Price filter

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3 months 3 weeks ago #354460

-- url of the page with the problem -- : ilsanmarket.by/katalog/mezhkomnatnye-dveri.html

Hello, there was a problem with the price filter, it does not work correctly. Could you point out what I've set up wrong? How to make it so that it is filtered directly in the category where I am?

Here are the settings:

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3 months 3 weeks ago #354465

Hi,

I looked at your link and when I use the price filter there, it filters the products on the right side and doesn't change the page or display products from other categories.
So it seems that your main question

How to make it so that it is filtered directly in the category where I am

is already solved. Or I didn't understand what you mean.

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3 months 3 weeks ago #354481

The price filter does not work. If you filter by price, it uses only one price for the filter. Try changing the values. ilsanmarket.by/katalog/linoleum.html

It doesn't even display correctly:

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Last edit: 3 months 3 weeks ago by ilyaminsk.

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3 months 3 weeks ago #354487

Hi,

Ok, on that page I do see a problem indeed. The filtering is working, but the min and max values of the filter are wonky for some reason.
We would need a backend and a FTP access in order to investigate.
Could you provide that via our contact form ?
www.hikashop.com/support/contact-us.html

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3 months 3 weeks ago #354525

Hello. Sent data

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3 months 1 week ago #354795

Hi. Did you understand what is the reason?

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3 months 6 days ago #354860

Hello, any news regarding the filter?

Last edit: 3 months 6 days ago by ilyaminsk.

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3 months 6 days ago #354863

Hello, is it possible to display menu items in the module settings separated by commas?
I tried to enter one menu item and several separated by commas, it still does not work

[Moderator :] Please do NOT multiply topics & problems in the same subject.
So, I invite you to create another subject, and also add elements of context and what you concretely want to obtain with this configuration.

Thank you for your attention

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Last edit: 3 months 6 days ago by Philip.

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3 months 5 days ago #354906

Hi,

Sorry for not answering here ealier. I was in holidays and I didn't had the time to work on this.
I tried to look at the issue today, but the code I added via FTP was not taken into account by your website.
So I'm thinking you probably have some caching on the pages.
Could you temporarily disable it or provide a way to easily flush it ? With a backend access maybe ?

Regarding the "menu" setting of the filter module, you can only enter the id of one menu item.
Also, it will only be used when the current page is not a products listing, or, if you have the "force redirect" setting below activated, it will also redirect to that menu item if the current menu item is not the one with that id.

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3 months 5 days ago #354913

Hello. caching disabled

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3 months 4 days ago #354926

Is there anything else I need to do?

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3 months 4 days ago #354931

Hi,

Thanks for turn off the caching.

Please understand that this kind of issue is quite complex to debug. It took me several hours today to debug it, and I also had many other messages to answer to from other users.
I found that the issue is linked to improvements we've made to the dynamic filters in the 4.7.4:

Filters with their "dynamic display" setting turned on will now keep their values once they are used until the filters are reset.

www.hikashop.com/support/documentation/5...ashop-changelog.html

I've made a few patches on your website and did some tests and it seems to work fine now.
We'll include these patches on our end for the next version of HikaShop.

Thanks for your cooperation.

The following user(s) said Thank You: ilyaminsk

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3 months 3 days ago #354951

Thank you !

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2 months 4 weeks ago #355014

Hello. I noticed this problem in the section: ilsanmarket.by/katalog/mezhkomnatnye-dveri.html

Having moved to another section, for some reason the countdown of ideas is already from “0”

ilsanmarket.by/katalog/linoleum.html

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2 months 4 weeks ago #355016
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2 months 4 weeks ago #355025

Hi,

I'm sorry but I don't see any problem on your links. Could you explain what problem you're seeing there ?
And what is the link with the new screenshot of the filter module settings ?

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2 months 4 weeks ago #355032

Hello. I wanted to clarify why in this category the filter starts with the minimum price of the product, and in another category it starts with “0”?

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2 months 4 weeks ago #355038

Hi,

Doesn't that mean that you have a product without a price set in it ?
The system will load the price of each product on the listing to calculate the minimum and maximum.
It could be that the product doesn't have prices (for example, if you only set the price of that product in the different variants).

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2 months 3 weeks ago #355077

That's right, there is one. I made this product to order

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2 months 3 weeks ago #355082

Hi,

Then it's normal, right ? What is your question then ?

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