[Skip to main content](#vessel-content) # Characters ## - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 610 - Thank you received: 13 - 4 years 1 week ago [\#345945](#345945) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") *[Characters](/forum/25-install-update/905236-characters#345945 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 4.2.2. -- PHP version -- : 8 Hi, Please see attached. I have updated to your new version and I am now getting foreign characters appearing in the address which did not appear before, this is a regular customer.")* was created by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* -- HikaShop version -- : 4.6.2 -- Joomla version -- : 4.2.2. -- PHP version -- : 8 Hi, Please see attached. I have updated to your new version and I am now getting foreign characters appearing in the address which did not appear before, this is a regular customer. [ ![chars.jpg](/forum/attachment/55774) ](/forum/attachment/55774 "chars.jpg") - [ ![chars.jpg](/forum/attachment/55774) ](/forum/attachment/55774 "chars.jpg") [ ](/forum/attachment/55774?download=1 "chars.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNTIzNi1jaGFyYWN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 4 years 1 week ago [\#345946](#345946) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characters](/forum/25-install-update/905236-characters#345946 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 4.2.2. -- PHP version -- : 8 Hi, Please see attached. I have updated to your new version and I am now getting foreign characters appearing in the address which did not appear before, this is a regular customer.")* Hi, I don't see the problem. That's just the name of the person. Since he lives in Taiwan, his name is in Chinese characters. And HikaShop properly supports non-latin characters. It's just that this person decided to enter his name in hanzi (the chinese characters) instead of using the pinyin romanization ( [ en.wikipedia.org/wiki/Pinyin](https://en.wikipedia.org/wiki/Pinyin) ), which is less common there. It has nothing to do with the update. It was always possible to use hanzi in the address fields in the past too. If you don't want that, then you can use the "regular expression" field of the custom fields to only allow latin characters. [ dev.to/tillsanders/let-s-stop-using-a-za-z-4a0m](https://dev.to/tillsanders/let-s-stop-using-a-za-z-4a0m) Now, it's quite tricky, because with a simple regular expression like Code: [a-zA-Z0-9 \-]+ , you won't accept accented characters like é è à ù, etc which are quite common in many countries using latin letters. On our website, we do have people entering their name and address in their own language regularly, and we're perfectly fine with that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNTIzNi1jaGFyYWN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 610 - Thank you received: 13 - 4 years 1 week ago [\#345955](#345955) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Replied by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* on topic *[Characters](/forum/25-install-update/905236-characters#345955 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 4.2.2. -- PHP version -- : 8 Hi, Please see attached. I have updated to your new version and I am now getting foreign characters appearing in the address which did not appear before, this is a regular customer.")* Hi, I think you may have missed the point that this is a regular customer who last bought 3 weeks ago and the name was in latin characters, since the last order, Hikashop was updated? I have now also found an order that has gone through with 2 mandatory field not being populated? Telephone number (which is a must have for the courier) and County (came through as NULL?) this is vital for UK shipping due to different prices being charged around the UK Updated to 4.6.2 end of last week. Rgds Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNTIzNi1jaGFyYWN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")** - [![mohairbears's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/916-mohairbears "View mohairbears's Profile") Topic Author - [ Offline](/forum/user/916-mohairbears) Less More - Posts: 610 - Thank you received: 13 - 4 years 1 week ago [\#345956](#345956) by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Replied by *[mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")* on topic *[Characters](/forum/25-install-update/905236-characters#345956 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 4.2.2. -- PHP version -- : 8 Hi, Please see attached. I have updated to your new version and I am now getting foreign characters appearing in the address which did not appear before, this is a regular customer.")* Think I may have found the answer. Recently switched to PayPal Express and the switch 'Address Override' was set to yes? now charged it to No and will see if that changes anything. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNTIzNi1jaGFyYWN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 4 years 1 week ago [\#345961](#345961) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characters](/forum/25-install-update/905236-characters#345961 "-- HikaShop version -- : 4.6.2 -- Joomla version -- : 4.2.2. -- PHP version -- : 8 Hi, Please see attached. I have updated to your new version and I am now getting foreign characters appearing in the address which did not appear before, this is a regular customer.")* Hi, Ah yes, with PayPal Express, it's possible to use the address coming from PayPal instead of the address of the user in the shop. That's really useful when you allow the user to do the whole checkout on PayPal since in that case, you don't have any address on the HikaShop side. The following user(s) said Thank You: [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNTIzNi1jaGFyYWN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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