[Skip to main content](#vessel-content) # can't remove picture in backend product page ## - **[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")** - [![mariussport's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/car.gif)](/forum/user/9713-mariussport "View mariussport's Profile") Topic Author - [ Offline](/forum/user/9713-mariussport) - Test fase Less More - Posts: 122 - Thank you received: 3 - - - - [](http://bal.mariusklabbers.nl) - 9 years 6 months ago [\#267726](#267726) by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#267726 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* was created by *[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")* -- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius [ ![normal.jpg](/forum/attachment/37719) ](/forum/attachment/37719 "normal.jpg") [ ![after_update.jpg](/forum/attachment/37720) ](/forum/attachment/37720 "after_update.jpg") - [ ![normal.jpg](/forum/attachment/37719) ](/forum/attachment/37719 "normal.jpg") [ ](/forum/attachment/37719?download=1 "normal.jpg") - [ ![after_update.jpg](/forum/attachment/37720) ](/forum/attachment/37720 "after_update.jpg") [ ](/forum/attachment/37720?download=1 "after_update.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 6 months ago [\#267727](#267727) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#267727 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hello, Please re-download HikaShop 3.0.1 in order to have the full patch. During a small period, an uncompleted patch was present in the packages. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")** - [![mariussport's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/car.gif)](/forum/user/9713-mariussport "View mariussport's Profile") Topic Author - [ Offline](/forum/user/9713-mariussport) - Test fase Less More - Posts: 122 - Thank you received: 3 - - - - [](http://bal.mariusklabbers.nl) - 9 years 6 months ago [\#267730](#267730) by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile") Replied by *[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#267730 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Yes that works perfect! thank you Jerome Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[YESSIR](/forum/user/36270-yessir "View YESSIR's Profile")** - [![YESSIR's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36270-yessir "View YESSIR's Profile") - [ Offline](/forum/user/36270-yessir) Less More - Posts: 33 - Thank you received: 0 - - 9 years 6 months ago [\#267970](#267970) by [YESSIR](/forum/user/36270-yessir "View YESSIR's Profile") Replied by *[YESSIR](/forum/user/36270-yessir "View YESSIR's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#267970 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Just redownload from the site and install it again? or I have to unpatch something? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 6 months ago [\#267975](#267975) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#267975 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hello, You just have to re-download from the website and install the package as a regular update package. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [YESSIR](/forum/user/36270-yessir "View YESSIR's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")** - [![sarahshaw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39691-sarahshaw "View sarahshaw's Profile") - [ Offline](/forum/user/39691-sarahshaw) Less More - Posts: 16 - Thank you received: 0 - - 8 years 2 days ago [\#299557](#299557) by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile") Replied by *[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#299557 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hi I am having the same issue I cannot delete or add new photos. I have followed the above instructions and still unable to do anything with the photos. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 1 day ago [\#299559](#299559) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#299559 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hello, We'll need more information about your current version number that you can find through the "Version" option via "Hikashop->System->Configuration->Main", but also screenshots of : - Your product configuration page - Potential JavaScript error that you may also have through your product configuration page. Thank you. Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")** - [![sarahshaw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39691-sarahshaw "View sarahshaw's Profile") - [ Offline](/forum/user/39691-sarahshaw) Less More - Posts: 16 - Thank you received: 0 - - 8 years 1 day ago - 8 years 1 day ago [\#299632](#299632) by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile") Replied by *[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#299632 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* [ ![ScreenShot2018-10-25at9.11.49AM.png](/forum/attachment/45192) ](/forum/attachment/45192 "...t9.11.49AM.png") HikaShop Starter 4.0.0 [1810241141] and latest version of joomla there is no response when I click on the x for the photos or any of the buttons to add new photos, I've checked for errors and found the one below not sure what could be missing or if I have a setting wrong. Thanks for any help you can give [ ![ScreenShot2018-10-25at9.06.15AM.png](/forum/attachment/45189) ](/forum/attachment/45189 "...t9.06.15AM.png") [ ![ScreenShot2018-10-25at9.07.10AM.png](/forum/attachment/45190) ](/forum/attachment/45190 "...t9.07.10AM.png") - [ ![ScreenShot2018-10-25at9.06.15AM.png](/forum/attachment/45189) ](/forum/attachment/45189 "...t9.06.15AM.png") [ ](/forum/attachment/45189?download=1 "...t9.06.15AM.png") - [ ![ScreenShot2018-10-25at9.07.10AM.png](/forum/attachment/45190) ](/forum/attachment/45190 "...t9.07.10AM.png") [ ](/forum/attachment/45190?download=1 "...t9.07.10AM.png") - [ ![ScreenShot2018-10-25at9.06.15AM_2018-10-25.png](/forum/attachment/45191) ](/forum/attachment/45191 "...2018-10-25.png") [ ](/forum/attachment/45191?download=1 "...2018-10-25.png") - [ ![ScreenShot2018-10-25at9.11.49AM.png](/forum/attachment/45192) ](/forum/attachment/45192 "...t9.11.49AM.png") [ ](/forum/attachment/45192?download=1 "...t9.11.49AM.png") Last edit: 8 years 1 day ago by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile"). Reason: to add error Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 18 hours ago [\#299634](#299634) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#299634 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hello, Your issue is probably coming from your JavaScript error, so can you show us the code that you have through the "index.php" file near the line 460. Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")** - [![sarahshaw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39691-sarahshaw "View sarahshaw's Profile") - [ Offline](/forum/user/39691-sarahshaw) Less More - Posts: 16 - Thank you received: 0 - - 8 years 6 hours ago [\#299692](#299692) by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile") Replied by *[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#299692 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Thank you. I cannot locate line 460 in my index file here is a screen shot of my index file code [ ![ScreenShot2018-10-26at9.21.10AM.png](/forum/attachment/45211) ](/forum/attachment/45211 "...t9.21.10AM.png") [ ![ScreenShot2018-10-26at9.21.19AM.png](/forum/attachment/45212) ](/forum/attachment/45212 "...t9.21.19AM.png") - [ ![ScreenShot2018-10-26at9.21.10AM.png](/forum/attachment/45211) ](/forum/attachment/45211 "...t9.21.10AM.png") [ ](/forum/attachment/45211?download=1 "...t9.21.10AM.png") - [ ![ScreenShot2018-10-26at9.21.19AM.png](/forum/attachment/45212) ](/forum/attachment/45212 "...t9.21.19AM.png") [ ](/forum/attachment/45212?download=1 "...t9.21.19AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 7 years 11 months ago [\#299694](#299694) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#299694 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hi, No, you need to look at the HTML code of the page with your browser : [ www.lifewire.com/view-html-source-in-safari-3469315](https://www.lifewire.com/view-html-source-in-safari-3469315) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")** - [![sarahshaw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39691-sarahshaw "View sarahshaw's Profile") - [ Offline](/forum/user/39691-sarahshaw) Less More - Posts: 16 - Thank you received: 0 - - 7 years 11 months ago [\#300074](#300074) by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile") Replied by *[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#300074 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Thank you. Here is what I found. [ ![ScreenShot2018-11-05at7.29.32AM.png](/forum/attachment/45293) ](/forum/attachment/45293 "...t7.29.32AM.png") - [ ![ScreenShot2018-11-05at7.29.32AM.png](/forum/attachment/45293) ](/forum/attachment/45293 "...t7.29.32AM.png") [ ](/forum/attachment/45293?download=1 "...t7.29.32AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 7 years 11 months ago [\#300079](#300079) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#300079 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hi, Could you provide the full code of the index.php ? Because the error says that it was expecting the end of the javascript but there is new javascript after that line. So it indicates an error in the javascript before. Without the full code it's difficult to say which code in particular is the problem and thus provide a solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")** - [![sarahshaw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39691-sarahshaw "View sarahshaw's Profile") - [ Offline](/forum/user/39691-sarahshaw) Less More - Posts: 16 - Thank you received: 0 - - 7 years 11 months ago [\#300148](#300148) by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile") Replied by *[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#300148 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Thank you I have sent you a message with login info so you can see for yourself. Let me know if this is not ok Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 7 years 11 months ago [\#300153](#300153) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#300153 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hi, The access you provided doesn't work. Please double check it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")** - [![sarahshaw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39691-sarahshaw "View sarahshaw's Profile") - [ Offline](/forum/user/39691-sarahshaw) Less More - Posts: 16 - Thank you received: 0 - - 7 years 11 months ago [\#300336](#300336) by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile") Replied by *[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#300336 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* thanks i have checked it and resent Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 7 years 11 months ago [\#300341](#300341) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#300341 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* Hi, From what I can see, the problem is with the POWr icon plugin which adds stuff to the tinyMCE editor and the javascript of that plugin creates the javascript error which prevents HikaShop's javascript from being initialized. If I disable that plugin on your website it then works fine. So if you can do without it, I would recommend disabling it. You can still manually add the tags of the POWr content plugin in your content as the processing of the tags on the frontend is handled by another plugin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")** - [![sarahshaw's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39691-sarahshaw "View sarahshaw's Profile") - [ Offline](/forum/user/39691-sarahshaw) Less More - Posts: 16 - Thank you received: 0 - - 7 years 11 months ago [\#300421](#300421) by [sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile") Replied by *[sarahshaw](/forum/user/39691-sarahshaw "View sarahshaw's Profile")* on topic *[can't remove picture in backend product page](/forum/25-install-update/889875-cant-remove-picture-in-backend-product-page#300421 "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.1 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : no Hi, After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div. see image of Hikashop v 3.01. before and update (every month) like is advised! imag after update with piles. best regards, Marius")* thank you so much that works perfectly! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg4OTg3NS1jYW4tdC1yZW1vdmUtcGljdHVyZS1pbi1iYWNrZW5kLXByb2R1Y3QtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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