[Skip to main content](#vessel-content) # Install of hikashop 2.3.3 makes site goes blank ## - **[121261](/forum/user/26582-121261 "View 121261's Profile")** - [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") Topic Author - [ Offline](/forum/user/26582-121261) Less More - Posts: 78 - Thank you received: 0 - - 12 years 2 weeks ago [\#175285](#175285) by [121261](/forum/user/26582-121261 "View 121261's Profile") *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175285 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* was created by *[121261](/forum/user/26582-121261 "View 121261's Profile")* -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 2 weeks ago [\#175292](#175292) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175292 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Hi, Please check your PHP error log. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[clayman9](/forum/user/34536-clayman9 "View clayman9's Profile")** - [![clayman9's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34536-clayman9 "View clayman9's Profile") - [ Offline](/forum/user/34536-clayman9) Less More - Posts: 5 - Thank you received: 0 - - 12 years 2 weeks ago - 12 years 2 weeks ago [\#175315](#175315) by [clayman9](/forum/user/34536-clayman9 "View clayman9's Profile") Replied by *[clayman9](/forum/user/34536-clayman9 "View clayman9's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175315 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Ive got the same problem..... see log Is it caused by looking for default.php which doesn't exist [Mon Oct 13 15:20:32 2014] [error] [client 115.64.16.155] File does not exist: /home/streamingaustral/public_html/404.shtml, referer: [ www.hikashop.com/forum/install-update/87...site-goes-blank.html](http://www.hikashop.com/forum/install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank.html) [Mon Oct 13 15:20:32 2014] [error] [client 115.64.16.155] File does not exist: /home/streamingaustral/public_html/default.asp, referer: [ www.hikashop.com/forum/install-update/87...site-goes-blank.html](http://www.hikashop.com/forum/install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank.html) [Mon Oct 13 14:04:49 2014] [error] [client 115.64.16.155] File does not exist: /home/streamingaustral/public_html/404.shtml [Mon Oct 13 14:04:49 2014] [error] [client 115.64.16.155] File does not exist: /home/streamingaustral/public_html/favicon.ico [Mon Oct 13 14:04:48 2014] [error] [client 115.64.16.155] File does not exist: /home/streamingaustral/public_html/404.shtml [Mon Oct 13 14:04:48 2014] [error] [client 115.64.16.155] File does not exist: /home/streamingaustral/public_html/favicon.ico [Mon Oct 13 13:14:14 2014] [error] [client 180.76.5.173] File does not exist: /home/streamingaustral/public_html/404.shtml [Mon Oct 13 13:14:14 2014] [error] [client 180.76.5.173] File does not exist: /home/streamingaustral/public_html/t3-assets/js_7b044.js [Mon Oct 13 10:03:45 2014] [error] [client 66.249.64.67] File does not exist: /home/streamingaustral/public_html/404.shtml [Mon Oct 13 10:03:45 2014] [error] [client 66.249.64.67] File does not exist: /home/streamingaustral/public_html/t3-assets/css_39c53.css [Mon Oct 13 10:03:44 2014] [error] [client 66.249.64.63] File does not exist: /home/streamingaustral/public_html/404.shtml [Mon Oct 13 10:03:44 2014] [error] [client 66.249.64.63] File does not exist: /home/streamingaustral/public_html/t3-assets/css_2527a.css [Mon Oct 13 06:28:17 2014] [error] [client 80.82.78.87] File does not exist: /home/streamingaustral/public_html/404.shtml [Mon Oct 13 06:28:17 2014] [error] [client 80.82.78.87] File does not exist: /home/streamingaustral/public_html/vtigercrm Last edit: 12 years 2 weeks ago by [clayman9](/forum/user/34536-clayman9 "View clayman9's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[121261](/forum/user/26582-121261 "View 121261's Profile")** - [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") Topic Author - [ Offline](/forum/user/26582-121261) Less More - Posts: 78 - Thank you received: 0 - - 12 years 2 weeks ago - 12 years 2 weeks ago [\#175318](#175318) by [121261](/forum/user/26582-121261 "View 121261's Profile") Replied by *[121261](/forum/user/26582-121261 "View 121261's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175318 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* My error log shows nothing...My apache errorlog says: [Mon Oct 13 01:52:15 2014] [emerg] [client 77.68.227.217] (22)Invalid argument: mod_fcgid: can't lock process table in pid 7329 [Mon Oct 13 01:55:06 2014] [warn] [client 46.4.79.10] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Mon Oct 13 01:55:06 2014] [error] [client 46.4.79.10] Premature end of script headers: index.php regards bison Last edit: 12 years 2 weeks ago by [121261](/forum/user/26582-121261 "View 121261's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[clayman9](/forum/user/34536-clayman9 "View clayman9's Profile")** - [![clayman9's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34536-clayman9 "View clayman9's Profile") - [ Offline](/forum/user/34536-clayman9) Less More - Posts: 5 - Thank you received: 0 - - 12 years 2 weeks ago [\#175327](#175327) by [clayman9](/forum/user/34536-clayman9 "View clayman9's Profile") Replied by *[clayman9](/forum/user/34536-clayman9 "View clayman9's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175327 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* my site hangs at: [ streamingaustralia.com.au/index.php/comp...p/product/updatecart](http://streamingaustralia.com.au/index.php/component/hikashop/product/updatecart) With error.... Fatal error: Cannot redeclare class JViewLegacy in /home/streamingaustral/public_html/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[121261](/forum/user/26582-121261 "View 121261's Profile")** - [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") Topic Author - [ Offline](/forum/user/26582-121261) Less More - Posts: 78 - Thank you received: 0 - - 12 years 2 weeks ago [\#175331](#175331) by [121261](/forum/user/26582-121261 "View 121261's Profile") Replied by *[121261](/forum/user/26582-121261 "View 121261's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175331 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* The strange thing is, that I have nothing, shoppage, modules etc loaded on the frontpage, from hika shop. (exept for menulink in the sites main menu) The link to the shop categories, is set to "special" until we get this sorted. that means when users is not logged in, OR is logged in as registred users, the frontpage works fine.... when logging in as user with special rights (the shop link gets visible), the page goes white..... Please advise and help regards Bison Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 2 weeks ago [\#175328](#175328) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175328 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Hi, @clayman9: The problem don't come from HikaShop, try to disable the jat3 plugin, and the site sould be working fine again. @121261: Please try to disable you module fcgid and try again. Don't seem to be an HikaShop issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[121261](/forum/user/26582-121261 "View 121261's Profile")** - [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") Topic Author - [ Offline](/forum/user/26582-121261) Less More - Posts: 78 - Thank you received: 0 - - 12 years 1 week ago - 12 years 1 week ago [\#175524](#175524) by [121261](/forum/user/26582-121261 "View 121261's Profile") Replied by *[121261](/forum/user/26582-121261 "View 121261's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175524 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Can anybody help - bought both hikashop business and serial, but I CANT USE IT.... (see problem above) Even tried to raise the Allowed memory size to tvice the size, but that dont help either. Please advise and help regards Bison Last edit: 12 years 1 week ago by [121261](/forum/user/26582-121261 "View 121261's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[121261](/forum/user/26582-121261 "View 121261's Profile")** - [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") Topic Author - [ Offline](/forum/user/26582-121261) Less More - Posts: 78 - Thank you received: 0 - - 12 years 1 week ago - 12 years 1 week ago [\#175566](#175566) by [121261](/forum/user/26582-121261 "View 121261's Profile") Replied by *[121261](/forum/user/26582-121261 "View 121261's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175566 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* @Xavier Apache Module mod_fcgid provides for execution of FastCGI applications, So thats not an option to disable that...The whole site runs through this apache module, actually all sites on the sever runs through this. !! Last edit: 12 years 1 week ago by [121261](/forum/user/26582-121261 "View 121261's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[121261](/forum/user/26582-121261 "View 121261's Profile")** - [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") Topic Author - [ Offline](/forum/user/26582-121261) Less More - Posts: 78 - Thank you received: 0 - - 12 years 1 week ago [\#175575](#175575) by [121261](/forum/user/26582-121261 "View 121261's Profile") Replied by *[121261](/forum/user/26582-121261 "View 121261's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175575 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Any help at all ????????? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 1 week ago [\#175581](#175581) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175581 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Hi, You must have a Fatal Error, like clayman9, but from another extension on your website. Unfortunately, the log that you provided is the apache access log, not the php error log so the fatal error message is not written in it and thus we cannot tell you what the problem is and what to do. Please look in the PHP error log of your server for the error message. Alternatively, if you turn on the "error reporting" option of the Joomla configuration, you should see the error message directly on the blank page on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[121261](/forum/user/26582-121261 "View 121261's Profile")** - [![121261's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26582-121261 "View 121261's Profile") Topic Author - [ Offline](/forum/user/26582-121261) Less More - Posts: 78 - Thank you received: 0 - - 12 years 1 week ago [\#175593](#175593) by [121261](/forum/user/26582-121261 "View 121261's Profile") Replied by *[121261](/forum/user/26582-121261 "View 121261's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175593 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Hi Nicolas As I wrote in an earlier post: On the server: Display error messages set to yes In Joomla: debug set to yes Error reporting set to Development NOTHING SHOWS - JUST A WHITE PAGE... I hope someone can help me from hikashop, since I´m not a developer, so If I cant make it work, I will have to ask for a refund on the hikashop business and serial component, and go another route... Regards Bison Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 1 week ago [\#175610](#175610) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Install of hikashop 2.3.3 makes site goes blank](/forum/25-install-update/872267-install-of-hikashop-2-3-3-makes-site-goes-blank#175610 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.3-7+squeeze19 -- Browser(s) name and version -- : FF latest -- Error-message(debug-mod must be tuned on) -- : NO error message, Not even with debug set to on, and error reporting set to max Just installed hikashop 2.3.3. As the title says, after install the site is just blank... Setting debug and error reporting to max dont show anything, just a white page... Please help getting this to work. regards Bison")* Hi, As I said, we need the error message in order to understand what's going on. Please look at your PHP error log. It's possible that your server is configured to not display error messages even though you activated it. But it should still log the error message in the PHP error log file. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg3MjI2Ny1pbnN0YWxsLW9mLWhpa2FzaG9wLTItMy0zLW1ha2VzLXNpdGUtZ29lcy1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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