[Skip to main content](#vessel-content) # Userpoints ## - **[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")** - [![michcio19's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/78924-michcio19 "View michcio19's Profile") Topic Author - [ Offline](/forum/user/78924-michcio19) Less More - Posts: 6 - Thank you received: 1 - - 3 years 1 day ago - 3 years 16 hours ago [\#356079](#356079) by [michcio19](/forum/user/78924-michcio19 "View michcio19's Profile") *[Userpoints](/forum/25-install-update/907182-userpoints#356079 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145")* was created by *[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")* -- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145 Last edit: 3 years 16 hours ago by [michcio19](/forum/user/78924-michcio19 "View michcio19's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNzE4Mi11c2VycG9pbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 3 years 1 day ago - 3 years 1 day ago [\#356081](#356081) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Userpoints](/forum/25-install-update/907182-userpoints#356081 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145")* Hi, There is no isAdmin used in the code of the file plugins/hikashop/userpoints/userpoints.php in HikaShop 5.0.0 So either you're not using Hikashop 5.0.0, but a really old version of HikaShop, and you need to update it, or you've updated your HikaShop, but the installer was not able to update the userpoints plugin files ( you can see their version if you open them via FTP. It should be the same version as HikaShop in the first few lines of the PHP file ) at the same time due to wrong permissions in the plugins/hikashop/userpoints/ folder. In that second case, check the permissions of that folder and its files via FTP (you can also change the permissions via FTP. For example with FileZilla: [ www.oryon.net/knowledge-base/article/ste...eric%20Value%20field](https://www.oryon.net/knowledge-base/article/steps-change-file-permission-using-filezilla/#:~:text=Step%201%3A%20Connect%20to%20your,in%20the%20Numeric%20Value%20field). Once the permissions are fixed, you can install again the HikaShop install package and it will retry updating the files of the plugins. Last edit: 3 years 1 day ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNzE4Mi11c2VycG9pbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")** - [![michcio19's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/78924-michcio19 "View michcio19's Profile") Topic Author - [ Offline](/forum/user/78924-michcio19) Less More - Posts: 6 - Thank you received: 1 - - 3 years 1 day ago [\#356089](#356089) by [michcio19](/forum/user/78924-michcio19 "View michcio19's Profile") Replied by *[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")* on topic *[Userpoints](/forum/25-install-update/907182-userpoints#356089 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145")* You right * @package HikaShop for Joomla! * @version 3.1.1 THX! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNzE4Mi11c2VycG9pbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")** - [![michcio19's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/78924-michcio19 "View michcio19's Profile") Topic Author - [ Offline](/forum/user/78924-michcio19) Less More - Posts: 6 - Thank you received: 1 - - 3 years 1 day ago - 3 years 1 day ago [\#356092](#356092) by [michcio19](/forum/user/78924-michcio19 "View michcio19's Profile") Replied by *[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")* on topic *[Userpoints](/forum/25-install-update/907182-userpoints#356092 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145")* permissions 755 ( /plugins/hikashop) install again and still old files, if i remove this file working good Last edit: 3 years 1 day ago by [michcio19](/forum/user/78924-michcio19 "View michcio19's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNzE4Mi11c2VycG9pbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 3 years 1 day ago [\#356097](#356097) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Userpoints](/forum/25-install-update/907182-userpoints#356097 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145")* Hi, Permission 755 is probably not enough. For example, if the unix user of your web server is "Apache", and the unix user of your FTP server is "ftp". If you uploaded the files initially via FTP, then the files and folders will have the owner "ftp". And when you update your HikaShop, the installer will use the web server user "Apache". The 7 in your 755 permission is for the same unix user. The first 5 in the middle is for a different unix user in the same user group. And the last 5 is for a different unix user in a different group. So in your case, it would be 5 applying, and that's not enough to allow the installer to update the file. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNzE4Mi11c2VycG9pbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")** - [![michcio19's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/78924-michcio19 "View michcio19's Profile") Topic Author - [ Offline](/forum/user/78924-michcio19) Less More - Posts: 6 - Thank you received: 1 - - 3 years 1 day ago [\#356111](#356111) by [michcio19](/forum/user/78924-michcio19 "View michcio19's Profile") Replied by *[michcio19](/forum/user/78924-michcio19 "View michcio19's Profile")* on topic *[Userpoints](/forum/25-install-update/907182-userpoints#356111 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145")* If i select 777 the same issue, can i remove userpoint.php manualny ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNzE4Mi11c2VycG9pbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 3 years 17 hours ago [\#356113](#356113) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Userpoints](/forum/25-install-update/907182-userpoints#356113 "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 440 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : JROOT/plugins/hikashop/userpoints/userpoints.php:145 JROOT/plugins/hikashop/userpoints/userpoints.php:145")* Hi, Yes, remove the whole folder and install again the HikaShop install package and it will add it back with the latest version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtL2luc3RhbGwtdXBkYXRlLzkwNzE4Mi11c2VycG9pbnRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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