paypal, pay later, venmo, etc). It seems this version requires that the full credit card fields be displayed along with the other "button" options. Im curious what the fix is to get venmo to show as maybe that will also reveal the missing credit/debit card button layout i prefer, but assuming it does not, would it be viable for me to use the previous PayPal plugin? is that previous version still available to me after the update? Thank you! Matt") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 1 day ago, by [Mrooke2](/forum/user/83984-mrooke2 "View Mrooke2's Profile") [Last Post](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update#100000556 "Bonjour, Il manque la traduction...Enfin, non si on charge le dernier ficher langue elle est présente, mais ce dernier ne se charge pas au téléchargement de la version (à confirmer) A suivre") 1 week 16 hours ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:2 Views:92 | [Last Post](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update#100000556 "Bonjour, Il manque la traduction...Enfin, non si on charge le dernier ficher langue elle est présente, mais ce dernier ne se charge pas au téléchargement de la version (à confirmer) A suivre") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 1 week 16 hours ago |
| [](/forum/25-install-update/100000107-texte-retractation) | [Texte Retractation](/forum/25-install-update/100000107-texte-retractation "-- Browser(s) name and version -- : Chrome 156.0 Bonjour, La nouvelle version et ses nouveautés..., pouvez vous m'expliquer les textes pour la rétractation ? Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 1 day ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/100000107-texte-retractation#100000534 "-- Browser(s) name and version -- : Chrome 156.0 Bonjour, La nouvelle version et ses nouveautés..., pouvez vous m'expliquer les textes pour la rétractation ? Merci") 1 week 1 day ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:0 Views:40 | [Last Post](/forum/25-install-update/100000107-texte-retractation#100000534 "-- Browser(s) name and version -- : Chrome 156.0 Bonjour, La nouvelle version et ses nouveautés..., pouvez vous m'expliquer les textes pour la rétractation ? Merci") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 1 week 1 day ago |
| [](/forum/25-install-update/100000103-texte) | [Texte](/forum/25-install-update/100000103-texte "-- HikaShop version -- : 6.8.0 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 156.0 Bonjour, Beaucoup de nouveautés sur cette version 6.8.0, encore bravo ! J'ai fait un test avec une commande en virement et certains textes méritent d'être "ajustés" et je n'ai pas vu ce que vous appelez la page de remerciements... Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 1 day ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/100000103-texte#100000529 "Au top ! Comme préconisé par vos soins, j'ai ajouté le code au fichier CSS pour la partie publique (custom dans mon cas) Merci encore et bravo pour ces nouveautés. ") 1 week 1 day ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:1 Views:45 | [Last Post](/forum/25-install-update/100000103-texte#100000529 "Au top ! Comme préconisé par vos soins, j'ai ajouté le code au fichier CSS pour la partie publique (custom dans mon cas) Merci encore et bravo pour ces nouveautés. ") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 1 week 1 day ago |
| [](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in) | [PDF Invoice plugin 5.2.15 - installer does not finish, and test invoice files in](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 6.2.0 -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Safari 605.1 Hello, I updated the PDF Invoice plugin from 5.0.14 to 5.2.15 and would like to report two things. 1. The installer does not finish When I install the zip from the Joomla extension installer, the first attempt ended with an error. On the second attempt, the installation screen stayed on "installing" and never finished. However, the Extensions: Manage list now shows version 5.2.15, and PDF invoices are generated correctly with tc-lib-pdf 8.83.0, so the plugin itself works fine. The package is about 20 MB with almost 2,000 files, so the installer may be hitting a time limit at the very end. Environment: - Joomla 6.2.0 - HikaShop 6.7.1 - PHP 8.5.12 - Previous plugin version: 5.0.14 (installed without problems) I also checked the zip file itself. It extracts without errors and the PHP files have no syntax errors, so the archive does not seem to be damaged. 2. Test invoice files are included in the package The package contains test invoice files in attachinvoice/invoices/: - 32 files named facturx_42_*.xml - 7 files named ubl_99999_*.xml These look like generated invoices from your test environment. They would be copied to every site that installs the update. Could you remove them from the package? Thank you for your continued work on this plugin.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 2 days ago, by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") [Last Post](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in#100000517 "Thank you for the detailed answer, and for removing the test files so quickly. Your explanation about the installer makes sense to me. My hosting provider seems to have recently added some measures against vulnerabilities, and I have felt that pages respond more slowly since then. That is very likely why the page stopped while the files were already installed. I have now updated to 5.2.16 through the Joomla updater, and this time the installation finished normally without any problem. I also added the Japanese translation for the new string. Thank you again for your quick support.") 1 week 2 days ago by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") | Replies:1 Views:70 | [Last Post](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in#100000517 "Thank you for the detailed answer, and for removing the test files so quickly. Your explanation about the installer makes sense to me. My hosting provider seems to have recently added some measures against vulnerabilities, and I have felt that pages respond more slowly since then. That is very likely why the page stopped while the files were already installed. I have now updated to 5.2.16 through the Joomla updater, and this time the installation finished normally without any problem. I also added the Japanese translation for the new string. Thank you again for your quick support.") by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") 1 week 2 days ago |
| [](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt) | [Grundpreis wird ohne Steuern angezeigt.](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt "-- url of the page with the problem -- : baeckerei-tauscher.de/component/hikashop...r-1,0kg.html?Itemid= -- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.5.12-nmm1 -- Browser(s) name and version -- : Firefox 159.0 Guten Morgen. Der Grundpreis für 1kg wird ohne Mehrwertsteuer angezeigt. Obwohl der Produktpreis mit Mehrwertsteuer angezeigt wird. Und ich habe in der Konfiguration auch schon eingestellt, dass der Produktpreis mit MwSt. ist. Fall-Beispiel: Stollen 1kg kostet 25,70 € (Grundpreis 21,42 € /kg) - Korrekt wäre: Grundpreis: 25,70 € / kg Woran liegt das und wie kann ich den Fehler beheben?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 2 days ago, by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") [Last Post](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt#100000501 "Entschuldige, es war mein Fehler. Das Gewicht war als 1,2 kg angegeben und daraufhin war der Grundpreis falsch.") 1 week 2 days ago by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") | Replies:1 Views:48 | [Last Post](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt#100000501 "Entschuldige, es war mein Fehler. Das Gewicht war als 1,2 kg angegeben und daraufhin war der Grundpreis falsch.") by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") 1 week 2 days ago |
| [](/forum/25-install-update/910586-formulaire-de-retractation-legale) | [Formulaire de rétractation légale](/forum/25-install-update/910586-formulaire-de-retractation-legale "Bonjour En recevant cette information : bpifrance-creation.fr/encyclopedie/droit...s-regles-applicables est-il prévu quelque chose sur Hikashop ? Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 3 days ago, by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000506 "Bonjour Sauf erreur je n'ai pas eu de réponse :) Merci d'avance") 1 week 2 days ago by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") | Replies:19 Views:598 | [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000506 "Bonjour Sauf erreur je n'ai pas eu de réponse :) Merci d'avance") by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") 1 week 2 days ago |
| [](/forum/25-install-update/100000093-error-with-geolocation-plugin) | [Error with Geolocation plugin](/forum/25-install-update/100000093-error-with-geolocation-plugin "-- url of the page with the problem -- : www.earmaster.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 Stable -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 156.0 -- Error-message(debug-mod must be tuned on) -- : Lock wait timeout exceeded; try restarting transaction We regularly got this unhandled exception on ordinary front-end pages, often non-shop pages visited by new visitors: Each occurrence means a visitor waits about 50 seconds and then gets an error page. Cause Line 327 is the cleanup query at the end of getZone(): This runs for every visitor without an existing session: every new visitor, and every bot or client that doesn't keep cookies. The table only has an index on (geolocation_type, geolocation_ref_id). So the DELETE has to scan and lock every "visit" row, not just the expired ones. On our site that's about 1.87 million rows. The IP lookup in the same function has no index on geolocation_ip either. When several new visitors arrive at the same time, these queries queue behind each other until one times out. Workaround we applied Adding two indexes solved it for us: EXPLAIN confirms the DELETE now uses idx_type_created. Suggestions * Add these indexes (or equivalent ones) to the table definition and the update script, so they survive updates and other sites get them too. * Run the purge occasionally, for example once a day or through a scheduled task, instead of on every new visitor's first page view. * Rows with geolocation_type = 'bot' are never purged. We have about 245,000 of them after a year, and the number keeps growing. * Possible typo: a few lines above the DELETE in getZone(), if(empty($zones)) looks like it should be if(!empty($zones)). In practice the fallback query below it usually finds the zone anyway, but it's worth checking.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 week 3 days ago, by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") [Last Post](/forum/25-install-update/100000093-error-with-geolocation-plugin#100000477 "-- url of the page with the problem -- : www.earmaster.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 Stable -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 156.0 -- Error-message(debug-mod must be tuned on) -- : Lock wait timeout exceeded; try restarting transaction We regularly got this unhandled exception on ordinary front-end pages, often non-shop pages visited by new visitors: Each occurrence means a visitor waits about 50 seconds and then gets an error page. Cause Line 327 is the cleanup query at the end of getZone(): This runs for every visitor without an existing session: every new visitor, and every bot or client that doesn't keep cookies. The table only has an index on (geolocation_type, geolocation_ref_id). So the DELETE has to scan and lock every "visit" row, not just the expired ones. On our site that's about 1.87 million rows. The IP lookup in the same function has no index on geolocation_ip either. When several new visitors arrive at the same time, these queries queue behind each other until one times out. Workaround we applied Adding two indexes solved it for us: EXPLAIN confirms the DELETE now uses idx_type_created. Suggestions * Add these indexes (or equivalent ones) to the table definition and the update script, so they survive updates and other sites get them too. * Run the purge occasionally, for example once a day or through a scheduled task, instead of on every new visitor's first page view. * Rows with geolocation_type = 'bot' are never purged. We have about 245,000 of them after a year, and the number keeps growing. * Possible typo: a few lines above the DELETE in getZone(), if(empty($zones)) looks like it should be if(!empty($zones)). In practice the fallback query below it usually finds the zone anyway, but it's worth checking.") 1 week 3 days ago by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") | Replies:0 Views:57 | [Last Post](/forum/25-install-update/100000093-error-with-geolocation-plugin#100000477 "-- url of the page with the problem -- : www.earmaster.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 Stable -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 156.0 -- Error-message(debug-mod must be tuned on) -- : Lock wait timeout exceeded; try restarting transaction We regularly got this unhandled exception on ordinary front-end pages, often non-shop pages visited by new visitors: Each occurrence means a visitor waits about 50 seconds and then gets an error page. Cause Line 327 is the cleanup query at the end of getZone(): This runs for every visitor without an existing session: every new visitor, and every bot or client that doesn't keep cookies. The table only has an index on (geolocation_type, geolocation_ref_id). So the DELETE has to scan and lock every "visit" row, not just the expired ones. On our site that's about 1.87 million rows. The IP lookup in the same function has no index on geolocation_ip either. When several new visitors arrive at the same time, these queries queue behind each other until one times out. Workaround we applied Adding two indexes solved it for us: EXPLAIN confirms the DELETE now uses idx_type_created. Suggestions * Add these indexes (or equivalent ones) to the table definition and the update script, so they survive updates and other sites get them too. * Run the purge occasionally, for example once a day or through a scheduled task, instead of on every new visitor's first page view. * Rows with geolocation_type = 'bot' are never purged. We have about 245,000 of them after a year, and the number keeps growing. * Possible typo: a few lines above the DELETE in getZone(), if(empty($zones)) looks like it should be if(!empty($zones)). In practice the fallback query below it usually finds the zone anyway, but it's worth checking.") by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") 1 week 3 days ago |
| [](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda) | [paiement CB sur réservation chambre + repas + option avec agenda](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda "Bonjour je cherche une solution pour une petit propriétaire qui souhaite mettre en place une réservation * location d'une chambre à une date ou période * option visite d'un musée * option repas (1 ou 2 adultes, 1 enfant éventuellement) * Paiement par CB, Je pense que je peux réaliser cela, sauf l'inscription dans un agenda. A tout hasard y aurait-il une solution ? sinon je cherche une extension de booking/thème mais pour l'instant je n'en trouve pas de satisfaisante") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 years 7 months ago, by [HDcms](/forum/user/50536-hdcms "View HDcms's Profile") [Last Post](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda#100000439 "Bonjour, Pour ceux qui passeraient par là, c'est maintenant possible directement avec HikaShop grâce au plugin . Le client choisit ses dates d'arrivée et de départ sur un calendrier qui montre les nuits disponibles, et le nombre de chambres est géré nuit par nuit. Le prix peut être à la nuit, avec des saisons (été, week-ends, fêtes) qui changent le prix. Les options comme les repas ou une visite restent des options de produit HikaShop, et tout est payé dans la même commande, par carte. La démo de notre template Haven montre une chambre réservable : haven.demo.hikashop.com/ Il faut HikaShop Business") 2 weeks 15 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:533 | [Last Post](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda#100000439 "Bonjour, Pour ceux qui passeraient par là, c'est maintenant possible directement avec HikaShop grâce au plugin . Le client choisit ses dates d'arrivée et de départ sur un calendrier qui montre les nuits disponibles, et le nombre de chambres est géré nuit par nuit. Le prix peut être à la nuit, avec des saisons (été, week-ends, fêtes) qui changent le prix. Les options comme les repas ou une visite restent des options de produit HikaShop, et tout est payé dans la même commande, par carte. La démo de notre template Haven montre une chambre réservable : haven.demo.hikashop.com/ Il faut HikaShop Business") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 weeks 15 hours ago |
| [](/forum/25-install-update/100000078-images-disappear-after-update) | [Images disappear after update](/forum/25-install-update/100000078-images-disappear-after-update "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 156.0 Hello, After the update, no images, no .webp, no .avif. If I turn off generating .webp and .avif, images appear. If I delete the thumbnail directory, then turn on .webp, images appear. If I turn on .avif, nothing appears until I turn off .avif. Names in the thumbnail have extensions: .png, _png.webp .phg.webp .png.avif if I turn off .webp or .avif and turn back on .webp then get .png.webp.webp and same for .avif .etc. Also, when .avif generation is on and no images appear on image inspection: I found plugin: System - DJ-WebP which I disabled but no effect so I left it unpublished, please advise. The page is currently working with .webp turned on but if .avif is turned on it fails like above. I also applied the fix from: Please help, Marc") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 weeks 4 days ago, by [marcw](/forum/user/76961-marcw "View marcw's Profile") [Last Post](/forum/25-install-update/100000078-images-disappear-after-update#100000384 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 156.0 Hello, After the update, no images, no .webp, no .avif. If I turn off generating .webp and .avif, images appear. If I delete the thumbnail directory, then turn on .webp, images appear. If I turn on .avif, nothing appears until I turn off .avif. Names in the thumbnail have extensions: .png, _png.webp .phg.webp .png.avif if I turn off .webp or .avif and turn back on .webp then get .png.webp.webp and same for .avif .etc. Also, when .avif generation is on and no images appear on image inspection: <picture><source srcset="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png.avif 1x, /images/com_hikashop/upload/thumbnails/200x200f/wordstudyOT.png.avif 2x" type="image/avif"><source srcset="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png.webp 1x, /images/com_hikashop/upload/thumbnails/200x200f/wordstudyOT.png.webp 2x" type="image/webp"><img src="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png" srcset="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png 1x, /images/com_hikashop/upload/thumbnails/200x200f/wordstudyOT.png 2x" class="hikashop_product_listing_image" alt="Complete Word Study Old Testament" title="Complete Word Study Old Testament" width="100" height="100" loading="lazy" decoding="async"></picture> I found plugin: System - DJ-WebP which I disabled but no effect so I left it unpublished, please advise. The page is currently working with .webp turned on but if .avif is turned on it fails like above. I also applied the fix from: Please help, Marc") 2 weeks 4 days ago by [marcw](/forum/user/76961-marcw "View marcw's Profile") | Replies:0 Views:117 | [Last Post](/forum/25-install-update/100000078-images-disappear-after-update#100000384 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 156.0 Hello, After the update, no images, no .webp, no .avif. If I turn off generating .webp and .avif, images appear. If I delete the thumbnail directory, then turn on .webp, images appear. If I turn on .avif, nothing appears until I turn off .avif. Names in the thumbnail have extensions: .png, _png.webp .phg.webp .png.avif if I turn off .webp or .avif and turn back on .webp then get .png.webp.webp and same for .avif .etc. Also, when .avif generation is on and no images appear on image inspection: I found plugin: System - DJ-WebP which I disabled but no effect so I left it unpublished, please advise. The page is currently working with .webp turned on but if .avif is turned on it fails like above. I also applied the fix from: Please help, Marc") by [marcw](/forum/user/76961-marcw "View marcw's Profile") 2 weeks 4 days ago |
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