Send method calculation does not recalculate from top

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  • Hikashop Multisite
2 weeks 1 day ago #314552

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.13

Hi guys,

I have 3 send meethods.
1. Dutch Free
2. Europe 9,-
3. World 19,-

When i start to choose dutch and then choose Europe it goes up to 9.
When i choose something outside Europe it goes to 19.
But when i choose dutch or Europe again i do not go to free or 9,-.

This message contains confidential information

How does that work, am i doing something wrong here?

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2 weeks 23 hours ago #314557

Hi,

I don't see any shipping method selection on your checkout. In that case, the checkout will display in the cart the first shipping method available among all the shipping methods. And if you change the address, if the shipping method already selected is still available, it will keep it.
To me it looks like the issue is that you didn't restrict the shipping methods to their corresponding zone. The Dutch shipping method should be restricted to the Netherlands country zone. The Europe shipping method should be restricted to a zone of the type "shipping" with all the EU country zones minus the Netherlands zone as "sub zones". And the World shipping method should be restricted to a shipping zone with all the other country zones as sub zones.
What you're describing is that the zones are not configured properly.

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  • Posts: 170
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  • Hikashop Multisite
2 weeks 23 hours ago #314577

Sorry it is something with the Zones.
I am working on it and it is my mistake.

Thanks for your fast reply!

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