[Skip to main content](#vessel-content) # The HikaShop user synchronization plugin has been either removed or disabled fro ## - **[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")** - [![deepak0311's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57536-deepak0311 "View deepak0311's Profile") Topic Author - [ Offline](/forum/user/57536-deepak0311) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 month ago [\#298323](#298323) by [deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile") *[The HikaShop user synchronization plugin has been either removed or disabled fro](/forum/25-install-update/895798-the-hikashop-user-synchronization-plugin-has-been-either-removed-or-disabled-fro#298323 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now?")* was created by *[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")* -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg5NTc5OC10aGUtaGlrYXNob3AtdXNlci1zeW5jaHJvbml6YXRpb24tcGx1Z2luLWhhcy1iZWVuLWVpdGhlci1yZW1vdmVkLW9yLWRpc2FibGVkLWZybz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 1 month ago [\#298327](#298327) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[The HikaShop user synchronization plugin has been either removed or disabled fro](/forum/25-install-update/895798-the-hikashop-user-synchronization-plugin-has-been-either-removed-or-disabled-fro#298327 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now?")* Hello, As explained on the error message, can you check that the "HikaShop user synchronization" plugin is correctly installed and published through your Joomla plugin manager ? Thank you. Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg5NTc5OC10aGUtaGlrYXNob3AtdXNlci1zeW5jaHJvbml6YXRpb24tcGx1Z2luLWhhcy1iZWVuLWVpdGhlci1yZW1vdmVkLW9yLWRpc2FibGVkLWZybz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")** - [![deepak0311's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57536-deepak0311 "View deepak0311's Profile") Topic Author - [ Offline](/forum/user/57536-deepak0311) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 month ago - 8 years 1 month ago [\#298344](#298344) by [deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile") Replied by *[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")* on topic *[The HikaShop user synchronization plugin has been either removed or disabled fro](/forum/25-install-update/895798-the-hikashop-user-synchronization-plugin-has-been-either-removed-or-disabled-fro#298344 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now?")* Hello Mohamed I already installed the HikaShop user synchronization but when I go to joomla plugin section and search for this plugin not there. I tried by reinstalling the Hikashop plugin. But still not working. Thanks Deepak Last edit: 8 years 1 month ago by [deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg5NTc5OC10aGUtaGlrYXNob3AtdXNlci1zeW5jaHJvbml6YXRpb24tcGx1Z2luLWhhcy1iZWVuLWVpdGhlci1yZW1vdmVkLW9yLWRpc2FibGVkLWZybz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")** - [![deepak0311's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57536-deepak0311 "View deepak0311's Profile") Topic Author - [ Offline](/forum/user/57536-deepak0311) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 month ago [\#298366](#298366) by [deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile") Replied by *[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")* on topic *[The HikaShop user synchronization plugin has been either removed or disabled fro](/forum/25-install-update/895798-the-hikashop-user-synchronization-plugin-has-been-either-removed-or-disabled-fro#298366 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now?")* Hello Mohamed I waiting for your reply Thanks Deepak Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg5NTc5OC10aGUtaGlrYXNob3AtdXNlci1zeW5jaHJvbml6YXRpb24tcGx1Z2luLWhhcy1iZWVuLWVpdGhlci1yZW1vdmVkLW9yLWRpc2FibGVkLWZybz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14276 - - 8 years 1 month ago [\#298352](#298352) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[The HikaShop user synchronization plugin has been either removed or disabled fro](/forum/25-install-update/895798-the-hikashop-user-synchronization-plugin-has-been-either-removed-or-disabled-fro#298352 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now?")* Hi, How did you install it ? And if you installed it and the install was reported as successful, then you should find it in your Joomla plugins manager. If you don't, then there is an issue with the user right on the folders/files or with the Joomla installer. What you can try is to use the "discover" system of the Joomla installer system. There, you might find the plugin and going through the discovery system might allow you to finish the install. I've had that a few times on some Joomla websites where the install was reported as successful by the Joomla installer, but the plugin wasn't in the Joomla plugins manager and the discovery system helpd finish the install. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg5NTc5OC10aGUtaGlrYXNob3AtdXNlci1zeW5jaHJvbml6YXRpb24tcGx1Z2luLWhhcy1iZWVuLWVpdGhlci1yZW1vdmVkLW9yLWRpc2FibGVkLWZybz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")** - [![deepak0311's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57536-deepak0311 "View deepak0311's Profile") Topic Author - [ Offline](/forum/user/57536-deepak0311) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 month ago [\#298384](#298384) by [deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile") Replied by *[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")* on topic *[The HikaShop user synchronization plugin has been either removed or disabled fro](/forum/25-install-update/895798-the-hikashop-user-synchronization-plugin-has-been-either-removed-or-disabled-fro#298384 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now?")* Hi When I Install plugin its showing successfully installed but not showing in plugin manager. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg5NTc5OC10aGUtaGlrYXNob3AtdXNlci1zeW5jaHJvbml6YXRpb24tcGx1Z2luLWhhcy1iZWVuLWVpdGhlci1yZW1vdmVkLW9yLWRpc2FibGVkLWZybz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")** - [![deepak0311's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57536-deepak0311 "View deepak0311's Profile") Topic Author - [ Offline](/forum/user/57536-deepak0311) Less More - Posts: 5 - Thank you received: 1 - - 8 years 1 month ago [\#298385](#298385) by [deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile") Replied by *[deepak0311](/forum/user/57536-deepak0311 "View deepak0311's Profile")* on topic *[The HikaShop user synchronization plugin has been either removed or disabled fro](/forum/25-install-update/895798-the-hikashop-user-synchronization-plugin-has-been-either-removed-or-disabled-fro#298385 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. I have newly setup Joomla and Hikashop. But after installation I am getting below error. I have already installed the HikaShop user synchronization but not showing in joomla plugins. File permission is also fine. The HikaShop user synchronization plugin has been either removed or disabled from the website. It is a critical part of HikaShop and should not be disabled if you're using HikaShop on your website.Please enable that plugin via the Joomla plugins manager and then logout/login from the backend. Please let me know what to do now?")* Hello Nicolas Thank you so much for help. "discover" system of the Joomla installer system does the trick . Thank you Deepak The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzg5NTc5OC10aGUtaGlrYXNob3AtdXNlci1zeW5jaHJvbml6YXRpb24tcGx1Z2luLWhhcy1iZWVuLWVpdGhlci1yZW1vdmVkLW9yLWRpc2FibGVkLWZybz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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