[Skip to main content](#vessel-content) # Paypal IPN ## - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#245424](#245424) by [oacom](/forum/user/33121-oacom "View oacom's Profile") *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245424 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* was created by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. [ www.hikashop.com/en/support/documentatio...or.html#notification](http://www.hikashop.com/en/support/documentatio...or.html#notification) i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to [ www.hikashop.com/forum/payment-methods/8...no-confirmation.html](http://www.hikashop.com/forum/payment-methods/870459-paypal-invalid-transaction-no-confirmation.html) - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... Code: Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => fr [Itemid] => 125 [mc_gross] => 52.40 [invoice] => 61 [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] => [payer_id] => 46PHPLM3NJDN8 [tax] => 0.00 [address_street] => 6,rue Anatole Le Braz [payment_date] => 14:09:57 Jul 13, 2016 PDT [payment_status] => Completed [charset] => windows-1252 [address_zip] => 22140 [mc_shipping] => 0.00 [mc_handling] => 0.00 [first_name] => testbuyer [mc_fee] => 2.03 [address_country_code] => FR [address_name] => Soci�t� Oacom [notify_version] => 3.8 [custom] => [payer_status] => verified [business] => sandbox-facilitator@oacom.fr [address_country] => France [num_cart_items] => 1 [mc_handling1] => 0.00 [address_city] => Pluzuner [verify_sign] => AAAxYSH0dW47uTEBtmQ7clS-GSscA3f7Pcffl3KqvxK5g7oMXxo9kWnr [payer_email] => seb@oacom.fr [mc_shipping1] => 0.00 [tax1] => 0.00 [txn_id] => 3YK08719S4966590W [payment_type] => instant [last_name] => buyer [address_state] => C⯑-d'Armor [item_name1] => Prix total [receiver_email] => sandbox-facilitator@oacom.fr [payment_fee] => [quantity1] => 1 [receiver_id] => R2TXXZKMW7LFC [txn_type] => cart [mc_gross_1] => 52.40 [mc_currency] => EUR [residence_country] => FR [test_ipn] => 1 [transaction_subject] => [payment_gross] => [ipn_track_id] => 95fa6937e228 ) stdClass Object ( [order_id] => 61 [order_billing_address_id] => 1 [order_shipping_address_id] => 1 [order_user_id] => 1 [order_status] => created [order_type] => sale [order_number] => C6R1 [order_created] => 1468444626 [order_modified] => 1468444626 [order_invoice_id] => 0 [order_invoice_number] => [order_invoice_created] => 0 [order_currency_id] => 1 [order_full_price] => 52.40000 [order_tax_info] => Array ( ) [order_discount_code] => [order_discount_price] => 0.00000 [order_discount_tax] => 0.00000 [order_payment_id] => 1 [order_payment_method] => paypal [order_payment_price] => 0.00000 [order_payment_params] => [order_shipping_id] => 2 [order_shipping_method] => manual [order_shipping_price] => 3.50000 [order_shipping_tax] => 0.00000 [order_shipping_params] => stdClass Object ( [prices] => Array ( [2@0] => stdClass Object ( [price_with_tax] => 3.5 [tax] => 0 ) ) ) [order_partner_id] => 0 [order_partner_price] => 0.00000 [order_partner_paid] => 0 [order_partner_currency_id] => 0 [order_ip] => 90.32.182.145 [order_site_id] => [order_currency_info] => O:8:"stdClass":4:{s:13:"currency_code";s:3:"EUR";s:13:"currency_rate";s:7:"1.00000";s:20:"currency_percent_fee";s:4:"0.00";s:17:"currency_modified";s:10:"1461246616";} [order_payment_tax] => 0.00000 ) Array ( [scheme] => https [host] => www.sandbox.paypal.com [path] => /cgi-bin/webscr [query] => [port] => 443 [host_socket] => ssl://www.sandbox.paypal.com ) POST /cgi-bin/webscr HTTP/1.1 User-Agent: PHP/5.5.14 Referer: http://www.signe-mademoiselle.fr/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=fr&Itemid=125 Server: Apache Host: www.sandbox.paypal.com Content-Type: application/x-www-form-urlencoded Content-Length: 1172 Accept: */* Connection: close option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=fr&Itemid=125&mc_gross=52.40&invoice=61&protection_eligibility=Eligible&address_status=unconfirmed&item_number1=&payer_id=46PHPLM3NJDN8&tax=0.00&address_street=6%2Crue+Anatole+Le+Braz&payment_date=14%3A09%3A57+Jul+13%2C+2016+PDT&payment_status=Completed&charset=windows-1252&address_zip=22140&mc_shipping=0.00&mc_handling=0.00&first_name=testbuyer&mc_fee=2.03&address_country_code=FR&address_name=Soci%E9t%E9+Oacom¬ify_version=3.8&custom=&payer_status=verified&business=sandbox-facilitator%40oacom.fr&address_country=France&num_cart_items=1&mc_handling1=0.00&address_city=Pluzuner&verify_sign=AAAxYSH0dW47uTEBtmQ7clS-GSscA3f7Pcffl3KqvxK5g7oMXxo9kWnr&payer_email=seb%40oacom.fr&mc_shipping1=0.00&tax1=0.00&txn_id=3YK08719S4966590W&payment_type=instant&last_name=buyer&address_state=C%E2%AF%91-d%27Armor&item_name1=Prix+total&receiver_email=sandbox-facilitator%40oacom.fr&payment_fee=&quantity1=1&receiver_id=R2TXXZKMW7LFC&txn_type=cart&mc_gross_1=52.40&mc_currency=EUR&residence_country=FR&test_ipn=1&transaction_subject=&payment_gross=&ipn_track_id=95fa6937e228&cmd=_notify-validate HTTP/1.1 200 OK Date: Wed, 13 Jul 2016 21:10:03 GMT Server: Apache X-Frame-Options: SAMEORIGIN Set-Cookie: c9MWDuvPtT9GIMyPc3jwol1VSlO=uJthruH5OPMcoyyGlU67mu_Cx7SiqZ_jDMat4_pT4grHiiWogRgO84Asr5ok2BZ7vhdDrj75p4X_bpcGmAAEA7d5woiUDlzMk8XTeLu6IhgqdPSIDi6eVz3utFpJateQ7WlSe3qUOg2v2e54C0kV4mvEuvJE2jdsbkGQ45aADOGm4BZV8UBwxzF1wMxFuR38T8EPaDxQ_n3GPQkrSXHkPDF8x5t0Fxd0aEI0EWhwVRVAG1A-xsw8h6KG_t99oOxtt3yvZSoLUfrlX67O-HGBchAM2AtK305xIxn_2G9j0Xeow79uClceyNSlA5gskQE5sX2CNH0knK3RY3_RoGJ5lVtDFpbL31FfKSFAf3Wm4_Kc6-eNPNahcjRsRejPmAR30WLTPkFfNweerm1eczcydGcMDOjQ235mL6JtP-zLw-qr6dknCkp-zrHADa4; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: cookie_check=yes; expires=Sat, 11-Jul-2026 21:10:03 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: navcmd=_notify-validate; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: navlns=0.0; expires=Fri, 13-Jul-2018 21:10:03 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: Apache=10.72.108.11.1468444203248386; path=/; expires=Fri, 06-Jul-46 21:10:03 GMT Vary: Accept-Encoding,User-Agent Connection: close HTTP_X_PP_AZ_LOCATOR: sandbox.slc Paypal-Debug-Id: 213bddce38443 Set-Cookie: X-PP-SILOVER=name%3DSANDBOX3.WEB.1%26silo_version%3D1880%26app%3Dappdispatcher%26TIME%3D732857943%26HTTP_X_PP_AZ_LOCATOR%3Dsandbox.slc; Expires=Wed, 13 Jul 2016 21:40:03 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT Strict-Transport-Security: max-age=14400 Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 7 INVALID 0 had a look on apache logs Code: 173.0.82.126 - - [13/Jul/2016:23:02:31 +0200] "POST /index.php?option=com_hikashop&ctrl=checkout&task=notify&notif_payment=paypal&tmpl=component&lang=fr&Itemid=125 HTTP/1.1" 200 - "-" "PayPal IPN ( https://www.paypal.com/ipn )" but orders state don't change ... Any clue ? Thanks for your help --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 3 months ago [\#245429](#245429) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245429 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* Hi, Your payment log says that everything is fine. The payment notification is received, the data is in there. And HikaShop can send the validation to PayPal, but then PayPal refuses it as being invalid. But I don't see what's invalid about it. I would recommend to contact the PayPal tech support with the content of that payment log so that they can have a look to tell you why that validation request would be invalid. Also, it might come from the new rules of PayPal regarding HTTPS and SSL certificates. Maybe the SSL module of PHP you're using on your web server uses an encryption method which isn't supported anymore by PayPal. But maybe it's something else. PayPal should be able tot tell you more precisely what is the problem. The following user(s) said Thank You: [oacom](/forum/user/33121-oacom "View oacom's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#245460](#245460) by [oacom](/forum/user/33121-oacom "View oacom's Profile") Replied by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245460 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* Thank you nicolas for answering in such a short notice. I'm getting back to paypal. have a very nice day --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#245691](#245691) by [oacom](/forum/user/33121-oacom "View oacom's Profile") Replied by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245691 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* So, here is paypal answer : - the answer is INVALID because the message sent from the website is not the same as the one sent by paypal (paypal mentioned the character pb in the log) - it could come from a different character set (i did't change anything in my template, or in the environnment) Any clue ? thank you --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 3 months ago [\#245712](#245712) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245712 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* Hi, I don't see why it would be a problem. We have the same plugin on our website, and we have customers from more than a hundred countries with addresses with special characters and the payment notifications are valid. I see however in your payment log that there is the charset parameter set to windows-1252 while HikaShop asks PayPal to use UTF8: [ take.ms/OOGL1](http://take.ms/OOGL1) So maybe it's linked to that. If you try with an address without special characters (accents) does it work ? If so, maybe the issue is with your web server settings not using utf8 or something like that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#245768](#245768) by [oacom](/forum/user/33121-oacom "View oacom's Profile") Replied by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245768 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* I'm actually just trying to understand the problem and solve it. I know it must be something on my side, but there were no changes to this website fort the last 6 moths ( just updates from components) so I don't understand how things like charset could have been altered. The log is from my actual test account, which I used for my first tests (and it was working fine with no problem with the accents). I'll have a try with a name with no accents ... thanks for your help --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 3 months ago [\#245784](#245784) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245784 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* Hi, It would potentially come from an update of the web server (apache or PHP) or a change in their settings if it's about the charset. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#245847](#245847) by [oacom](/forum/user/33121-oacom "View oacom's Profile") Replied by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245847 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* I forced utf-8 with htaccess AddDefaultCharset UTF-8 with no luck it still show 'windows-1252' in the payment log ... how can I change this ? where is it coming from ? i don't think it's server related, I would have issues on other websites. thanks for your help --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 3 months ago [\#245855](#245855) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245855 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* Hi, The windows-1252 comes from the parameters sent by PayPal during the payment notification. I'm not sure why they do that and don't send them in UTF8. There is no reason since HikaShop sends the charset parameter in UTF8 when you're redirected to PayPal at the end of the checkout. Maybe there is something to change in the settings of the PayPal merchant account ? Maybe the PayPal support can tell you why they use that charset and not UTF8 there ? Also, did it work without the accents ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#245907](#245907) by [oacom](/forum/user/33121-oacom "View oacom's Profile") Replied by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245907 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* I didn't test without the accents but it seems obvious now that the problem is character related. the thing is the first time hikashop is sendig infos to paypal : accents are there. It seems the problem is coming afterwards. Actually there are parameters for the charset of the paypal button, here is the url, it may help others. [ www.paypal.com/cgi-bin/customerprofilewe...le-language-encoding](https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_profile-language-encoding). I need to make more tests see if it's working ... --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 3 months ago [\#245910](#245910) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#245910 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* Hi, I know about these parameters. Actually, as I was saying in my previous message, HikaShop already use the charset parameter when sending the customer to PayPal: [ take.ms/IQqic](http://take.ms/IQqic) in the file plugins/hikashoppayment/paypal/paypal.php Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#246037](#246037) by [oacom](/forum/user/33121-oacom "View oacom's Profile") Replied by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#246037 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* ok, I didn't know i was linked to the same thing. I've got an issue, so I'm trying to understand and look around to find a solution. - I tried to edit the button (throught the url), it doesn't change a thing - I tried with no special characters (in the name), it doesn't work neither - paypal answer is it's coming from their side .... i'd appreciate any help Code: Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => fr [Itemid] => 125 [mc_gross] => 7.70 [invoice] => 64 [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] => [payer_id] => 46PHPLM3NJDN8 [tax] => 0.00 [address_street] => 6,rue Anatole Le Braz [payment_date] => 12:39:20 Jul 21, 2016 PDT [payment_status] => Completed [charset] => windows-1252 [address_zip] => 22140 [mc_shipping] => 0.00 [mc_handling] => 0.00 [first_name] => testbuyer [mc_fee] => 0.51 [address_country_code] => FR [address_name] => Soci�t� Oacom [notify_version] => 3.8 [custom] => [payer_status] => verified [business] => sandbox-facilitator@oacom.fr [address_country] => France [num_cart_items] => 1 [mc_handling1] => 0.00 [address_city] => Pluzuner [verify_sign] => AMIsJErLWFh1ByQ-Pn.oseCWp0SBAn5QMDVwClGwv6jKGm-5ricf3Jom [payer_email] => seb@oacom.fr [mc_shipping1] => 0.00 [tax1] => 0.00 [txn_id] => 40D02672YJ064752Y [payment_type] => instant [last_name] => buyer [address_state] => C⯑-d'Armor [item_name1] => Prix total [receiver_email] => sandbox-facilitator@oacom.fr [payment_fee] => [quantity1] => 1 [receiver_id] => R2TXXZKMW7LFC [txn_type] => cart [mc_gross_1] => 7.70 [mc_currency] => EUR [residence_country] => FR [test_ipn] => 1 [transaction_subject] => [payment_gross] => [ipn_track_id] => 946389ac2fd36 ) stdClass Object ( [order_id] => 64 [order_billing_address_id] => 1 [order_shipping_address_id] => 1 [order_user_id] => 1 [order_status] => created [order_type] => sale [order_number] => C6U4 [order_created] => 1469130417 [order_modified] => 1469130417 [order_invoice_id] => 0 [order_invoice_number] => [order_invoice_created] => 0 [order_currency_id] => 1 [order_full_price] => 7.70000 [order_tax_info] => Array ( ) [order_discount_code] => [order_discount_price] => 0.00000 [order_discount_tax] => 0.00000 [order_payment_id] => 1 [order_payment_method] => paypal [order_payment_price] => 0.00000 [order_payment_params] => [order_shipping_id] => 2 [order_shipping_method] => manual [order_shipping_price] => 0.70000 [order_shipping_tax] => 0.00000 [order_shipping_params] => stdClass Object ( [prices] => Array ( [2@0] => stdClass Object ( [price_with_tax] => 0.7 [tax] => 0 ) ) ) [order_partner_id] => 0 [order_partner_price] => 0.00000 [order_partner_paid] => 0 [order_partner_currency_id] => 0 [order_ip] => 81.53.228.144 [order_site_id] => [order_currency_info] => O:8:"stdClass":4:{s:13:"currency_code";s:3:"EUR";s:13:"currency_rate";s:7:"1.00000";s:20:"currency_percent_fee";s:4:"0.00";s:17:"currency_modified";s:10:"1461246616";} [order_payment_tax] => 0.00000 ) Array ( [scheme] => https [host] => www.sandbox.paypal.com [path] => /cgi-bin/webscr [query] => [port] => 443 [host_socket] => ssl://www.sandbox.paypal.com ) POST /cgi-bin/webscr HTTP/1.1 User-Agent: PHP/5.5.14 Referer: http://www.signe-mademoiselle.fr/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=fr&Itemid=125 Server: Apache Host: www.sandbox.paypal.com Content-Type: application/x-www-form-urlencoded Content-Length: 1171 Accept: */* Connection: close option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=fr&Itemid=125&mc_gross=7.70&invoice=64&protection_eligibility=Eligible&address_status=unconfirmed&item_number1=&payer_id=46PHPLM3NJDN8&tax=0.00&address_street=6%2Crue+Anatole+Le+Braz&payment_date=12%3A39%3A20+Jul+21%2C+2016+PDT&payment_status=Completed&charset=windows-1252&address_zip=22140&mc_shipping=0.00&mc_handling=0.00&first_name=testbuyer&mc_fee=0.51&address_country_code=FR&address_name=Soci%E9t%E9+Oacom¬ify_version=3.8&custom=&payer_status=verified&business=sandbox-facilitator%40oacom.fr&address_country=France&num_cart_items=1&mc_handling1=0.00&address_city=Pluzuner&verify_sign=AMIsJErLWFh1ByQ-Pn.oseCWp0SBAn5QMDVwClGwv6jKGm-5ricf3Jom&payer_email=seb%40oacom.fr&mc_shipping1=0.00&tax1=0.00&txn_id=40D02672YJ064752Y&payment_type=instant&last_name=buyer&address_state=C%E2%AF%91-d%27Armor&item_name1=Prix+total&receiver_email=sandbox-facilitator%40oacom.fr&payment_fee=&quantity1=1&receiver_id=R2TXXZKMW7LFC&txn_type=cart&mc_gross_1=7.70&mc_currency=EUR&residence_country=FR&test_ipn=1&transaction_subject=&payment_gross=&ipn_track_id=946389ac2fd36&cmd=_notify-validate HTTP/1.1 200 OK Date: Thu, 21 Jul 2016 19:39:28 GMT Server: Apache X-Frame-Options: SAMEORIGIN Set-Cookie: c9MWDuvPtT9GIMyPc3jwol1VSlO=YLPld9O1nXqEdg7sMSqoC2lA8_1tdm-mBhrSZObOKzbuMpkIZf8H0UXa1rgin2WDEFHRG_Jj2AoxCO3s6zfv1HHLo22TrRnibJNWUfJX02TPaUM-8Ng0RVpP1AvhD9AwEwDlb1_9ScrckWpYMj52IZqLKgNyF9gp8T16WO4KYmZNvn-qNOl6Yph-YRCmhtl6--2vZNoztxJ-Wl7m5EdIGX1lpqpKlhGy0s90whd6SauePqgZ-6eQB7brVe7bxlpqaXD2tyCOLsrKbDpWLtwEv5SCAtIlGu_ABSp8kqxZfXohJgpsrJrtEIdpnc-gucsHB1kBiWnOjCPMdE6pLCrn1a4bcKhaIqjOXTfD5Wkcarohs7eoCipYfyJ6B9ZfmAvp5d8RQ14bXBbLal9re6FRqMJEWcPCY9UWempr0t-pJGC0T5WEUeuTdrBS3tm; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: cookie_check=yes; expires=Sun, 19-Jul-2026 19:39:28 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: navcmd=_notify-validate; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: navlns=0.0; expires=Sat, 21-Jul-2018 19:39:28 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: Apache=10.72.108.11.1469129968421176; path=/; expires=Sat, 14-Jul-46 19:39:28 GMT Vary: Accept-Encoding,User-Agent Connection: close HTTP_X_PP_AZ_LOCATOR: sandbox.slc Paypal-Debug-Id: a23c03f614f6 Set-Cookie: X-PP-SILOVER=name%3DSANDBOX3.WEB.1%26silo_version%3D1880%26app%3Dappdispatcher%26TIME%3D4028928343%26HTTP_X_PP_AZ_LOCATOR%3Dsandbox.slc; Expires=Thu, 21 Jul 2016 20:09:29 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT Strict-Transport-Security: max-age=14400 Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 7 INVALID 0 invalid transaction Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => fr [Itemid] => 125 [mc_gross] => 26.29 [invoice] => 65 [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] => [payer_id] => 46PHPLM3NJDN8 [tax] => 0.00 [address_street] => 6,rue Anatole Le Braz [payment_date] => 12:42:48 Jul 21, 2016 PDT [payment_status] => Completed [charset] => windows-1252 [address_zip] => 22140 [mc_shipping] => 0.00 [mc_handling] => 0.00 [first_name] => testbuyer [mc_fee] => 1.14 [address_country_code] => FR [address_name] => Societe Oacom [notify_version] => 3.8 [custom] => [payer_status] => verified [business] => sandbox-facilitator@oacom.fr [address_country] => France [num_cart_items] => 1 [mc_handling1] => 0.00 [address_city] => Pluzuner [verify_sign] => AZP9kKjSg0EFT4-N3mJFspNbHixHAk4mDcvdwaIANa8oi.Iwg10K8vyJ [payer_email] => seb@oacom.fr [mc_shipping1] => 0.00 [tax1] => 0.00 [txn_id] => 62H97714RV457861J [payment_type] => instant [last_name] => buyer [address_state] => C⯑-d'Armor [item_name1] => Prix total [receiver_email] => sandbox-facilitator@oacom.fr [payment_fee] => [quantity1] => 1 [receiver_id] => R2TXXZKMW7LFC [txn_type] => cart [mc_gross_1] => 26.29 [mc_currency] => EUR [residence_country] => FR [test_ipn] => 1 [transaction_subject] => [payment_gross] => [ipn_track_id] => d72e1f32607b6 ) stdClass Object ( [order_id] => 65 [order_billing_address_id] => 39 [order_shipping_address_id] => 39 [order_user_id] => 1 [order_status] => created [order_type] => sale [order_number] => C6W5 [order_created] => 1469130630 [order_modified] => 1469130630 [order_invoice_id] => 0 [order_invoice_number] => [order_invoice_created] => 0 [order_currency_id] => 1 [order_full_price] => 26.29000 [order_tax_info] => Array ( ) [order_discount_code] => [order_discount_price] => 0.00000 [order_discount_tax] => 0.00000 [order_payment_id] => 1 [order_payment_method] => paypal [order_payment_price] => 0.00000 [order_payment_params] => [order_shipping_id] => 2 [order_shipping_method] => manual [order_shipping_price] => 2.39000 [order_shipping_tax] => 0.00000 [order_shipping_params] => stdClass Object ( [prices] => Array ( [2@0] => stdClass Object ( [price_with_tax] => 2.39 [tax] => 0 ) ) ) [order_partner_id] => 0 [order_partner_price] => 0.00000 [order_partner_paid] => 0 [order_partner_currency_id] => 0 [order_ip] => 81.53.228.144 [order_site_id] => [order_currency_info] => O:8:"stdClass":4:{s:13:"currency_code";s:3:"EUR";s:13:"currency_rate";s:7:"1.00000";s:20:"currency_percent_fee";s:4:"0.00";s:17:"currency_modified";s:10:"1461246616";} [order_payment_tax] => 0.00000 ) Array ( [scheme] => https [host] => www.sandbox.paypal.com [path] => /cgi-bin/webscr [query] => [port] => 443 [host_socket] => ssl://www.sandbox.paypal.com ) POST /cgi-bin/webscr HTTP/1.1 User-Agent: PHP/5.5.14 Referer: http://www.signe-mademoiselle.fr/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=fr&Itemid=125 Server: Apache Host: www.sandbox.paypal.com Content-Type: application/x-www-form-urlencoded Content-Length: 1169 Accept: */* Connection: close option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=fr&Itemid=125&mc_gross=26.29&invoice=65&protection_eligibility=Eligible&address_status=unconfirmed&item_number1=&payer_id=46PHPLM3NJDN8&tax=0.00&address_street=6%2Crue+Anatole+Le+Braz&payment_date=12%3A42%3A48+Jul+21%2C+2016+PDT&payment_status=Completed&charset=windows-1252&address_zip=22140&mc_shipping=0.00&mc_handling=0.00&first_name=testbuyer&mc_fee=1.14&address_country_code=FR&address_name=Societe+Oacom¬ify_version=3.8&custom=&payer_status=verified&business=sandbox-facilitator%40oacom.fr&address_country=France&num_cart_items=1&mc_handling1=0.00&address_city=Pluzuner&verify_sign=AZP9kKjSg0EFT4-N3mJFspNbHixHAk4mDcvdwaIANa8oi.Iwg10K8vyJ&payer_email=seb%40oacom.fr&mc_shipping1=0.00&tax1=0.00&txn_id=62H97714RV457861J&payment_type=instant&last_name=buyer&address_state=C%E2%AF%91-d%27Armor&item_name1=Prix+total&receiver_email=sandbox-facilitator%40oacom.fr&payment_fee=&quantity1=1&receiver_id=R2TXXZKMW7LFC&txn_type=cart&mc_gross_1=26.29&mc_currency=EUR&residence_country=FR&test_ipn=1&transaction_subject=&payment_gross=&ipn_track_id=d72e1f32607b6&cmd=_notify-validate HTTP/1.1 200 OK Date: Thu, 21 Jul 2016 19:42:52 GMT Server: Apache X-Frame-Options: SAMEORIGIN Set-Cookie: c9MWDuvPtT9GIMyPc3jwol1VSlO=ImVk4HfUrhfH1fQrKHk0Shv8k9ifR5MTvTTZXjNGKZUfvqRUY7dtM2VQWBUtldWIIcEdLnLe5l84J_5VNo06NGZaLRfFfUn2ZtuyHUQffOJ_YAGtj3Zpbg9NhSDx0m_FYQOMcYmiCK3zFSWOYM6HA1EwW1XDh0NyNP7c1wqzWEPiMVLYb7aha5dLpEChJGcR9j9lIpmj-t6lJ0c3G5Tzrtx80TpWK3ma3b7JWEyPVoPG0-Ua3DlDn4sW4c1hXpemSQRylBPiUZOHpdgcytkIvtFHazTbYA8S54XQ9U-e3QQ-L0xVCFZkCjukxmVU-yEEDirZbyZNV7cV4aMq75dkyuKw4Yugj48v817wmxQYCIsFexE_SMnqxhDldFJ8pSALcEcH7xTzQnTp3-0X3s9i9iu1q9ZsE7EROq3V-IEFcVuUGWUORQL0cr5cRIG; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: cookie_check=yes; expires=Sun, 19-Jul-2026 19:42:53 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: navcmd=_notify-validate; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: navlns=0.0; expires=Sat, 21-Jul-2018 19:42:53 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: Apache=10.72.108.11.1469130172990109; path=/; expires=Sat, 14-Jul-46 19:42:52 GMT Vary: Accept-Encoding,User-Agent Connection: close HTTP_X_PP_AZ_LOCATOR: sandbox.slc Paypal-Debug-Id: cd89495bed729 Set-Cookie: X-PP-SILOVER=name%3DSANDBOX3.WEB.1%26silo_version%3D1880%26app%3Dappdispatcher%26TIME%3D3156578647%26HTTP_X_PP_AZ_LOCATOR%3Dsandbox.slc; Expires=Thu, 21 Jul 2016 20:12:53 GMT; domain=.paypal.com; path=/; Secure; HttpOnly Set-Cookie: X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT Strict-Transport-Security: max-age=14400 Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 7 INVALID 0 invalid transaction --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 3 months ago [\#246038](#246038) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#246038 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* Hi, No problem, I was just pointing out that it's not coming from that charset parameter. I see that there is still the address state with special characters in your new test. So if it comes from a problem with special characters, it's normal that there is still the problem. Try to remove the special character in that state zone, or use another one and see if that helps. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[oacom](/forum/user/33121-oacom "View oacom's Profile")** - [![oacom's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar33121.jpg)](/forum/user/33121-oacom "View oacom's Profile") Topic Author - [ Offline](/forum/user/33121-oacom) Less More - Posts: 19 - Thank you received: 0 - - - - [](http://www.oacom.fr) - 10 years 3 months ago [\#246357](#246357) by [oacom](/forum/user/33121-oacom "View oacom's Profile") Replied by *[oacom](/forum/user/33121-oacom "View oacom's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#246357 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* I did remove special caracters and it's working, so I can make it work now ? do you have any clue ? --- --- seb Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 3 months ago [\#246371](#246371) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal IPN](/forum/25-install-update/885554-paypal-ipn#246371 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 Hi there, I've got an issue with the ipn. It's been working with no problems for months, and it seems that notificiations don't make it to hikashop since 4 months. I had a look already on the forum and went through the basics steps to find out the problem with no luck. www.hikashop.com/en/support/documentatio...or.html#notification i had a quick look there but I'm reluctant to edit the plugin file, if I don't have to www.hikashop.com/forum/payment-methods/8...no-confirmation.html - Hikashop is running on a distant server, up to date, joomla as well - rsfirewall actived but tried to turn it off (no change) - sh404 actived but tried to turn it off (no change) - tested on paypal and sandbox with same result - checkout menu is public Had a look on hikashop payment logs ... had a look on apache logs but orders state don't change ... Any clue ? Thanks for your help")* So that means that it's really linked to the charset and the special characters in some way. Try checking the default_charset setting of your php.ini : [ php.net/manual/en/ini.core.php#ini.default-charset](http://php.net/manual/en/ini.core.php#ini.default-charset) Make sure that it is set to UTF-8. And if that doesn't help in UTF-8, try setting it to windows-1252 which is the charset referenced by PayPal in the payment notification they send to your server. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4NTU1NC1wYXlwYWwtaXBuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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